OCC Q1

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Last updated 10:39 AM on 9/23/24
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25 Terms

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Communication

The process of transmitting or sharing ideas, information, thoughts, or feelings verbally or non-verbally from one person to another.

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Verbal Communication

Communication that involves the use of words.

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Non-verbal Communication

Communication that involves gestures, body language, and other forms of expression without words.

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Linear Model of Communication

A one-way communication process where the speaker transmits a message to the receiver without feedback.

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Interactive Model of Communication

A two-way communication process that includes feedback from the receiver to the sender.

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Transactional Model of Communication

A simultaneous communication process where both sender and receiver exchange messages and feedback.

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Aristotle’s Model of Communication

A linear model focusing on the speaker, speech, audience, and effect, emphasizing the speaker's active role.

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Shannon-Weaver Model

A linear communication model that identifies noise as a barrier affecting message transmission.

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Feedback

The response of the receiver in the communication process.

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Context

The setting, situation, or environment in which communication occurs.

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Functions of Communication

Control regulation, social interaction, emotional expression, motivation, and information dissemination.

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Barriers to Communication

Physical, emotional, linguistic, cultural, psychological, and social factors that hinder effective communication.

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7 Cs of Communication

Clear, concise, concrete, correct, coherent, complete, and courteous principles for effective communication.

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Speech Context

The surroundings and circumstances that influence the meaning of a speech.

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Intrapersonal Communication

Communication focused on one person, involving self-reflection and internal dialogue.

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Interpersonal Communication

Communication between individuals that creates personal relationships.

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Public Communication

Delivering messages to a crowd, often in a formal setting.

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Mass Communication

Communication through media channels like TV, radio, and the internet.

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Speech Styles

Different forms of communication, including frozen, casual, formal, consultative, and intimate styles.

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Types of Speech

Informative, persuasive, and entertainment speeches based on purpose.

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Speech Acts

Utterances made to achieve an intended effect in communication.

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Locutionary Act

The actual act of saying something, involving the utterance of words or phrases.

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Illocutionary Act

The social function of what is said, reflecting the speaker's intention.

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Perlocutionary Act

The effect of what was said on the listener, based on context.

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Types of Illocutionary Acts

Assertive, directive, commissive, expressive, and declaration acts that convey different intentions.