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E-Commerce
buying/selling of goods and services b/w ppl or buisnesses online
Goods
something that can be used/consumed
Services
an action someone does to help others
The 4 Ps of Marketing
Product (goods/services), Price, Place(where its sold), Promotion(advertising)
They are used to gain the interest of potential customers.
Pricing strategy: Psychological Pricing
Customer thinks price is lower than it really is
Pricing Strategy: Cost plus pricing
Buisnesses makes a profit by marking up product. takes cost of production plus a percentage for the profit
Pricing Strategy: Penetration Pricing
Price intially low then raised over time
Pricingn strategy: Promotional Pricing
prices reduced for short period of time (discounts, special offers, vouchers)
Demand orientated pricing
Price will vary- low if demand is low, high if demand is high
Destroyer pricing
Prices kept low to eliminate competition
Market skimming pricing
Price initially high than gradually lowered
extension strategy: Change product
release new version with new improved features
extension strategy: Change price
lower price to attract new customers
extension strategy: Change place
sell in new countries, regions, or groups to boost sales
extension strategy: change promotion
create new ads/promotion to regenerate interest
extension strategy: change packaging
update packaging to make product look new/improved
extension strategy: change usage
encourage customers to use product in more/new ways
extension strategy: change name
rename the product entirely to make it sound catchier or to get over bad publicity
direct channel
product moves straight from producer to final customer
indirect channel
product passes thru 1 or more intermediaries before reaching final consumer
Dual (hybrid) channel
producer uses both indirect/direct to get goods and services to customers
wholesaler
buys large quantities from producers and sells in smaller quauntities to retailers
retailer
shops (supermarkets, large chains, corner stores)
Agent
acts as a middlemans who connects buyers and sellers but does not own the goods (property agent, art dealer)
retailer role
convenient for customers( producer-wholesaler-retailer-consumer)
wholesalers role
widermarket coverage, cheaper bc they handle storage, delivery, sale, trasnport (produce -wholesaler - retailer-consumer)
producer role
creates the goods, responsible to make the product available to intermediaries/consumer
Advantages of e-commerce for customers
convenient (easy to compare prices and to buy them) , wide variety of goods/services, 24/7 access, give feedback/communication, worldwide availability, quick delivery of products
How do buisnesses set prices (competition, costs, brand image, target market, demand)
cost of making the product
quality of the product
brand image (higher brand image justifies a higher price, Apple, Gucci)
demand/supply of the product (high demand increases prices)
affordability to customers
competition: same price, lower price, higher price = superioir quality (eg Apple)
The Berlin Conference (1884-85)
a meeting of european powers, organized by germany’s otto von bismarck, to regulate european colonization and trade in agrica
set rules to claim territory
divide the continent without any african input
40 colonies divided b/w 7 european powers
britain france and germany ended up withtt eh most colonies
2 independent states left (Liberia and ehtiopia)
How European powers created borders
created colonies from many micronations
called them tribes -negative denoatation (uncivilised, in need of help )
linguisic, relgiious, political, and cultural difference
split apart friends and families
cant fight against colonizers because of their inability to communicate/trust each other
civil conflicts, social disruptions, econmic dependency/political instability, loss of resources, loss of identity, unequal access to eeducation, healthcare, public goods
B2B (Buisness to Buisness)
buisness trades w/ antoerh buisness. Goods and srvices bought/sold b/w organizations (usually large transactions)
B2C (Buisness to Consumer)
between buisness and consumer - transactions public
C2C
transactions from one consumer to another