ch 13 - lendership: Power+negotiation

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24 Terms

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Leadership

Use of power influence to direct the activities towards goal achievements

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Power

Can influence behavior of others, unwanted influence

Influence can be good or bad

voicing opinion, refuse behaviors, organize group

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Acquire power - organizational power

Position in organization

Legitament - position of authority

Reward - control of resources

Coercive - ability to punish

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Acquire power-personal power

Derive from individual

Expert: based on expertise

Referent have have des're to identify and be associated with someone

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Contingency factor: substitutability

Have alternatives in accessing resources

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Contingency factors - discretion

Right to make decisions on own

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Contingency factor-centrality

Importance of job, who all depends on it to accomplish tasks

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Contingency factors -visibility

Aware of leader and resources you can provide

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Influence

Use or behavior causes behavior/attitude changes in others

Downward → manager to employee

Lateral→ peers to peers

Upward→ employee to manager

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Most effective influence tactic

Tactics used to cause behavioral change

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Rational persuasion

Logic arguments, facts

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Inspirational appeal

Appeal values/ideas to create emotional reaction

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Consultation

Target participate in decision

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Collaboration

Work together to max outcomes

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Least affective tactics

Pressure

Coalitions: enlist others to influence target

Exchange target: offer reward

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Use power/influence

Navigate politics environment

Resolve conflicts in organization

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Organizational politics

Actions towards furthering own self interest

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Political skill

Understand people at work, use knowledge to influence enhance personal organizational objective

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Networking ability

Adeptness at identifying contacts

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Social astuteness

Observe others accurately interpret behavior

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Interpersonal influence

Have personal style and adapt to situations

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Apparent sincerity

Appear to others, w/honesty

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Negative affect on org. Politics

Perceptions of politics are neat he

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Conflict resolution

How assertive and cooperative they competing, avoiding, accommodating collaboration compromise