WORK IMMERSION - PROFESSIONALISM

STUDY

PROFESSIONALISM

EXPECTATION TO CONDUCT OR EXHIBIT HIGHEST MORAL/BEHAVIORAL STANDARDS IN THE WORKPLACE

PROMOTION OF A CULTURE

_______ OF PROFESSIONALISM ENSURES THE SUCCESS OF THE COMPANY AND ITS EMPLOYEES

MISSION AND VISION, CORPORATE VALUES

A COMPANY FORMULATES ____AND_____ THAT SERVES AS BASIS ON HOW WORKFORCE IS EXPECTED TO BEHAVE OR ACT AT THE WORKPLACE.

MISSION STATEMENT

WHAT IT IS, WHY IT EXISTS, AND REASON FOR BEING

DEFINES WHO ARE THE PRIMARY CUSTOMERS

IDENTIFIES THE PRODUCTS AND SERVICES

CREATES SENSE OF IDENTITY FOR THE EMPLOYEES

VISION STATEMENT

THEIR DESIRES TO ACHIEVE IN THE ONG RUN

TIME FRAME OF 5-10 YEARS OR LONGER

WHAT IT IS TRYING TO BUILD

TOUCHSTONE FOR ITS FUTURE ACTIONS

CORPORATE VALUES

PRINCIPLE THAT GUIDE AN ORG.’S INTERNAL CONDUCT AS WELL AS ITS RELATIONSHIPS WITH OTHERS

GUIDES THE PEOPLE IN UNDERSTANDING THE DIFF. BETWEEN RIGHT AND WRONG BEHAVIOR

COMMITMENT TO CUSTOMERS

TO DELIEVER PRODUCTS AND SERVICES THAT SURPASS CUSTOMER EXPECTATIONS IN VALYUE AND EVERY ASPECT OF CUSTOMER SERVICES

COMMITMENT TO A DYNAMIC AND EFFICIENT ORGANIZATION

PLACE THAT IS FLEXIBLE, RESPONDS T CHANGE, AND ENCOURAGES INNOVATION AND CREATIVITY

COMMITTED TO THE PROCESS OF CONTINUOUS IMPROVEMENT IN EVERYTHING WE DO.

COMMITMENT TO EMPLOYEES

COMMITMENT TO THEIR GROWTH AND DEVELOPMENT AND WE WILL NUTURE THEM IN AN ENVIRONMENT WHERE (VARIOUS THINGS) ARE VALUED ABOVE ALL ELSE.

COMMITMENT TO SHAREHOLDERS

COMMITTED TO PROVIDE OUR (RESPECTIVE PEOPLE) WITH SUPERIOR RETURNS OVER THE LONG TERM

CUSTOMERS

DYNAMIC AND EFFICIENT ORGANIZATION

EMPLOYEES

SHAREHOLDERS

CORE VALUES HAVE COMMITMENT TO: (DESC)

EMPLOYEE’S CHARACTER

DESCRIBES HOW A PERSON COMES TO WORK AND CONDUCTS HIMSELF/HERSELF ON THE JOB

WHERE A PERSON’S PROFESSIONALISM IS EMBEDDED

RESPONSIBILITY

INTEGRITY

EXCELLENCE

ACCOUNTABILITY

PROFESSIONALISM ENTAILS EXPRESSING THE VALUES OF: (ERIA)

PUNCTUAL

ACCOUNTABLE

ORGANIZED

DRESS APPROPIATELY

GOOD HYGIENE

COURTEOUS AND RESPECTFUL TO ALL

TEAM PLAYER

CONFIDENTIALITY

HOW TO CONDUCT YOURSELF ON THE JOB:

PUNCTUALITY

KEY SIGN OF PROFESSIONALISM

ARRIVES AT WORK AHEAD OF SCHEDULE, GETS SETTLED, PREPARED TO START

COMPLETE TASKS ON TIME, ADHERES TO ALL DEADLINES

ACCOUNTABILITY

FULLY OWNING THE COMPLETION OF ASSIGNED TASKS, MAKING SOUND DECISIONS, ADDRESSING ANY ISSUES

TAKES RESPONSIBILITY AND PROACTIVE STEPS TO RESOLVE PROBLEMS

ORGANIZED

KEEPING WORK AREA TIDY AS POSSIBLE TO ENSURE ACTIVITY IS CARRIED OUT EFFECTIVELY AND EFFICIENTLY

PROPERLY STORYING PERSONAL ITEMS FOR BOTH SAFETY AND PROFESSIONALISM

DRESS APPROPRIATELY AND MAINTAIN GOOD HYGIENE

ALWAYS TIDY AND WELL-GROOMED

STEER CLEAR CLOTHING THAT GIVES NEGATIVE IMPRESSION

HAIR IS COMBED, BRUSHING TEETH, DEODORANT

COURTEOUS AND RESPECTFUL

SHOWING ——- TO PEPLE IS ESSENTIAL FOR DEMONSTRATING PROFESSIONALISM

GREETING EVERYONE WITH A SMILE, POLITE AND APPROPIATE LANGUAGE, PAYING ATTENTION, STAYING CALM DURING STRESSFUL SITUATIONS

CONFIDENTIALITY

ADHERING TO RULES OR PROMISES THAT PREVENT THE UNAUTHORIZED SHARING OF INFO

TO KEEP FILES COMPLETELY SAFE BECAUSE ITS COMPANY’S PROPERTY

TRAINING AND WORKPLACE EXPOSURE

THESE FILES ARE INTENDED SOLEY FOR _______ AND _____________ PURPOSES

TEAM PLAYER

INITIATIVE TO ASSIST COLLEAUGES WHEN NEEDED

COLLABORATE EFFECTIVELY TO ACHIEVE SHARED GOALS

DONT HESITATE TO OFFER SUGGESTIOS

PROVIDE HONEST AND CONSTRUCTIVE FEEDBACK