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Sleep is central to human sustainability
It fuels cognitive, emotional, social, and physiological functioning; affects memory, creativity, decision-making, and performance.
Cyberloafing after one hour of lost sleep
It can increase up to 20% of the workday.
Emotional effects of poor sleep
Higher emotional reactivity, more conflict, reduced empathy.
Cognitive benefits of good sleep
Better creativity, memory consolidation, and insight ("Aha!" moments
.
Glymphatic system during sleep
Deep sleep clears metabolic waste from the brain, including amyloid.
Sleep pressure
The homeostatic drive for sleep that increases the longer you are awake.
Length of a typical sleep cycle
Approximately 90 minutes.
Best nap for alertness
A 10-20 minute nap.
Nap for full sleep
cycle benefits
-A 90-minute nap.
Three sleep hygiene tips
Consistent schedule, avoid caffeine late, reduce screens before bed.
ASA Model
Attraction-Selection-Attrition.
ASA Model's impact on diversity
Organizations become homogeneous unless diversity is intentionally promoted.
Substantive vs. performative diversity
Substantive changes are structural and measurable; performative are symbolic with no real impact.
Conclusive diversity approaches
Data-driven structural changes with measurable accountability.
Narrative diversity approaches
Perception-shaping (PR, messaging
; often performative.
Twokenism
Adding exactly two women to boards to appear diverse.
Ferdman's definition of Inclusion
Structures, norms, and behaviors enabling authenticity, belonging, and contribution.
Isolated Choice Effect
Selecting one person at a time decreases diversity.
How to overcome the isolated choice effect
Hire candidates in sets or batches.
Onboarding vs Inboarding
Onboarding = fit into the organization; Inboarding = bring authentic best self to the organization.
Most important HR function
Employee selection.
Best predictor of job performance
Work sample tests.
Second
best predictor of job performance
-Structured interviews.
Unstructured interviews
Informal, inconsistent, high bias, low predictive validity.
Two common errors in hiring
Halo effect and intuition overconfidence.
KSAOs
Knowledge, Skills, Abilities, and Other characteristics.
Kahneman's structured interview process
Identify traits → create scoring → ask fixed questions → score each → sum → hire highest.
One pro of Internal Labor Markets
Better morale and known performance.
One con of Internal Labor Markets
Risk of inbreeding or internal politics.
One pro of External Labor Markets
Fresh perspectives.
One con of External Labor Markets
Longer adjustment period for new hires.
3FOO Framework
3 Possible Futures, 3 Key Objectives, 3 Viable Options.
Purpose of generating 3 Possible Futures
To reduce optimism bias and consider multiple outcomes.
Purpose of a premortem
Identify potential failures in advance to improve decisions.
Purpose of generating 3 Key Objectives
Broadens focus beyond a single goal.
Why generate 3 Viable Options
Prevents tunnel vision and motivates alternative thinking.
Lesson from Thunderbolts Racing case
Teams often miss decision rules and are influenced by social pressures.
Analytical mistake in racing case
Using simple expected value instead of logistic regression for failure probability.
Real event behind racing case
The Challenger Shuttle disaster.
Two main reasons groups make poor decisions (Sunstein & Hastie
Informational signals and reputational pressures.
Informational signaling
People copy others' views, causing cascades.
Reputational pressures
People avoid dissent to maintain social acceptance.
Polarization
Groups shift toward more extreme positions after discussion.
Common Knowledge Effect
Groups focus on shared information, ignore unique insights.
Silence the leader
Leader holds back opinions early to reduce conformity.
Devil's advocate
Someone assigned to challenge assumptions.
Red Team
A team tasked with attacking or stress-testing a plan.
Delphi method
Anonymous rounds of input to reduce bias and social pressure.
Importance of psychological safety
Encourages sharing unique information and dissenting views.
Purpose of RBSE (Reflected Best Self Exercise
Identify strengths via others' stories to form a best-self profile.
Career value of RBSE
Helps align roles with strengths and increase clarity.
Performance value of RBSE
Boosts confidence, authenticity, and engagement.
RBSE and inclusion
Supports authenticity and brings full self to the workplace.