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attitude/evaluative belief
An inner tendency to judge or evaluate something or someone either positively or negatively.
attitude object
The object, person, place, or idea an individual explicitly or implicitly evaluates and directs his or
her attitude toward.
informational belief
A fact-based belief that includes no positive or negative judgment.
dual attitude
When an individual holds contrasting positive and negative beliefs about the same attitude object
model of dual attitude
A model for understanding attitudes that proposes that new attitudes override, rather than
replace, old attitudes.
implicit attitude
Attitudes based on automatic, unconscious beliefs about an attitude object.
explicit attitude
Attitudes that are the product of controlled, conscious beliefs about an attitude object.
univalenced decision
A decision based on an attitude about an attitude object that is either good or bad but not both.
specificity principle
Proposes that the link between attitudes and behaviors is strong when the attitude and the
behavior are measured at the same level of specificity.
cover story
believable but incorrect story a researcher tells participants in an experiment to mask the true
nature of the researcher's hypothesis (see deception ).
facial feedback hypothesis
The idea that individuals infer their own emotions based on the facial expression they are makin
self affirmation theory
The idea that individuals try to impress themselves to preserve their sense of worth and integrity;
they focus their thoughts and attitudes on what makes them feel good about themselves.
theory of planned behavior
The idea that attitudes are only one of three categories of belief—attitudes, subjective norms, and
perceived control—that together predict behavioral intentions, which then predict behavior.
perceived control
The amount of control individuals believe they have over themselves and their environment,
which, in combination with attitudes and social norms, predicts intended behavior.
social norms
Rules that indicate how people are expected to behave in particular social situations, which, in
combination with attitudes and perceived control, often predict intended behavior.
social learning theory
The idea that individuals observe what others do and copy them, especially when those behaviors
lead to success or rewards.
assortative mating
The process by which organisms that are similar tend to mate with each other, meaning an
individual is more likely to mate with someone who shares his or her features and interests
twin studies
A study in which sets of twins are compared to each other, which can help quantify the interacting
influences of nature and nurture.
political orientation
An attitude held by an individual concerning matters of politics and government often
characterized by the possession of liberal or conservative ideas.
classical conditioning
A process that occurs when individuals learn to associate one thing in their environment with
another due to personal experience.
operant conditioning
A process that occurs when individuals learn to predict the outcomes of given behaviors based on
the outcomes they've experienced for those same behaviors in the past
bogus pipeline
A fake lie detector machine used to circumvent social desirability bias.
confederate
An individual who assists a researcher by pretending to be a participant in an experiment.
sufficient justification
Occurs when individuals are able to rationalize a behavior that does not match with their
attitudes, which leads to a low level of cognitive dissonance.
insufficient justification
Occurs when individuals engage in a behavior that does not match their attitudes or self-concept
and cannot rationalize the behavior; this discrepancy creates cognitive dissonance.
cherry picking data
Occurs when people select only the data that support what they want to believe and ignore
contradicting data.
rationalization trap
Progressively larger self-justifications that lead to harmful, stupid, and immoral outcomes.
self justification
The desire to explain one's actions in a way that preserves or enhances a positive view of the
self.
cognitive dissonance
A state of psychological discomfort that occurs when an individual tries to maintain conflicting
beliefs and behaviors.
Heuristic systematic Model
A model for understanding how an individual can be persuaded, which proposes that there are
two paths to persuasion: a direct, systematic path and an indirect, heuristic path (see elaboration
likelihood model ).
central path
A type of persuasion in which appeals are direct, elaborate, and systematic; requires close
attention and careful evaluation of alternatives by the individual being persuaded.
communication persuasion matrix
A model for understanding persuasion that proposes that there are six steps in the persuasion
process—attention, comprehension, learning, acceptance, retention, and conclusion—which build
on each other due to exposure to the four elements of persuasion—the source, the message, the
recipient, and the context—resulting in attitude change.
peripheral path
A type of persuasion in which appeals are indirect, implicit, and emotion based; requires littleeffort by the individual being persuaded, leading to quick and easy conclusions.
