Strategy and Competitive Analysis Lecture Review

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Vocabulary flashcards covering key strategic management concepts, frameworks, and examples referenced in the lecture.

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32 Terms

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Strategy

A company’s choice about where to play and how to win in the market.

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Standardization Strategy

Offering the same product or service across all markets to achieve global consistency and efficiency.

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Localization Strategy

Adapting products or services to meet specific local customer preferences and conditions.

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Taobao vs. eBay (China, 2003-2005)

Case where Taobao won by localizing for Chinese consumers while eBay stuck to a standardized model.

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“Quarter-inch Drill” Quote

People don’t buy a quarter-inch drill; they buy a quarter-inch hole—focus on the customer need, not the product feature.

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Mission Statement

Declares a firm’s current purpose and the customer need it fulfills.

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Vision Statement

Describes what the firm aspires to become in the future.

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Entry Barrier

Obstacle that makes it difficult for new firms to enter an industry (e.g., high capital needs, regulation).

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Threat of New Entrants

The likelihood that potential competitors can easily enter an industry; high when entry barriers are low.

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Product Differentiation

Creating unique product attributes valued by customers to stand out from rivals.

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Cost Leadership

Achieving the lowest cost of production or delivery in the industry to compete primarily on price.

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Five Forces Model

Framework that analyzes industry competitiveness: rivalry, new entrants, substitutes, supplier power, buyer power.

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Industry Rivalry

The intensity of competition among current competitors in the market.

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Supplier Power

The ability of suppliers to influence the price or terms of supply.

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Buyer Power

The ability of customers to influence the price or terms of purchase.

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Substitute Products

Alternative goods or services that satisfy the same customer need and can cap industry profitability.

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VRIO Framework

Tool to assess resources: Valuable, Rare, Inimitable, Organized to capture value.

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Valuable (VRIO)

A resource that helps exploit opportunities or neutralize threats.

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Rare (VRIO)

A resource not widely possessed by competitors.

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Inimitable (VRIO)

A resource difficult or costly for competitors to copy.

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Organization (VRIO)

The firm’s ability to deploy resources effectively to gain advantage.

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PEST Analysis

Macro-environmental scan of Political, Economic, Social, and Technological factors.

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Political Factors (PEST)

Government actions—laws, taxes, trade policies—that affect business.

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Economic Factors (PEST)

Macroeconomic conditions such as growth, inflation, and exchange rates.

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Social Factors (PEST)

Cultural trends, demographics, and consumer attitudes that influence demand.

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Technological Factors (PEST)

Innovations and technological changes shaping products and processes.

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Vertical Integration

A firm’s expansion into different stages of its value chain.

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Backward Integration

Moving upstream to control or acquire suppliers.

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Forward Integration

Moving downstream to control distribution channels or customers.

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Intangible Capabilities

Non-physical assets like brand reputation, customer relationships, or know-how.

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Hard-to-Copy Capabilities

Unique competencies competitors find difficult to replicate, yielding sustainable advantage.

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Escrow Service (E-commerce)

Third-party payment mechanism that holds buyer funds until goods are received, increasing trust online.