QUIZ MAAM GEWANG MIDTERM

Managing Hostage Situation

is the directing and controlling of human materials and resources by the police authorities

Planning

consisting of work to be performed in order to predetermine a course of action

Forecasting

It calls for anticipating condition, problems and opportunities that may be confronted during and after incident.

Establishing Objective

It is the determining the desire result.

Establishing Priorities

a process of creating a sequence of steps to be followed in reaching the objectives.

Scheduling

establishing action commitments

Allocating Resources

identifying manpower and logistics required to reach objectives and effectively utilize available human and material resources.

Establishing Procedure

standardizing ways of performing specified work according to nature and demand of work.

Establishing Policy

providing answer to an important question and problems which are anticipated and provides for action that is in the interest of the police.

Organizing

It is consisting of work to be performed in order to arrange and relate work so that it can be accomplished effectively.

Structuring Work

identifying and classifying works that needs to be performed and overseeing their proper implementation.

Delegating

entrusting responsibility and authority to others and establishing accountability.

Developing Relationship

creating condition which is necessary for mutually cooperative efforts and teamwork.

Leading

Is consisting of work to be performed in order to stimulate people to take effective action.

Leading

It is also the process of influencing the work of participants in crisis situation.

Making Decisions

arriving at conclusion and judgements about results

Communicating

a process of creating understanding

Motivating

require inspiring and encouraging and impelling to take required action.

Selecting people

choosing of the right people with appropriate skills, attitude, technical knowledge and experience to perform specific works.

Developing People

improve the knowledge, skills and technical know-how of all the people.

Controlling

consist of work to be performed in order to assess and regulate work in progress and which needs to be finish.

Controlling

this also involves issuance of orders arises in given situation.

Developing Performance Standard

establishing criteria in order to differentiate between acceptable and inacceptable performance.

Measuring Performance

recording and reporting the work performance to be used as parameters in determining the effectiveness.

Evaluating Performance

appraising the work and result of the work performed through records and reports.

Correcting Performance

regulating and improving methods and result based on records and report.

Identify the Physical Object

It is the exact location of the event or place. It may be structure either concrete or light materials a vehicle or a position with no structure or vehicle involved.

Establish an Inner Perimeter

The purpose of this is to control the ingress and egress. This also prevent escape of the suspects.

Establish Outer Perimeter

The purpose of this is to restrict vehicular and pedestrian traffic, including bystanders and media.

Organize Fire and Observation Team

The purpose of this is to provide cover for the arrest and assault team to obtain information.

Activate Negotiating Team

The purpose of this is to effectively deal with the suspect to release the hostages to by getting the demand of the hostage takers.

Deploy Arrest and Assault Team

arrest and assault team such as the Special Weapons and Tactics (SWAT) Teams are assigned the task of taking perpetrators into custody.

Maintain Reserve

a good formula to follow is that for every three police officers deployed one should be held on reserve.

Hostage Incident

It is any incident in which people are being held by another person or persons against their will, usually by force or coercion.

Hostage

Is a person held as a security for the fulfillment of certain terms

Negotiate

It means to arrange or settle by conferring or discussing

Crisis Negotiation

means the use of communication techniques and strategies to influence the person to change their behavior.

Stockholm Syndrome

development of unique relations between the hostages and hostage takers

Stockholm Syndrome

a strong attachment of the hostage victim to the hostage takers after a long period of captivity, by the hostage became sympathizer of the hostage takers.

Team

a small group of people with complementary skills who are committed to a common purpose, performance goals and approach.

Negotiator Supervisor

responsible for the overall functioning of the negotiating team

Primary Negotiator

is the direct communication link to the hostage takers and responsible for the verbal tactics.

Secondary Negotiator

is the pipeline between the negotiation team and primary. He helps to develop verbal tactics, provide moral support for the primary.

Intelligence Officer

is the responsible for gathering intelligence from various sources, interviewing all relevant persons involved in the incident.

Mental Health Consultant

is responsible for evaluating the personality of the hostage taker, recommending negotiation strategies, monitoring team stress.

Equipment Officer

is someone who understands technical information regarding radios, computers, pone systems, mechanical systems, etc.

