Dental Hygiene Communications Review

These flashcards focus on key vocabulary and concepts related to Dental Hygiene Communications, aimed at enhancing understanding for the upcoming exam.

Why do we communicate?

To fulfill our physical needs, identity needs, social needs, and to attain practical goals.

Maslow's Hierarchy

A theory proposing that human behavior is motivated by a hierarchy of needs.

Written communication

A permanent record that can be stored and easily distributed, ensuring all recipients receive the same information.

Domains of language

The four domains are Reading, Writing, Listening, and Speaking.

Reading

The process of understanding, interpreting, and evaluating written language and text.

Writing

Engaging in written communication for various situations, purposes, and audiences.

Listening

Processing and evaluating spoken language across various situations.

Speaking

Oral communication in different situations for diverse purposes and audiences.

Forms of communication

The three forms are Informal, General, and Formal.

Confusing words

Words that are often confused due to similar spelling or pronunciation.

Common spelling errors

Frequently misspelled words, such as 'believe,' 'receive,' and 'definitely'.

Simplifying sentences

Avoiding unnecessarily complicated phrases, e.g., replacing 'due to the fact that' with 'because'.

Grammar mistakes

Errors such as the misuse of contractions or incorrect verb forms.

Jargon

Specialized terms used within a specific professional or technical field.

Components of effective presentation

Content, Design, and Delivery are essential for a successful presentation.

Outline

A blueprint for organizing ideas and content before writing.

Types of reports

Informational, Analytical, and Persuasive are types of reports based on the content and intent.

Abstract

A summary that addresses key components of a study or research paper.

Self-concept

Includes aspects like social roles, physical appearance, and accomplishments.

Empathy

The ability to understand and share the feelings of another.

Perception checking

A method involving description, interpretation, and clarification of behavior.

Cultural influences

The impact of collective and individualistic cultures on identity and communication.

Static evaluation

The tendency to view people as unchanging.

Fact-inference confusion

The mistake of interpreting an observation as a concluding fact.

Euphemism

A mild or indirect word or expression substituted for one considered to be too harsh.

Primary emotions

Basic emotions like fear, anger, joy, and sadness.

Facilitative emotions

Emotions that are helpful in managing interactions.

Debilitative emotions

Emotions that hinder effective communication due to their intensity or duration.

Language as symbolic

Language represents reality and conveys meaning through symbols.

Listening process

A series of steps including receiving, understanding, evaluating, and responding.

Audience needs

Considerations for what is important to the audience during communication.

Body language

Non-verbal signals that can accompany verbal communication.

Clarity in communication

The degree to which the message is understood as intended.

Organizational communication

The way information flows and is shared within an organization.

Effective feedback

Constructive responses that enhance communication and understanding.

Rhetorical strategies

Techniques used to persuade or engage an audience.

Diversity in communication

Acknowledging and adapting to different cultural communication styles.

Conflict resolution

Methods used to resolve disagreements and improve understanding.

Professionalism in communication

Maintaining a respectful and appropriate tone in all communications.

Interpersonal communication

Interaction between two or more individuals that involves sharing information.

Communication competence

The ability to effectively communicate in various contexts.

Listening barriers

Obstacles that impede the effective reception of messages.

Non-verbal communication

Messages expressed without words, through body language or facial expressions.

Miscommunication

Failures in transmitting or interpreting messages accurately.

Persuasive communication

The use of language to convince or influence others.

Sentences structure

The arrangement and organization of words to convey clear meaning.

Summary

A brief statement that presents the main ideas of a larger document.

Précis

An exact reproduction of the logic and organization of a text.

Abstract/Executive Summary

A concise summary covering essential points of a research document.

Thesis statement

A clear statement of the main argument or claim of a piece of writing.

Supporting details

Information included to substantiate the main point.

Closing statement

A summary that reinforces the main ideas at the end of a paragraph.

Visual aids

Materials that support and enhance verbal presentations.

Research methods

Techniques utilized to gather information or data.

Academic writing standards

Criteria that govern the format and style of scholarly writing.

Editing process

Reviewing and revising a document to improve clarity and accuracy.

Privacy in communication

Respecting the confidentiality and sensitivity of information.

Collaboration in writing

Working together with others to produce written content.

Comprehension skills

The ability to understand and interpret written materials.