CBA 350 - Chapter 17 Notes and Quiz- Employment Communications

CBA 350 - JSU - Chapter 17 Notes and Quiz - Employment Communications

informational interviews

In an informational interview, you speak with a successful and accomplished professional to seek out career advice. It is an excellent opportunity to learn about career choices and career paths. Aim to conduct three to five informational interviews in the next few months.

career fairs

Even if you’re not looking for opportunities for another year or two, go to career fairs to get accustomed to the way people interact and socialize. These events help you learn to hold short, substantive conversations about your career. Make sure to attend at least one career fair this semester.

campus speeches

Be on the lookout for speeches by accomplished professionals and other professional development events. Not only can you learn a lot, but you’ll often meet interesting people from inside and outside your school. You never know how showing interest in the speakers, trainers, and attendees at these events can lead to continued professional interactions over the years. Aim to attend at least two of these campus events this semester.

student clubs

By joining clubs, especially those in functional areas (data analytics club, developers club), you can learn skills that will make you marketable. The networking aspects of joining clubs, however, is often even more important for your career. Many club members enjoy friendships and professional relationships that endure for years and decades. Join one club this semester.

volunteering opportunities

When you volunteer in community organizations, you place yourself within a whole new network of people. In nonprofit organizations, you often meet many generous people. You shouldn’t specifically view these efforts as sources of new professional opportunities, but you’ll be surprised how often professional opportunities arise. Over the next few months, find at least one significant volunteering experience.

Abilities are skills and knowledge that you can apply to accomplish work tasks, such as spreadsheets and database skills.

You’ve decided you want to highlight your spreadsheet and database skills. Are these better categorized as abilities or attributes?

Abilities

Attributes

Answered calls.

Which of the following phrases is the weakest for a resume?

Analyzed social media campaigns.

Answered calls.

Greeted clients and scheduled appointments.

Took inventory of all items sold in the store.

“Identified a problem with the software.”

If Rosa wants to include a statement on her résumé that emphasizes her accomplishments using an action verb, she should have a line that says

“Attended meetings.”

“Answered phone calls.”

“Identified a problem with the software.”

"Responsible for team-building activities."

“Entered data in an online system.”

an informational interview

During her senior year of college, Bianca set up meetings with three different professionals who worked in marketing. During these meetings, she learned about their daily activities and received advice about starting her own career. Bianca is using ________ to gain career advice.

• LinkedIn

• a job fair

• a situational interview

• networking

• an informational interview

unsolicited

Marta would like to work at a local company. While they currently do not have an open position that matches her qualifications, she decides to submit her résumé along with a cover letter than indicates how she can add value to the company. Marta is submitting a(n) ________ cover letter.

Multiple Choice

• informal

• unconventional

• combination

• unsolicited

• unformatted

saying “I” instead of “we” when talking about accomplishments at work

What is an effective way of responding to questions during an interview?

Multiple Choice

• saying “I” instead of “we” when talking about accomplishments at work

• providing long, detailed answers for each question

• taking credit for what your team accomplished at work

• ignoring questions pertaining to weaknesses

• downplaying your abilities and your success stories

listing her key skills from school, community, and volunteer activities

Olivia just completed a graduate program and does not have any job experience. She is looking for a job now, so which format would be most ideal for her résumé?

Multiple Choice

• listing her key skills from school, community, and volunteer activities

• listing her course work in chronological order with the grades she earned

• listing her keys skills as demonstrated in her course work

• adding statements from personal references describing her key skills

• describing the ideal job she would like to have and how she would be a good fit for that position

James has vague and inflated beliefs about his abilities.

In his résumé, James describes himself as a “360-degree thinker.” This will likely indicate to the prospective employer that

Multiple Choice

• James has vague and inflated beliefs about his abilities.

• James lacks self-confidence.

• James needs to interview right away.

• James seems like an overly qualified candidate.

• James can only communicate specific accomplishments and not overall traits.

work and education over time.

Gail is creating a chronological résumé, she should group her information based on

Multiple Choice

• work and education over time.

• educational degrees.

• key skills.

• life experience.

• personal references.

the position being applied for

What should an applicant include in a cover letter when applying for a job?

Multiple Choice

• areas that could use improvement

• hobbies and recreational activities

• personal details such as age and marital status

• clichés describing previous job performance

• the position being applied for

The résumé that lists jobs contains conflicting dates.

Which applicant’s résumé is most likely to cause problems with hiring managers?

Multiple Choice

• The résumé that lists general subjects rather than specific classes like ECON 302.

• The résumé that doesn’t include an objective statement.

• The résumé that lists jobs contains conflicting dates.

• The résumé that includes an internship under work experience.

• The résumé that includes only three references and their contact information.

abilities

Once you have written down your career goals, you should then identify your ________, which are your skills and knowledge that can be applied to work.

Multiple Choice

• abilities

• competence

• attributes

• interests

• credibility