LO 8: Pharmacy Technician Roles in Patient Education

What determines the scope of practice for pharmacy technicians in Canada?

The provincial and territorial Pharmacy Acts that regulate healthcare professionals including pharmacy technicians.

What is BPMH in the context of pharmacy practice?

BPMH stands for Best Possible Medication History.

What are some clinical roles of pharmacy technicians?

Medication history documentation, health promotion, disease prevention, recognizing unusual drug distribution patterns, and assisting patients with drug administration devices.

What is the purpose of the Pharmacy Health & Wellness Program?

To promote patient education through education days, in-store educational packets, counselling, demonstrations, and health screenings.

What are the goals of education days in a pharmacy setting?

To increase awareness, encourage questions, improve patient care, and increase loyalty and sales.

List some monthly topics for education days in pharmacies.

Smoking Cessation, Heart Health, Healthy Eating & Weight Management, GI - IBS, Asthma Allergy, Senior's Health, Sun & Skin Care, Back to School, Arthritis, Cold/Flu, Diabetes, Stress.

What types of materials are used for educational days in pharmacies?

Promotional materials, patient materials, announcements, displays, and internet information.

What are some examples of promotional materials used in pharmacies?

Posters, displays, banners, giveaways, information brochures, and samples.

What types of patient materials can be provided during pharmacy education days?

Surveys, information sheets, appointment cards, health assessment forms, management plans, consent forms, and brochures.

What are some other educational activities pharmacies engage in?

Community awareness initiatives, fundraisers, supporting community activities, and hosting events.

What patient-focused services can pharmacy technicians provide?

Medication reviews, quit smoking consultations, chronic disease management, sharps recycling, disposal of unused medications, injections, and foot care clinics.

Why is health promotion and education important in pharmacy practice?

For personal growth, professional growth, and adherence to professional oaths and ethics.

What roles do pharmacy technicians play in patient care?

Planning, setting up, staffing, scheduling patient visits, acting as 'Clinic Champions', and freeing up the pharmacist's time.

What is the role of pharmacy technicians in medication adherence programs?

To collect data and alert pharmacists to discrepancies or high-risk situations.

What is the significance of community involvement for pharmacy technicians?

It includes teaching, volunteering, and supporting community activities.

What is the purpose of health screening and assessments in pharmacies?

To promote patient education and health awareness.

What is the role of pharmacy technicians in patient safety initiatives?

To understand, participate in, and promote patient safety initiatives.

What does the term 'Clinic Champion' refer to in pharmacy practice?

A pharmacy technician who helps manage clinic operations and supports patient care.

What are some tools used for promoting education days in pharmacies?

Promotional materials, patient materials, announcements, and displays.