KEYBOARDING

What is email?

A widely used electronic messaging method, replacing traditional mail.

What does RFC 680 relate to?

It is the convention for fields within emails, such as 'To', 'From', 'CC', 'BCC', which began in 1975.

What does .com stand for?

Company (common top-level domain)

.edu

Educational institution (common top-level domain)

.gov

Government institution (common top-level domain)

.org

Organization (common top-level domain)

.net

Network (common top-level domain)

.mil

Military (common top-level domain)

How do you create a Gmail signature on the web?

Open Gmail, click 'Settings', go to 'Signature', click 'Create New', name it, add content, set as default, and save changes.

What is the purpose of CC in emails?

To send a copy of the email to additional recipients while allowing all recipients to see who else is CC'd.

When should you use BCC in emails?

When sending to a large group without revealing their email addresses to protect privacy.

What is the first step to schedule an email on Gmail?

Compose an email and click the down arrow next to the 'Send' button.

What is mail merge?

A process to send personalized bulk emails by importing data from a spreadsheet into a document.

What should you do after inserting merge fields in a mail merge?

Preview the results.

How can you ensure mail merge fields match your data?

Ensure the mail merge fields match the column headers in the Excel spreadsheet.

What is a useful tip for preparing a data source in mail merge?

Use the Text Import Wizard for .txt or .csv files in Excel.