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Vocabulary flashcards covering key strategic management concepts, frameworks, and examples referenced in the lecture.
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Strategy
A company’s choice about where to play and how to win in the market.
Standardization Strategy
Offering the same product or service across all markets to achieve global consistency and efficiency.
Localization Strategy
Adapting products or services to meet specific local customer preferences and conditions.
Taobao vs. eBay (China, 2003-2005)
Case where Taobao won by localizing for Chinese consumers while eBay stuck to a standardized model.
“Quarter-inch Drill” Quote
People don’t buy a quarter-inch drill; they buy a quarter-inch hole—focus on the customer need, not the product feature.
Mission Statement
Declares a firm’s current purpose and the customer need it fulfills.
Vision Statement
Describes what the firm aspires to become in the future.
Entry Barrier
Obstacle that makes it difficult for new firms to enter an industry (e.g., high capital needs, regulation).
Threat of New Entrants
The likelihood that potential competitors can easily enter an industry; high when entry barriers are low.
Product Differentiation
Creating unique product attributes valued by customers to stand out from rivals.
Cost Leadership
Achieving the lowest cost of production or delivery in the industry to compete primarily on price.
Five Forces Model
Framework that analyzes industry competitiveness: rivalry, new entrants, substitutes, supplier power, buyer power.
Industry Rivalry
The intensity of competition among current competitors in the market.
Supplier Power
The ability of suppliers to influence the price or terms of supply.
Buyer Power
The ability of customers to influence the price or terms of purchase.
Substitute Products
Alternative goods or services that satisfy the same customer need and can cap industry profitability.
VRIO Framework
Tool to assess resources: Valuable, Rare, Inimitable, Organized to capture value.
Valuable (VRIO)
A resource that helps exploit opportunities or neutralize threats.
Rare (VRIO)
A resource not widely possessed by competitors.
Inimitable (VRIO)
A resource difficult or costly for competitors to copy.
Organization (VRIO)
The firm’s ability to deploy resources effectively to gain advantage.
PEST Analysis
Macro-environmental scan of Political, Economic, Social, and Technological factors.
Political Factors (PEST)
Government actions—laws, taxes, trade policies—that affect business.
Economic Factors (PEST)
Macroeconomic conditions such as growth, inflation, and exchange rates.
Social Factors (PEST)
Cultural trends, demographics, and consumer attitudes that influence demand.
Technological Factors (PEST)
Innovations and technological changes shaping products and processes.
Vertical Integration
A firm’s expansion into different stages of its value chain.
Backward Integration
Moving upstream to control or acquire suppliers.
Forward Integration
Moving downstream to control distribution channels or customers.
Intangible Capabilities
Non-physical assets like brand reputation, customer relationships, or know-how.
Hard-to-Copy Capabilities
Unique competencies competitors find difficult to replicate, yielding sustainable advantage.
Escrow Service (E-commerce)
Third-party payment mechanism that holds buyer funds until goods are received, increasing trust online.