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What is an effective mission statement?
Differentiates the business from its competitors
Defines the markets or business in which the business wants to operate
Is relevant to all major stakeholders- not just shareholders and managers
Excites, inspires, motivates and guides- particularly important for employees
Why are mission statements often criticised?
Not always supported by actions of the business
Often too vague and general or merely statements of the obvious
Viewed as a public relations exercise
Sometimes regarded cynically by employees
Not supported wholeheartedly by senior management
What are mission and vision statements?
They communicate the purpose and values of an organisation to the stakeholders. Employees and other stakeholders need to understand the purpose and implementation.
They inform the strategy adopted by an organisation
They enable measurable goals and objectives to be identified which allows an organisation to gauge the success of its strategy
What are factors influencing the mission?
Size of the business
Range of activities undertaken
Who are the owners and major stakeholders?
Changes over time in market conditions and customer needs
Actual performance of the organisation
What are external factors outside the control of the business?
Economic conditions
Government regulation
A business’s own strengths and opportunities
Level of concern for environmental and social responsibilities
What are business objectives?
Specific intended outcomes of business strategy and activity
Targets which a business sets to help it achieve its aims
What are typical corporate objectives?
Sales Revenue
Profit
Return on investment
Growth
Market share
Cash flow
Value of the business
Corporate image and reputation
What are internal influences on corporate objectives?
Business Ownership: Who are the business owners and what do they want to achieve?
Attitude to Profit: Is the business run to earn profits or is it not-for-profit?
Organisational Culture: How is the business structured? How are objectives set and decision-making?
Leadership: How strong is the influence of leadership in the business in terms of objectives and how decisions are made?
Strategic position and resources: What options and choices does the business realistically have based on existing market position and resources?
What are external influences on corporate objectives?
Short-termism: External investor pressure to focus on and achieve short-term objectives at the expense of long-term strategy.
Economic environment: Perspective on key economic growth, consumer spending and interest rates?
Political/legal environment: What is the impact of uncertainty about changes in the political and legal environment?
Competitors: Do competitor actions and strategies shape what a business thinks it can achieve?
Social and Technological change: How rapid is the pace of social and technological change in business’ markets? Does this make objective-setting and decision-making easier or harder?
What are corporate objectives?
Coordinate business activity across different functions
Provide an overall sense of direction
Act as a focus for decision-making
Ensure that success or failure can be measured: SMART objectives
Encourage a sense of purpose among employees
Guide the setting of functional objectives
What are examples of corporate objectives?
Maximising shareholder value and wealth
Maximising sales revenue and profit
Focusing on core capabilities and adding value
Diversifying the business into new sectors or markets
Addressing environmental and social responsibilities
What are strategies?
Long-term plan, based on the business vision
Designed to achieve corporate objectives
Commit most of the business’ resources
What are tactics?
Tend to be short-term, responding to opportunities and threats
Often influenced by functional objectives
Commit less resources
What is the strategic business theory?
Mission statement
Vision and values
Organisational culture
Business plan
Growth strategy
Segmentation, targeting and positioning
What is the tactical business theory?
Marketing mix
Financial and non-financial rewards
Inventory management
Location decisions
Day-to-day customer service decisions
What is SWOT analysis?
It helps a business assess its competitive strength and the nature of its external environment
What is the overview of SWOT analysis?
Strengths and Weaknesses are Internal to the Business
Opportunities and Threats are External to the Business
What are factors are used to assess strengths and weaknesses?
Competitive Advantages
Role for Benchmarking
Key Performance Indicators
What are likely evidence of strengths and weaknesses?
Market share (%)
Profitability (operating profit %)
Efficiency (unit costs)
Brand recognition and loyalty
Market capitalism (value and growth)
Reputation for quality
What is the evaluation for strengths and weaknesses?
It is important to focus only the most important
Is the judgement made reliable (independent)?
How sustainable are the strengths?
Can weaknesses be overcome? How?
What should be used to analyse opportunities and threats?
Political
Economic
Social
Technical
Legal
Environment
What are factors used to assess opportunities and threats?
How to take advantage of opportunities
How to protect against threats
Role of risk management and contingency planning
What are advantages of SWOT analysis?
Logical Structure
Focuses on strategic issues
Encourages analysis of the external environment
What are disadvantages of SWOT analysis?
Too often lacks focus
Independent?
It can quickly become out-of-date
What does ROCE stand for?
Return on Capital Employed
What is ROCE a useful ratio to?
Evaluate the overall performance of the business
Provide a target return for individual projects
Benchmark performance with competitors
How can you evaluate ROCE?
ROCE is a widely used measure of return on investment by businesses
Key points to remember:
ROCE will vary between industries
It is based on a snapshot of a business's balance sheet
Comparisons over time and with key competitors are most useful
What are liquidity ratios?
Assess whether a business has sufficient cash or equivalent current assets to be able to pay its debts as they fall due
What are examples of financial statements?
Income statement: Measures business performance over a given period of time, usually one year. It compares the income of the business against the cost of goods or services and expenses incurred in earning that revenue
What is the statement of financial position?
Balance sheet: A snapshot of the business’ assets (what it owns or is owed) and its liabilities (what it owes) on a particular day
What is a cash flow statement?
This shows how the business has generated and disposed of cash and liquid funds during the period under review
What is the equation for current ratios?
