MGMT501 - Managing and Organising

What is management?

Management is the pursuit of organizational goals efficiently and effectively through planning, organizing, leading, and controlling resources. 

What is efficiency?

Using resources wisely and cost-effectively.

What is effectiveness?

Making the right decisions and successfully implementing them. 

What are the four functions of a manager?

Planning, organizing, leading, controlling. 

What are the levels of management?

Top-level, middle-level, first-line. 

Mintzberg's Managerial Roles 

Interpersonal: Figurehead, leader, liaison. 

Informational: Monitor, disseminator, spokesperson. 

Decisional: Entrepreneur, disturbance handler, resource allocator, negotiator. 

Skills Required for Managers 

Technical, conceptual, and human. 

Challenges to Being an Exceptional Manager 

Competitive advantage, diversity, globalization, information technology, ethical standards, sustainability, personal happiness. 

Group vs. Team

Group: Individuals sharing norms and goals.

Team: Small group with complementary skills committed to a common purpose.

High-Performance Team Attributes

Collaboration, trust, cohesiveness, performance goals, mutual accountability, appropriate size, roles, norms, groupthink awareness.

Stages of Group and Team Development

Forming, storming, norming, performing, adjourning.

Locus of Control

Belief in controlling one’s fate.

Self-Efficacy

Belief in one’s ability to perform tasks.

Self-Esteem

Overall self-evaluation.

Self-Monitoring

Ability to observe and adapt behavior.

Emotional Intelligence

Ability to cope, empathize, and be self-motivated.

Values

Abstract ideals guiding thinking and behavior.

Attitudes

Learned approaches consisting of affective, cognitive, and behavioral components.

Barriers to Diversity

Stereotypes, fear of reverse discrimination, resistance to diversity programs, unsupportive social atmosphere, lack of support for family demands, career-building steps.

Dysfunctional vs. Functional Conflict

Dysfunctional: Hinders performance and relationships.

Functional: Benefits by bringing diverse perspectives and serving organizational interests.

8 challenges to being an exceptional manager

1. Managing for competitive advantage

2. Managing for diversity

3. Managing for Globalisation

4. Managing for information technology

5. Managing for ethical standards

6. Managing for sustainability

7. Managing for your own goals and happiness in life

8. Managing for uncertainties