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Denial
Refusing to experience or accept a situation
Autism
A neurological disorder that impairs communication and social interaction
Verbal communication
Expressing information or ideas through the use of speech
Ethnicity
The national, cultural, or racial group that a person belongs to
Communication disorder
A speech or language problem that results in impaired interactions with others
Defense mechanisms
A way to protect one's self when feeling anxious or upset; may include denial, repression, or projection
Nonverbal communication
The use of body language and facial expressions to convey ideas or emotions
Therapeutic communication
A way of combining active listening skills and acknowledging feelings
Culture
A set of traditions and attitudes that are shared within a group of people
Projection
Attributing feelings or thoughts to another person
Empathy
To have understanding and compassion for others
Expressive aphasia
The inability to speak or to speak clearly
Repression
When the subconscious brain ignores thoughts or situations to protect oneself
Receptive aphasia
The ability to understand spoken language
Cultural competence
When one can accept the differences between one's self and the resident; willingly incorporating the resident's belief system into the caregiving process
Hospice
Offers specialty end-of-life care for clients who have less than 6 months to live
RCAC
A facility that is comparable to senior apartment living and that offers minimal care
CBRF
Offers care for residents needing skilled nursing care for a long period of time
Acute care facility
A healthcare facility that provides short-term care for clients who have an immediate illness or injury
Joint Commission
An entity that accredits and surveys most acute care facilities in the United States; formerly known as JCAHO
Scope of practice
Legislation that mandated many regulations regarding the care of residents, resident rights, and the training requirements for nursing assistants
Chain of command
A system that outlines the order of authority within an organization
Ombudsman
A volunteer who helps to protect the rights of residents by investigating complaints or reports of violations of resident rights
Respite care
Services that provide a safe environment for older adult clients or developmentally disabled clients over the age of 18
Long-term care facility
A facility that bridges the gap between living independently and living in a healthcare facility such as a nursing home
OBRA
Legislation that mandated many regulations regarding the care of residents, resident rights, and the training requirements for nursing assistants
Delegated task
A task assigned to a nursing assistant by a licensed nurse
Infection control
Preventing or limiting the spread of germs
Personal protective equipment (PPE)
Specialty equipment that acts as a barrier between the healthcare worker and potentially infectious bodily fluid
Immunity
Bodily defenses (antibodies) that prevent illness from occurring upon exposure to a specific germ
Primary prevention
Preventing disease before it starts
Antibody
A body defense against a specific invader, produced by either a vaccine or exposure to the disease itself
Germ theory
The idea that microorganisms are the cause of most illnesses
