Purposive Communication Reviewer

Comprehensive vocabulary flashcards covering intercultural communication, varieties of English, language registers, globalization, business writing, 7 Cs of writing, transcription, needs assessment, and interview protocols.

Intercultural Communication

Communication that occurs in situations where there is a diversity of people and cultures.

Standard English

The variety of English most widely accepted, understood, and valued within an English-speaking country, easily recognized in print and usually used by news presenters.

World Englishes

The norm that includes all varieties of the English language used by different countries around the world.

Three Concentric Circles of English

A model categorizing World Englishes into the Inner Circle (primary language countries like UK, USA, Canada, Australia, NZ), Outer Circle (ESL countries like Nigeria, Singapore, Philippines, India), and Expanding Circle (EFL countries like China, Greece, Saudi Arabia, Israel).

Frozen Register

A language register characterized by unchanging language, such as the Lord's Prayer or the Pledge of Allegiance to the Flag.

Formal Register

A language register featuring sophisticated language written in complete sentences.

Consultative Register

A language register defined as professional language used in semi-formal or expert exchanges.

Casual Register

A language register defined as conversational and informal language used among friends.

Intimate Register

A language register used by couples or close loved ones that is very informal and includes terms of endearment.

Globalization

A structural phenomenon that promotes interdependence among various and distant parts of the world, resulting in changes in economic, cultural, and social processes.

Hyperglobalists

A school of thought in globalization asserting that globalization has decentralized the economy through global markets, depriving state control over global markets, autonomy, and sovereignty.

Skeptics (Globalization)

A school of thought that views globalization not as a universal phenomenon, but as a heightened level of economic interdependence.

Transformationalist

A school of thought combining hyperglobalist and skeptic views, asserting that globalization has structural consequences and acts as a driving force in society impacting political, social, and economic changes.

Heading (Letter)

The part of a letter specifying the name, position, institution or company name, and address of the sender.

Inside Address

The part of a letter containing the recipient's name (written in capital letters and bold), position, institution/company name, and address.

Salutation

The greeting part of a letter containing 'Sir/Madam' as a sign of courtesy.

Body (Letter)

The section of a letter that highlights the core message of the sender.

Complimentary Close

The section that ends the letter, categorized by degrees of formality ranging from Very Formal ('Very respectfully yours,') to Informal ('Lovingly yours,').

Notations (Letter)

Additional letter markings including Identification Initials of the sender, typist, or transcriber, and Enclosures (Enc.) indicating attached documents.

Text Messaging

The transfer of short messages between two or more fixed or mobile devices such as mobile phones, pagers, and personal digital assistants (PDAs).

E-mail

A communication method enabling users to send and receive documents, images, links, and other files with schedule flexibility.

Letter of Request

A specific, direct, and polite letter written when asking for information, permission, a favor, a service, or any other matter requiring a humble request.

Informed Consent Form

A document providing potential research subjects with key information about a study so they can make an informed decision to volunteer.

Clear (7 Cs of Writing)

A writing principle focused on minimizing ideas per sentence so the audience easily understands the meaning without making assumptions.

Concise (7 Cs of Writing)

A writing principle focused on sticking to the point and keeping the message brief.

Concrete (7 Cs of Writing)

A writing principle ensuring the message provides a clear picture using details, vivid facts, and laser-like focus.

Correct (7 Cs of Writing)

A writing principle requiring that communication fits the target audience and is free of errors.

Coherent (7 Cs of Writing)

A writing principle requiring logical flow, connected points relevant to the main topic, and consistent tone.

Complete (7 Cs of Writing)

A writing principle ensuring the audience has all the information needed to be informed and take action.

Courteous (7 Cs of Writing)

A writing principle characterized by a friendly, open, honest, and empathetic tone with no hidden insults or passive-aggressive language.

Needs Assessment

A systematic set of procedures used to determine needs, examine their nature and causes, and set priorities for future action.

Need

A discrepancy or gap between 'what is' and 'what should be,' categorizable as necessities, lacks, or wants.

Verbatim Transcription

A transcription type capturing every audio aspect from the original file, including non-speech sounds like throat clearing, coughing, clapping, and laughter.

Intelligent Verbatim Transcription

A refined transcription type that removes non-speech sounds and filler words without altering important content or distorting context.

Edited Transcription

A transcription type involving rigorous editing to remove unnecessary words, correct grammatical errors, and modify sentences to perfection.

Phase I: Explore 'What Is'

The first phase of a needs assessment involving preparing a management plan, conducting preliminary investigation, determining need indicators, and considering data sources.

Phase II: Gather and Analyze Data

The second phase of a needs assessment involving gathering target group data, prioritizing needs, analyzing causes, summarizing findings, and preparing a report.

Interview

A special kind of interpersonal communication involving two parties exchanging ideas and opinions via question and answer to gather information.

Interview Kit

A collection of essential items for conducting an interview, including a printed interview plan, approved permission letter or consent form, cue cards, pen, notepad, and recording devices.

Interview Plan

A structured document outlining the purpose, topic, interviewer, interviewee background, schedule, location, setting, and questions for an interview.