Effective Communication & Time Management Guide for Custodial Staff

Flashcards related to effective communication and time management for custodial staff.

Effective Communication

Contributes to organizational success in many ways, including increased job satisfaction and engagement.

Effective Communication

Helps build and condition of their employment and division, commitment and loyalty.

Effective Communication

An important component of improving employee satisfaction with their employment.

Effective Communication

Helps to lessen the chances for misunderstanding and potentially reduce grievances and losses.

Effective Communication

Improves productivity and creates greater efficiencies.

Communication Skills

Includes active listening, appropriate communication method, friendliness, confidence, sharing feedback, volume and clarity, empathy, respect, verbal cues, and responsiveness.

Passive Communication Style

Self-denying; avoids conflict at the expense of their needs.

Aggressive Communication Style

Dominating; Self-serving, ignoring the needs of others.

Assertive Communication Style

Advocating for one's needs while respecting the needs of others.

SMART

A system of values passing goals that provide the criteria for excellence.

Types of Procrastinators

The Perfe, The Self-Deprecator, The Overbooker, and The Novelty-Seeker.

Time Theft

Examples include employees who don't actually work, charging late, and abuse time.

Putting It Together

By connecting communication and time management techniques, custodial staff can enhance their ability to resolve work-related challenges, improve teamwork and collaboration, and manage their daily workload more effectively.