Introduction to Business Administration Practice Flashcards

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This set of vocabulary flashcards covers introductory business administration concepts including management functions, historical theories, managerial roles, environmental analysis, and business organization forms.

Last updated 11:16 PM on 8/3/26
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29 Terms

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Management

According to Frederick Winslow Taylor, the art of knowing what to do, when to do, and seeing that it is done in the best and cheapest way; it is the science of making people and resources productive.

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Planning

The determination of the course of action to achieve desired results, involving forecasting general and specific framework references for efficiency and economy.

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Organizing

Entails arranging and allocating human and non-human resources, designing structures, establishing lines of authority, and ensuring roles and responsibilities are understood.

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Directing or Leading

The process of guiding, motivating, and influencing individuals and teams toward the achievement of defined organizational goals and objectives.

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Controlling

The management process of measuring and correcting activities by monitoring and evaluating performance to ensure alignment with missions and goals.

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Classical Management Theory

Developed during the Industrial Revolution, it focuses on job content, standardization, division of labor, and a scientific approach toward the organization.

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Behavioral Management Theory

An approach focused on understanding and influencing employee behavior, motivation, and satisfaction to enhance organizational productivity.

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Quantitative School of Management

Involves using quantitative techniques such as statistics, information models, and computer simulations to improve decision-making.

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Systems Management Theory

Encourages a broad perspective of the organization consisting of four elements: inputs, transformation processes, outputs, and feedback.

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Contingency School of Management

An "it all depends" approach that recognizes the need to understand situational differences and respond appropriately rather than following a "one best way" argument.

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Frederick Taylor

Often called the "Father of scientific management," he believed organizations should study tasks and develop precise procedures.

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Gantt chart

A bar graph developed by Henry Gantt that measures planned and completed work along each stage of production.

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Division of work

One of Fayol's 1414 principles where employee specialization increases output by making workers more skilled and efficient.

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Unity of Command

A principle stating that employees should have only one direct supervisor.

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Unity of Direction

A principle where teams with the same objective work under the direction of one manager using one plan to ensure coordinated action.

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Esprit De Corps

A principle suggesting that organizations should strive to promote team spirit and unity.

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Hawthorne studies

Experiments by Elton Mayo concluding that productivity increases resulted from supervisory arrangements rather than lighting or changes in worker benefits.

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Figurehead

An interpersonal role where managers symbolize their organization, represent it at ceremonial events, and serve as a face of authority.

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Monitor

An informational role where managers gather data from internal and external sources to stay informed about industry changes and performance.

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Resource Allocator

A decisional role where managers assign budget, time, and personnel to different projects and tasks based on priority.

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Technical Skills

As suggested by Robert L. Katz, the ability to use a special proficiency or expertise to perform particular tasks.

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Conceptual Skills

The ability to think analytically as part of the managerial framework provided by Robert L. Katz.

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Internal Environment

Factors within an organization's control, such as organizational culture, management structure, employees, and resources.

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PESTLE analysis

A tool used to understand general environmental forces, standing for political, economic, sociocultural, technological, environmental, and legal factors.

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Sole Proprietorship

The simplest form of business where a single individual owns and operates the entity, assuming all responsibility and unlimited liability.

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Partnership

A business form involving two or more individuals who jointly own and manage the business, sharing profits, losses, and decision-making.

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Stock Corporation

A corporation with capital stock divided into shares, authorized to distribute dividends or surplus profits to shareholders.

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Cooperative

A business owned and operated by its members (customers, employees, or suppliers) who share in profits and decision-making.

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Limited Liability Company (LLC)

A structure combining corporation features (limited liability) and partnership features (flexibility in management and taxation).