\frac{Current Assets}{Current Liabilities}
What is the evaluation of current ratio?
A ratio of 1.5-2.5 would suggest acceptable liquidity and efficient management of working capital
A low ratio (e.g. well below 1) indicates possible liquidity problems
High ratio: too much working capital tied up in inventories or debtors?
What is the top grade evaluation of current ratio?
The industry or market matters
Firms have different requirements for holding inventories or approaches to trade competitors.
How does the current ratio compare with competitors?
The trend is more important
A sudden deterioration in the current ratio is a good indicator of liquidity problems
What are examples of current assets?
Cash
Stock Inventory
Accounts Receivables (Invoices)
Max: Twice the assets than liabilities
Minimum: 1 asset to .5 liabilities
What are payables?
Amounts owed by a business to suppliers and others
What does it show:
The average length of time taken by a business to pay amounts it owes
What is the equation for payables?
(Trade payables/Cost of sales) \times 365
What is the evaluation of payable days?
Interpreting the results:
In general, a higher figure is better for cash flow
Ideally, payable days are higher than receivable days
Be careful: a high figure may suggest liquidity problems (stretching supplier goodwill)
Look out for:
Evidence from the current ratio or acid test ratio that business has problems paying creditors
Window-dressing: This is the easiest figure to manipulate
What are receivable days?
Amounts owed to a business by customers
The average length of time taken by customers to pay amounts owed
What is the equation for receivable days?
{Trade receivables/Revenue (sales)} \times 365
What is the evaluation for receivable days?
Interpreting the results:
Shows the average time customers take to pay
Each industry will have a ‘norm’
Look out for significant changes
Look out for:
Comparisons (good or bad) v competitors
Balance sheet window-dressing
What is inventory?
Inventories are the raw materials, work-in-progress and finished goods held by a business to enable production and meet customer demand
What are examples of inventory?
Raw Materials and Components
Work in Progress
Finished Goods
What is inventory turnover?
How many times does a business replace its inventory each year (by turning it into sales)
What is the equation for inventory turnover?
\frac{Cost of Goods Sold (£)}{Average Inventories Held (£)}
How can you interpret inventory turnover figure?
Look for changes from one year to another (and compare with other similar businesses)
A fall in inventory turnover might suggest a buildup of slow-moving or obsolete inventory
What is gearing?
It measures the proportion of a business's capital (finance) provided by debt
How can gearing be measured?
Debt/ Equity Ratio
Gearing Ratio
What is the capital structure of a business?
The capital of a business represents the finance provided to it to enable it to operate over the long-term.
What are types of capital structure?
Equity
Debt
What is equity?
Amounts invested by the owners of the business:
Share Capital
Retained Profits
What is debt?
Finance provided to the business by external parties:
Bank Loans
Other Long-Term Debt
What are capital structure objetives?
Reasons for higher equity in the capital structure
Where there is greater business risk (e.g. a startup)
Where more flexibility is required (e.g. don’t have to pay dividends)
Reasons why high levels of debt can be an objective
Where interest rates are very low debt is cheap to finance
Where profits and cash flows are strong; so debt can be repaid easily
What is the gearing ratio?
Gearing \% = \frac{non-current liabilities}{total equity + non-current liabilities}
What is the evaluation for gearing?
Gearing ratio of 50% + normally said to be high
Gearing of less than 20% normally said to be low
But levels of acceptable gearing depends on business and industry
What are the benefits of high gearing?
Less capital required to be invested by shareholders
Debt can be a relatively cheap source of finance compared with dividends
Easy to pay interest if profits and cash flows are strong
What are the benefits of low gearing?
Less risk of defaulting on debts
Shareholders rather than debt providers ‘call the shots’
Business has the capacity to add debt if required
What is the value of Financial Ratios in Assessing Performance?
Teams of investment analysts pour over the historical and forecast financial information of quoted companies using ratio analysis as part of their toolkit of methods for assessing financial performance. Venture capitalists and bankers regularly use ratios to support their analysis when they consider investing in, or loaning to businesses.
How can you access performance?
Comparing performance over time
Comparing performance against competitors or the industry as a whole
Benching against best-in-class business
What is comparing performance over time?
A danger of examining just one year's results is that the numbers can hide a longer-term issue in the business.
It is possible to see whether a trend is emerging by looking at data over several years. Public companies in the UK are required to publish a five-year summary of the income statement to help shareholders assess trends.
What is comparing performance against competitors or the industry as a whole?
Assuming that the detailed information is available, a comparison against competitors is useful for management and shareholders to assess relative performance.
Has the business' revenues grown as fast as close competitors? How has the business performed compared with the market as a whole?
What is benching against best-in-class business?
Comparisons with other businesses that are not direct competitors can also be useful, particularly if they help set the standard that the business aims to achieve. Care has to be taken with this, though. The benchmark business might operate in a very different industry, with significantly different profit margins and balance sheet norms.
What is the main strength of ratio analysis?
It encourages a systematic approach to analysing performance
What are drawbacks of ratio analysis?
Ratios deal mainly in numbers – they don't address issues like product quality, customer service, employee morale and so on (though those factors play an important role in financial performance)
Ratios largely look at the past, not the future. However, investment analysts will make assumptions about future performance using ratios
Ratios are most useful when they are used to compare performance over a long period of time or against comparable businesses and industries – this information is not always available