T-Mobile Rate Plans, Perks, and Discount Rules

Flashcards covering T-Mobile rate plan options, device upgrade rules, compliance guidelines, and discount eligibilities based on the lecture transcript.

Unlimited Premium Data

Prioritized data that allows a customer to enter the server faster than lower-tier plans and maintain high speeds without ever slowing down regardless of usage volume.

Hotspot

A phone feature that acts as a Wi-Fi router to produce Wi-Fi for other devices, offering a faster, safer, and private connection or serving as a home internet backup.

International Roaming Feature

Automatic cellular service connectivity upon crossing borders or landing in over 215 covered countries, requiring only that data roaming be switched on without buying new SIM cards or calling ahead.

Beyond Early Upgrade

A plan perk allowing customers to upgrade to new phone promotions once their current device is 50% paid off and has a minimum of 6 months of payments completed while enrolled on the plan.

Rep Plan Commission Rule

The policy that representatives earn commission based on the tier of the rate plan sold rather than the cost or model of the device.

Essentials Plan

A plan offering talk, text, and 50 GB of premium data in DVD quality standard definition streaming, while excluding included streaming services, high-speed hotspot, international perks, and device promotions.

Autopay Discount Cap

A $5 discount per line applied to plan pricing that caps at a maximum of 8 lines.

55 and Older Plan

A discounted rate plan offering full standard features to customers born on or before 1971, capped at a maximum of 2 voice lines.

Military Discount Eligibility

Discount eligibility extended to active duty, veterans, retired service members, reservists, National Guard, and Gold Star family members, provided they were not dishonorably discharged.

Military Documentation Compliance Rule

The federal legal mandate requiring military document photos to be uploaded via the customer's personal device because taking photos of military documentation on Remo tablets is a federal crime.

First Responder Discount Eligibility

Discount available strictly to state and local first responders—including 911 dispatchers, volunteer firefighters, tribal police, transit police, and certified EMTs/paramedics riding in ambulances—excluding all federal agency employees.

First Responder Annual Verification Exceptions

The two exemptions to the annual verification requirement for first responder discounts: being pensioned or being a Gold Star family member.

Work Perks

A corporate discount program offering 15% off T-Mobile rate plans for employees of partner companies such as Taco Bell, McDonald's, Walmart, Target, Jimmy John's, and most Fortune 500 companies.

Approved Student Verification

Valid documentation to confirm student status, including class schedules, transcripts, student IDs, Canva logins, school emails, or school portal logins (excluding third-party accounts like Spotify student accounts).

Essential Saver Plan

A student-targeted rate plan priced at $30 per month providing 50 GB of premium data.

T-Mobile Referral Program

A reward program allowing customers to earn up to $500 in referral bonuses via prepaid Mastercards by referring new customers.