message learning approach
The idea that there are four elements to the persuasion process: the source (who is doing the
persuading), the message (the persuasive information), the recipient (who they are persuading),
and the context
source variables
Characteristics of individuals that make their message more or less persuasive, including theirlevel of credibility, their attractiveness, and their social power.
credibility
How believable or trustworthy a source or person is.
message variables
Characteristics of a message that can make it more or less persuasive, including whether the
listener personally cares about the topic and how the message is presented.
personal importance
Individuals' tendency to put more effort into processing persuasive messages when they think the
issue is important or personally relevant.
framing
The process of changing the way information is presented to make it more persuasive, especially
concerning individuals' tendency to be persuaded more by positively worded messages than
negatively worded messages.
attitude inoculation
The process of building up resistance to attempts at persuasion.
recipient variables
Characteristics of the people receiving a persuasive message that make them more or less likely
to be persuaded, such as their attitude strength, intelligence, personality, self-esteem, and need
for cognition.
context variables
Characteristics concerning how a persuasive message is delivered that can make it more or less
persuasive, including distraction, forewarning, and repetition.
elaboration likelihood model
A model for understanding how an individual can be persuaded that proposes that there are two
paths to persuasion: a direct, explicit, "central" route that requires deliberate, logical thinking and
an indirect, implicit, "peripheral" route that relies on emotional appeals (see heuristic-systematic
model ).
norm of reciprocity
The idea that individuals respond in kind to courtesies and concessions from others.
lowball technique
A persuasion technique where an incentive is offered at the beginning of a deal, such as a low
price, but then is later removed due to the terms of the agreement being changed. Despite the
change, cognitive and emotional commitment to the item from the original deal often leads to
acceptance of the new, less attractive deal
door in the face
A persuasion technique that occurs when compliance is gained by first making a large request,
which is usually refused, and then following it with a smaller request, which is usually accepted
foot in the door
A persuasion technique that occurs when agreeing to a small, initial request makes an individual
more likely to later agree to a much larger request.
social influence
How an individual's thoughts, feelings, and behaviors respond to their social world, including
tendencies to conform to others, follow social rules, and obey authority figures.
social roles
A type of implicit social influence regarding how certain people are supposed to look and behave.
explicit expectations
Clearly and formally stated expectations for social behavior.
compliance
A type of implicit social influence where individuals voluntarily change their behavior to imitate the
behavior of others.
obedience
A type of explicit social influence where individuals behave in a particular way because someone of
higher status ordered them to do so.
social norm/group norms
Rules that indicate how people are expected to behave in particular social situations, which, in
combination with attitudes and perceived control, often predict intended behavior.
herd mentality
The tendency to blindly follow the direction your group is moving toward; when group norms
encourage individuals to conform to those around them, especially when it comes to their beliefs.
social contagion
The spontaneous distribution of ideas, attitudes, and behaviors among larger groups of people.
mass psychogenic illness
A form of social contagion where physical symptoms of an illness appear within a cohesive
conformity
A type of implicit social influence where individuals voluntarily change their behavior to imitate the
behavior of others.
informational social influence
When individuals voluntarily conform to group standards because they are uncertain
about the correct answer or behavior.
auto kinetic effect
The idea that there are two ways that social norms cause conformity
private conformity
Conforming thoughts or behaviors that are kept to oneself and are felt genuinely by the individual
generational influence
A cultural belief or norm that transcends the replacement of people; when individuals
continue to conform even when the originator of the behavior is no longer present.
description norms
What an individual perceives to be the behavior of most people in a specific situation; what most
people do, or what is commonly done.
injunctive norms
What an individual perceives to be the socially acceptable behavior in a specific situation; what is
socially sanctioned, or what society says people are supposed to do.
theory of informational and normative influence
The idea that there are two ways that social norms cause conformity
normative influence: When individuals publicly conform to gain social acceptance and avoid rejection.
public conformity
Conforming thoughts or behaviors shared with others; these actions may not be genuinely
Research Paradigm
A method of or approach for doing research.
quantitative data
Results in numerical form, such as scores on self-report measures or the percentage of people
who act a certain way.
qualitative data
Results in subjective forms such as the content of essays or interviews.
good subject bias
A type of social desirability bias that occurs when participants respond in the way they think the
researcher wants them to respond to support the hypothesis.
