Cultures Quiz flor

What does Fleurette mean?

Little flower; symbolizes new life, growth, and continual improvement.

What is Fleurette's mission?

To be La Jolla's favorite neighborhood restaurant known for overwhelming hospitality and service delivered with zero pretense.

Describe Fleurette in one sentence.

Chef Travis Swikard's interpretation of the South of France through the lens of San Diego, combining refined cuisine with genuine hospitality and zero pretense.

Who is Chef Travis Swikard?

A San Diego native who spent about a decade working under Chef Daniel Boulud in New York before returning home to open Callie and Fleurette.

What inspired Fleurette?

The flavors, lifestyle, and hospitality of the South of France (Provence), interpreted through San Diego's local farms and fisheries.

What makes Fleurette different?

Refined cuisine paired with overwhelming hospitality, warmth, and zero pretense.

What are Fleurette's Core Values?

Family, Respect, Humility, Ownership, Empathy, Integrity, Urgency, Consistency, Attention to Detail.

What are Fleurette's Service Values?

Fluidity, Pace, Polished, Synchronization, Refinement, Tone.

What is the difference between Service and Hospitality?

Service is HOW we execute our craft; Hospitality is HOW we make our Guests feel.

What should every Guest leave feeling?

Better than when they walked in.

Who is the Chef/Owner?

Chef Travis Swikard.

Who is the Director of Operations?

Ann Sim.

Who is the General Manager?

Steve Dreifuss.

Who is the Dining Room Manager?

Kat Kunkle.

Who is the Events Manager?

Brittany Curtright.

Who is the Chef de Cuisine?

Mike Kapetanakis.

Who is the Executive Sous Chef?

Brittany Cassidy.

Who are the Sous Chefs?

Christian Martinez and Mason Porter.

Who is the Lead Bartender?

James Roe.

Who is the Lead Sommelier?

Tracy Latimer.

Where is Fleurette located?

4727 Executive Drive, Suite 100, La Jolla, San Diego, CA 92121.

What neighborhood is Fleurette in?

La Jolla.

What is La Jolla known as?

The Jewel of San Diego.

What is Chef Travis's connection to San Diego?

He is a San Diego native who returned home to showcase local farms, fisheries, and the community through his cuisine.

What is the philosophy of the beverage program?

Cocktails should be consistent, guest-focused, and complement Chef Travis's cuisine.

What is the philosophy of the wine program?

Wines should complement the cuisine, emphasize sustainability, quality, and enhance the dining experience.

What is the corkage policy?

$50 for each of the first two 750mL bottles, $75 for the third, $100 for each additional bottle; magnums count as two bottles.

How should team members approach learning?

Be proactive, take notes, ask questions, study, share ideas, and challenge yourself.

What should you call guests?

Guests (never customers).

Instead of saying "No problem," what should you say?

Absolutely, You're welcome, or Thank you.

Instead of asking "Would you like bottled water?" what should you ask?

Would you prefer sparkling or still?

Instead of asking "How is everything?" what should you say?

Please let me know if there is anything else I can do for you.

If unsure whether to clear a plate, what should you do?

Use your eyes first; if necessary, use an open-handed gesture and ask, "May I?"

What type of cuisine is Fleurette?

French-Mediterranean, inspired by the South of France and interpreted through San Diego.

Do you offer delivery?

No.

Do you offer takeout?

No.

Do you offer catering?

No.

Do you host private events?

Yes. The Matisse Room accommodates up to 24 Guests.

Do you have gift cards?

Yes, online and in person.

What parking is available?

3-hour validated self-parking and $10 valet.

What is the goal of hospitality?

To create genuine connections, anticipate Guests' needs, and make every Guest feel welcomed, cared for, and special.