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give examples of organic growth
increasing sales
new assets
new employees
new markets
give examples of external growth
mergers and acquisitions
joint ventures
franchising
whats horizontal integration
when two similar businesses merge
whats lateral integration
when two related businesses merge
what is vertical integration
when two businesses at different stages of production merge (restaurant merging with a farm)
what is conglomerate intergation
when two businesses in very different markets merge
what is economies of scope
when cost advantages are gained by a business diversifying their product range (eg. coke original making diet coke so money is saved using similar resources but gaining increased revenue from new market)
what is a synergy
when a new integrated business is greater then its original parts
what is overtrading
when a business expands its operations too quickly without sufficient resources, leading to cash flow problems and operational inefficiencies
what is retrenchment
when a business reduces
eg output/capacity, enforcing job losses, product/market withdrawal, scaling back investments
what can drive retrenchment
if costs are too high
low ROCE
high gearing
loss of market share
economic downturn
change of ownership
what are the two types of innovation
product and process innovation
what is offshoring
relocating business activities from the home country to an international location
what is reshoring
reversing offshoring
bringing business activities back from overseas to home country
give examples of the key pressures on businesses to adopt digital tech
to serve existing customers better
to reach new customers easier
to offer new ways of delivery/services
reduce costs by integrating tech into operations
keeping up with competitors
ability to access, analyse and action data providing insights into customer needs and business performance
what is data mining
the process of analysing data from different perspectives and summarising it into useful info
what are some benefits of data mining
ability to identify previously unforeseen relationships between business data sets
better able to predict future trends and behaviours
generate business actions built on data insights
what is big data
collecting large data sets from traditional and digital sources
what is licensing
allowing another company to use the company’s intellectual property
(eg Disney licensing its characters to a toy/clothes company)
what is franchising
when a company (franchisor) allows another person (the franchisee) to operate a business using its brand and operating model
what is a joint venture
when a business partners with a local business in a foreign market to share resources, risks and profits
what is a patent
giving an inventor exclusive right to use/make/sell an invention for a certain period (usually 20yrs)
what is copyright
an exclusive right automatically granted when a work is created and fixed in tangible medium
(eg books, music, software)
what is intrapeneurship/an intrepeneur
like an entrepreneur for an existing company
they develop new ideas/products/processed for the company who takes responsibility for their success
They’re an entity of the company so the public gives the company gratitude while they may receive internal gratitude
what is benchmarking
the process of comparing business processes and performance against industry bests
what is internal benchmarking
comparing practises within different departments/units within the same organisation
what is competitive benchmarking
comparing a company’s processes/performance against their direct competitors
what is functional benchmarking
comparing a company’s processes/performance against others that are not in a similar industry/function