Chapter 7 - Organization & management

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Organizational chart

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16 Terms

1

Organizational chart

refers to a diagram that outlines the internal management structure.

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2

Communication

________ is both downward /top- down and upward /bottom- up.

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3

trade union

It is a group of employees who have joined together to ensure their interests are protected.

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4

Managers

________ are less likely to make mistakes if some of the tasks are performed by subordinates.

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5

Delegation

Giving a subordinate the authority to perform particular tasks.

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6

Hierarchy

Refers to the levels of management in any organization, from highest to lowest.

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7

task of the management

The ________ is more concerned with guiding, leading and supervising employees, than commanding.

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8

Top managers

________ are less remote from the lower level of the hierarchy.

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9

job description

When advertising for a vacancy, a job description is needed so that the people applying for the job can see if they are suitable for the work expected of them.

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10

final responsibility

It is only the authority to perform the task that is being given, not the ________.

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11

Managers

________ must try to measure & evaluate the work of all employees and groups to make sure they are on track according to their targets and aims.

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12

Span of control

It is the number of subordinates working directly under a manager

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13

Directors

Senior managers who lead a particular department or a division of business

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14

Line managers

Have direct responsibilities for people below them in the hierarchy of organization

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15

Supervisors

Junior managers who have direct control over the employees below them in the organizational structure

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16

Staff managers

Specialists who provide support, information & assistance to the line managers

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