Studied by 0 peoplejob production
where products are made to order normally expensive
flow production
where products are made universal
lean production
minimising waste during production by doing more with less
quality assurance
minimising wasted products, also checking materials, machinery and other factors constantly to assure minimal waste
kaizen
employees are responsible for making small improvements to minimise waste reducing manufacturing costs
procurement
establishing relationships with suppliers to get supplies, services and materials a business may need
factors affecting suppliers choices
price, quality, speed and reliability of deliveries, flexibility of order volumes, ethics,
just in time stock management
where stock is ordered and delivered just in time for use but requires a close relationship with reliable suppliers, it can cut waste and help with lean production, cuts storage costs
just in case stock management
stock is held just in case the demand spikes up, some may be wasted if demand doesn’t spike, costs of storing the stock
buffer stock
stock that is held if there is a sudden spike in demand
supply change
creation of product to the finished product or services
total quality management
all people of the production process keep an eye on the quality of a product meaning costs are lower, motivation is higher, and reputation is better
quality control
individuals check finished products for their quality, increases waste as products are checked after all the manufacturing has been completed
methods of customer service
pot sales service, safe service, clear product information, payment methods, good premises
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