Sleep, Diversity, and Decision-Making: Key Concepts in Psychology and Organizational Behavior

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57 Terms

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Sleep is central to human sustainability

It fuels cognitive, emotional, social, and physiological functioning; affects memory, creativity, decision-making, and performance.

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Cyberloafing after one hour of lost sleep

It can increase up to 20% of the workday.

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Emotional effects of poor sleep

Higher emotional reactivity, more conflict, reduced empathy.

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Cognitive benefits of good sleep

Better creativity, memory consolidation, and insight ("Aha!" moments

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.

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Glymphatic system during sleep

Deep sleep clears metabolic waste from the brain, including amyloid.

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Sleep pressure

The homeostatic drive for sleep that increases the longer you are awake.

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Length of a typical sleep cycle

Approximately 90 minutes.

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Best nap for alertness

A 10-20 minute nap.

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Nap for full sleep

cycle benefits

-A 90-minute nap.

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Three sleep hygiene tips

Consistent schedule, avoid caffeine late, reduce screens before bed.

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ASA Model

Attraction-Selection-Attrition.

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ASA Model's impact on diversity

Organizations become homogeneous unless diversity is intentionally promoted.

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Substantive vs. performative diversity

Substantive changes are structural and measurable; performative are symbolic with no real impact.

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Conclusive diversity approaches

Data-driven structural changes with measurable accountability.

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Narrative diversity approaches

Perception-shaping (PR, messaging

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; often performative.

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Twokenism

Adding exactly two women to boards to appear diverse.

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Ferdman's definition of Inclusion

Structures, norms, and behaviors enabling authenticity, belonging, and contribution.

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Isolated Choice Effect

Selecting one person at a time decreases diversity.

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How to overcome the isolated choice effect

Hire candidates in sets or batches.

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Onboarding vs Inboarding

Onboarding = fit into the organization; Inboarding = bring authentic best self to the organization.

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Most important HR function

Employee selection.

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Best predictor of job performance

Work sample tests.

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Second

best predictor of job performance

-Structured interviews.

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Unstructured interviews

Informal, inconsistent, high bias, low predictive validity.

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Two common errors in hiring

Halo effect and intuition overconfidence.

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KSAOs

Knowledge, Skills, Abilities, and Other characteristics.

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Kahneman's structured interview process

Identify traits → create scoring → ask fixed questions → score each → sum → hire highest.

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One pro of Internal Labor Markets

Better morale and known performance.

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One con of Internal Labor Markets

Risk of inbreeding or internal politics.

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One pro of External Labor Markets

Fresh perspectives.

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One con of External Labor Markets

Longer adjustment period for new hires.

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3FOO Framework

3 Possible Futures, 3 Key Objectives, 3 Viable Options.

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Purpose of generating 3 Possible Futures

To reduce optimism bias and consider multiple outcomes.

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Purpose of a premortem

Identify potential failures in advance to improve decisions.

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Purpose of generating 3 Key Objectives

Broadens focus beyond a single goal.

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Why generate 3 Viable Options

Prevents tunnel vision and motivates alternative thinking.

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Lesson from Thunderbolts Racing case

Teams often miss decision rules and are influenced by social pressures.

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Analytical mistake in racing case

Using simple expected value instead of logistic regression for failure probability.

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Real event behind racing case

The Challenger Shuttle disaster.

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Two main reasons groups make poor decisions (Sunstein & Hastie

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Informational signals and reputational pressures.

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Informational signaling

People copy others' views, causing cascades.

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Reputational pressures

People avoid dissent to maintain social acceptance.

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Polarization

Groups shift toward more extreme positions after discussion.

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Common Knowledge Effect

Groups focus on shared information, ignore unique insights.

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Silence the leader

Leader holds back opinions early to reduce conformity.

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Devil's advocate

Someone assigned to challenge assumptions.

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Red Team

A team tasked with attacking or stress-testing a plan.

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Delphi method

Anonymous rounds of input to reduce bias and social pressure.

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Importance of psychological safety

Encourages sharing unique information and dissenting views.

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Purpose of RBSE (Reflected Best Self Exercise

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Identify strengths via others' stories to form a best-self profile.

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Career value of RBSE

Helps align roles with strengths and increase clarity.

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Performance value of RBSE

Boosts confidence, authenticity, and engagement.

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RBSE and inclusion

Supports authenticity and brings full self to the workplace.