Another name for a business/ someone taking initiative
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Rewards
Profit maximisation, profit satisfaction, independence, home-working, social entrepreneurship, ethical stance
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Good Entrepreneurs
Innovative, Risk-Takers, Hard-Working, Organised, Determined, Launch new ideas in response to changing tastes/attitudes, try to spend as little money as possible
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Bad Entrepreneurs
-Ignore risks, rush to bring in something new or make changes, spend freely
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Benefits of entrepreneurs
- boost economic growth - provide new job opportunities - raises the productivity of firms and economies
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Limitations of entrepreneurs
- face a substantial risk of failure - may lead to lay-offs if existing firms close - entrepreneurship can flourish in an over-regulated economy
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Business plans
- a document that describes a business, its objectives, its strategies, the market it is in and its financial forecasts
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Purposes of a business plan
- secure external funding - a focus to set targets (SMART) - helps identify problems the business may face - helps develop a healthy financial structure
A place where buyers and sellers come together to exchange goods and services
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Niche marketing
Where a business targets a smaller segment of a larger market, where customers have specific needs and wants
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Benefits and costs of niche markets
Benefits - less competition - can often charge a higher price Costs - lack of economies of scale - vulnerable to market changes
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Mass marketing
Where a business sells into the largest part of the market, where there are many similar products offered by competitors
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Mass market
- customer needs and wants are less specific - higher production output + capacity + potential for EofS - success usually associated with low-cost operation - widest customer base
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Mass market aims
- create products with universal appeal - build strong brands - exploit EofS - largest market segment
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Market size
Measured by either value or volume, market share per company - indicates the potential sales for a firm
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Market share
- explains how the overall market is split between the existing competitors - based on market value - good indicator of competitive advantage
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Market growth
can be calculated using either market sales or volume - a key monitor for existing + potential market entrants
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Market Segmentation
the process of dividing a market into groups that reflect different customer needs and wants A segment - a group of customers who share the same characteristics (demographic/income/geographical/behavioural)
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Benefits of Segmentation
- focuses resources on parts of the market most likely to succeed - allows a business to grow share in markets - helps with new product development - focused on needs of customers in the segment
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Drawbacks of segmentation
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Higher sales leads to...
more customers - better customer service - more competitive
no of businesses in the market increases competition increases
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Monolopy
A single producer within a market - any business with over 25% of the market - price makers
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Oligopoly
Few suppliers, many buyers - strong brand identity and loyalty - only a few businesses dominate the market
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Monopolistic competition
Many buyers, many suppliers - a large number of relatively small businesses - weak brand loyalty - products are similar but differentiated from each other - few barriers to entry
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Perfect competition
Many buyers, many suppliers, perfect knowledge - the goods sold are homogeneous - large number of businesses - equal access to technology - price takers - no barriers to entry
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Global markets
- All about selling goods or services to overseas markets
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Advantages of global markets
- Higher earnings - Spread risks - Economies of scale
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Trade markets
The marketing role that focuses on selling + supplying to distributors, retailers, wholesalers, and other supply chain businesses instead of the consumer - B2B - Business to business - B2C - Business to consumers
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Demand
The quantity of something that consumers are willing and able to buy at a given price in a period of time The basic law of demand is that demand varies inversely with price \-- lower prices make products more affordable for customers
For most products there will be seasonal peaks and troughs in production and/or sales
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Demand shifts right
An increase in demand shifts the demand curve to the right, and raises price and increase the quantity supply.
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Demand shifts to the left
A decrease in demand shifts the demand curve to the left and reduces price and decreases the quantity supplied.
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Income effect
A fall in price increases the purchasing power of customers - demand rises when incomes increase
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Subsitution effect
- A fall in the price of good X makes it relatively cheaper compared to substitutes - Some customers will switch to good X leading to higher demand - much depends on whether the products are close substitutes
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Supply
the quantity of a good or service that a producer is willing and able to supply onto the market at a given rate in a given time period The basic law of supply is that as the price of a product rises, so businesses expand supply to the market
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Inferring supply
A rise in the market price brings about an expansion of supply A movement along the supply chain is caused solely by a change in price
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Main causes for change in supply
- cost of production - lower unit costs mean that a business can supply more at each price - higher unit costs cause an inward shift of supply - subsidies - any form of government support - financial or otherwise - offered to producers and occasionally consumers
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Supply shifts to the right
An increase in supply shifts the supply curve to the right, which reduces price and increases the quantity demanded.
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Supply shifts to the left
A decrease in supply shifts the supply curve to the left, which raises price but reduces the quantity demand.
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Inelasticity
Low response in quantity of demand to change of price
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Inelastic qualities
- strong brand loyalty - lack of rivals and substitutes - high differentiation - quality product
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Elasticity
Small change in price, bigger change in quantity of demand
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Elastic qualities
- large no. of rivals and substitutes - homogeneous products - Low brand loyalty
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income elasticity of demand
The change in quality of demand when income changes
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Market Research
The activity of gathering information about consumers' needs and preferences and the level of competition
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Orientation
Product - Business develops products based on what it is good at doing Market - Business responds to consumer needs + wants + designs products accordingly - markets are much more dynamic and customers are getting more demanding
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Why is market research important?
- customers differ in terms of quantities they buy, time and place they buy, amount they are willing or able to pay - allows businesses to see dimensions of the market, competitor strategies, market sgements
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Primary research
Data collected first hand for a specific research purpose eg observation, surveys, focus groups, experiments
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Primary research benefits
more accurate, up to date, specific to needs, effective at collecting qualitative data, direct customer contact, kept private, more detailed insights
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Primary research disadvantages
Costly, time consuming, risk of survey bias, sampling may not be representative
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Secondary Research
Data that already exists and which has been collected for a different purpose eg google, market research reports, competitor websites, trade associations
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Secondary Research Advantages
Often free and easy to obtain, good source of market insights, quick to access and use
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Quantitative Research
research that collects and reports data primarily in numerical form
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Quantitative Research benefits
data relatively easy to analyse, provides insights into relevant trends, can be compared with data from other sources
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Quantitative Research drawbacks
Focuses on data rather than explaining why things happen, may lack reliability if sample size and method isn't valid
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Qualitative Research
Research that is based on opinions, attitudes, beliefs and intentions
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Qualitative Research benefits
essential for important new product development and launches, focused on customer needs, wants and expectations, can highlight issues that need addressing
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Qualitative Research Drawbacks
expensive to collect and analyse, based on opinions so may be biased
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Sampling
The gathering of data from a sample of respondents, the result of which should be representative of the population as a whole
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Sampling benefits
can provide useful research insights, can reduce risk and costs, flexible and relatively quick
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Sampling Drawbacks
risk of sample being unrepresentative of population, risk of bias in research questions, less useful in markets where tastes and preferences change a lot
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IT (secondary research) benefits
quick and automated, data can be linked, reduced need for sampling
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Social media
- source of primary and secondary research - software can quickly highlight customers opinions - surveys are easy to set up and analyse results in real-time