Command Post

a unit commander and his staff exercise command over the hostage incident.

Ground Commander

is the designated senior officer in command of the incident. Also termed “incident comman der"

Tactical Team

an assault team responsible in carrying out assault operation whenever negotiation fails.

Tactical Team Supervisor

is responsible for the mobilization of the members of the team.

First Component

is responsible for maintaining perimeter control both inner and outer. Also called containment sub team

Second Component

members of this sub-team make an undetected approach to the location, plan and prepare for the release of hostages. Also called apprehension and assault sub team

Third Component

the sniper and observer sub team. It provides intelligence on factors present at the exact location includes physical layout placement of walls.

Concerned attitude

the negotiators communicate with an attitude that he has genuine interest in the hostage takers.

Reasonable problem solver

the negotiators assume the role of a leader.

Buddy fellow traveler

one of commiseration with the hostage taker and work well with trapped felons, impulsive people and antisocial personalities.

Columbo dumb but trying persona

the negotiator does not have all the answer but is trying to do the best he can.

Non-judgmental and directing

the negotiator is compassionate but firm and competent. It is good with depressed persons, disoriented or dependent people.

Reactive Phase

performance, initial action, action, and post action.

Proactive Phase

includes prediction, prevention and preparation.

Salvari Vitas

to save lives

Man Made Crisis

civil disturbance, revolution, border incident war, kidnapping, hijacking, hostage taking, terrorist activities.

Natural Crisis

typically, naturally disaster considered acts of God, such as environmental phenomena.

Emergency

came from the Latin word EMERGENTIA means dipping; plunging, and calling for immediate action.

Crisis

came from the Greek word that means TO SEPERATE and refers to unstable and dangerous social condition characterized by impending abrupt change,

Emotional Labeling/Reflecting Meaning

a response which the negotiator let the hostage taker know he understands the facts and the feelings of the hostage taker is communicating.

Paraphrasing

a response that the negotiator repeats/listening and understand the subject meaning in the negotiator’s words, gives the negotiator’s essence of his message

Mirroring/Reflecting Feelings

negotiator mirrors back to the hostage taker the emotion and repeat the last word or phrase.

Open Ended Questions/Statements

directed at the hostage taker designed to get him to open up and give a long verbal answer

Effective Pauses

not anything when the hostage taker finishes talking, encouraging him to fill the empty or blank space with additional communications or informations.

Minimal Encouragement

saying yes, okay or other verbal indicators that the negotiator is actually listening to the hostage taker.

I-Messages

the negotiator response to the hostage taker and the messages personalize the negotiator without becoming a personal attack and allow negotiator to introduce new ideas without raising excessive resistance.

SummativeReflections

the negotiator summarizes the main facts and feelings that the hostage taker has expressed over a relatively long period.

Emotional After Effects

the hostage taker is unable to emotionally relax, remains fearful of the future, and becomes apprehensive, tense, and nervous, experiencing an anxiety like attacks.

Behavioral After Effects

this includes social and self-isolation, uncontrollable crying, and increase or decrease in aggression, poor concentration, intrusive thoughts, trouble with authority figures, an increases startle response and alcohol and drug abuse

Sleep Disorder

most common physical aftereffects.

Nightsmares

includes sights, sounds, smell, tastes, physical pains and emotions of captivity.

Withdrawal from Close Personal Relationship

the ex-hostage may erect an invisible wall and not allow anyone inside the wall.

Positive After Effects

They believed themselves to be better people for having suffered and endured captivity and made it them a better person.

Patrol Officers

responds to the physical objectives, confirms situations, evacuates injured and the threatened, evaluates situation, establish inner and outer perimeters and gather information.

Assistant Ground Commander

performs delegated duties, tactical planning, perimeters, negotiation, support elements, and media relations.

Emergency Services Teams

Conduct reconnaissance, arrest, counter-snipping, isolation and evacuation, and non-lethal placing ammunition.

Communication Specialist

set-up and monitor communication equipment, and monitor surveillance equipment.

Field Photographer

gather tactical intelligence, record and preserve the physical objective and physical evidence.

Public Information Officer

conducts media briefing, monitor media activities, and monitors community sentiment.