Deindividuation
A psychological process that occurs when self-awareness is replaced by a social role or group
identity, resulting in the loss of individuality.
lowball technique
A persuasion technique where an incentive is offered at the beginning of a deal, such as a low
price, but then is later removed due to the terms of the agreement being changed. Despite the change, cognitive and
emotional commitment to the item from the original deal often leads to acceptance of the new, less attractive deal.
group
when two or more individuals interact with one another or are joined together by a common fate.
functional distance
The tendency for people who are in close proximity due to the geographic and architectural
design of an environment to be more likely to develop a cohesive group, such as a friendship or a romantic
relationship.
participant observer
A type of qualitative data collection method where the researcher acts as a participant in a study
while observing the actions of the true participants.
sense of individual identity
How individuals perceive themselves to uniquely fit into a larger group. Such social
comparisons and group role development contribute to individuals' self-concept.
group cohesiveness
The degree to which members of a group feel connected to one another.
effort justification/ initiation effect
The tendency for individuals to convince themselves that a group they belong to is wonderful if
they have gone through embarrassing, difficult, or expensive efforts to gain membership in the group.
escalation trap/ sunken cost fallacy
When individuals increase their commitment to a failing situation to justify previous investments of
time, effort, or resources.
hazing
Whenever members of a group establish arbitrary rituals for new members that may cause physical or
emotional harm, which can be a type of escalation trap for aspiring members
maltreatment effects
When hazing elicits social dependency that promotes allegiance to the group.
Stockholm syndrome
When hostages develop affection for their captors.
rejection sensitivity
The fear of social rejection and ostracism.
optimal distinctiveness theory
The idea that individuals can simultaneously achieve the advantages of being seen
as a unique and important individual and of being in a group by being an identifiable member of a small and elite
group.
social facilitation
When individuals exhibit improved effort and individual performance in the presence of others.
comparative social psychology
: Species-level comparisons of social behavior usually used to determine the
uniqueness of human behavior.
evaluation apprehension hypothesis
The idea that individuals' anxiety about being judged by others is what causes
physiological arousal and consequential changes in behavior, accounting for the tendency to improve on simple
tasks in the presence of others, but flounder on difficult or new tasks.
mere presence hypothesis
The idea that being in the presence of others, even if they aren't watching, will increase
an individual's physiological arousal, and this arousal will help performance on easy tasks and hinder performance on
difficult tasks.
free riders
People who gain more benefits from the group than they contribute to the group; social loafers or
"slackers."
social loafing
When people working in a group reduce their individual level of effort.
conscientiousness
a personality trait that includes striving for achievement, attention to detail, and a sense of
responsibility; people high in this trait are also less likely to be social loafers.
agreeableness
A personality trait that includes the willingness to be flexible, to cooperate, and to try to please other
people; people high in this trait are also less likely to be social loafers.
Protestant work ethic
A set of personality traits that includes valuing discipline, honoring commitments, and doing a
good job in any setting; people high in this trait are also less likely to be social loafers.
process loss
The reduction of effort—and thus productivity—in group settings that comes from a lack of motivation,
often due to social loafing.
coordination loss
When a lack of cooperation and communication weakens a group's effectiveness, leading to a
loss of productivity.
diffusion of responsibility
When an individual feels less responsible for an outcome due to the presence of others.
contingency theory of leadership
The idea that there is no one best leadership style; different types of people,
environments, and situations call for different kinds of leaders.
task leader
: A type of leader who focuses on completing assignments, achieving goals, and meeting deadlines.
social leader
A type of leader who focuses on the people involved and invests time in building teamwork, facilitating
interactions, and providing support.
transactional leader
A type of leader who uses rewards and punishments to motivate group members; these leaders
help to maintain the status quo.
transformational leader
A type of leader who uses inspiration and group cohesiveness to motivate group members;
these leaders are useful for challenging established rules or procedures.