Intro to MLT quiz 1 review

Early equipment used for bloodletting included all of the following except the:

fleam

Hemostat

lancet

leech

Hemostat

A factor that contributes to the phlebotomist’s professional image is:

age

attitude

heritage

religion

attitude

The initials for the title granted after successful completion of the ACA, AMT, ASCP, NCCT, and NHA phlebotomy examination are, in that order:

CPT, RPT, PBT, NCPT, CPT

NCPT, AMT, PBT, RPT, CLT

PBT, CLT, AMT, NCA, MLA

CPT, RPT, PBT, NCPT, CPT

The principles of right and wrong conduct as they apply to professional problems are called:

Ethics

Kinesics

proxemics

rules

ethics

The law that established national standards for electronic exchange of protected health information is:

CLIA

HIPAA

OSHA

PHS

HIPAA

Which of the following is sometimes used as an aid in microsurgery procedures?

Bloodletting

cupping

leeches

venesection

Leeches

Which of the following is an example of proxemics?

Eye contact

facial expressions

personal hygiene

zone of comfort

zone of comfort

Which of the following is proper telephone technique?

Being mindful of the tone of your voice when answering the phone.

Not identifying yourself to the caller in case there is a problem later.

Listening carefully, but not writing down to save time.

Waiting for the phone to ring three times to appear less anxious.

Being mindful of the tone of your voice when answering the phone.

An example of an institution that provides nonambulatory services is a

clinic

hospital

day surgery

doctors office

hospital

State and federally funded insurance is called:

ACO

HMO

Medicaid

Medicare

Medicaid

The document provided by the american hospital association that explains patients rights is:

HIPAA PHI provisions

Human rights program

medical assistance brochure

the patient care partnership

the patient care partnership

The specialty that involves treating disorders of old age is called

cardiology

gerontology

pathology

psychiatry

gerontology

The microbiology department in the laboratory performs

compatibility testing

culture and sensitivity testing

electrolyte monitoring

culture and sensitivity tetsing

The abbreviation for the routine hematology test that includes hemoglobin, hematocrit, a red blood cell count, and a white blood cell count is

CBC

CDC

CPK

CRP

CBC

Which behavior shows active listening?

Interrupting the patient

looking down at your feet

mirroring facial expressions

watching a patient’s monitor

mirroring facial expressions

Which of the following describes empathy?

Avoiding listening to patient concerns to reduce burnout

Being aware of the patient’s personal space and body language

personally being sensitive to patients’ needs and wanting to help

trying to understand patients’ experiences from their perspective

Trying to understand patients’ experiences from their perspective

The abbreviation for the coding system used by physicians for billing purposes is:

CPT

ICD

DRGs

PPS

CPT

Which of the following is granted to an individual who has completed and passed a phlebotomy program?

College associates degree

certificate of completion

national certification

state license to practice

certificate of completion

According to WHO guidelines, HCWs are prohibited from wearing

artificial nails

closed-toe shoes

concealer makeup

patterned scrubs

artificial nails

The gender identity of cisgender individuals

can be described as having no gender

corresponds to their biological gender

does not match their sex at birth

is neither male no female gender

corresponds to their biological gender

Balance

Homeostasis

Clotting

Hemostasis

Another word for phlebotomy

Venesection

Production of too many cells

polycythemia

Venipuncture happens where?

Vein

Capillary punctures happen where?

Finger

Study of nonverbal communication

Kinesics

Use of space

Proxemics

Hospitals, assisted living

Inpatient

Clinics, walk ins, urgent care

Outpatient

Elements of effective healthcare communication

Empathy, control, respect and confirmation, trust

Blood and blood-forming tissues

Hematology

ability of blood to form and dissolve clots

Coagulation

Lab tests

Chemistry

Serum and autoimmune reactions

serotology/immunology

urine tests

urinalysis

microorganisms in bodily fluids and tissue

microbiology

blood for transfusion

blood bank/immunohematology

microscopic structure of tissues

histology

structure of cells

cytology

chromosomal deficiencies and genetic disease

cytogenetics

Allows regulation of all sites performing lab testing in US. Mandates that all labs use same standards.

CLIA

Main goal is to improve healthcare for the public by giving highest quality healthcare and proving safety for patients.

Joint Commission

accredits medical labs and tests lab accuracy

CAP

ensures accuracy, reliability, and timelines of patient test results in the US. Establishes quality standards for lab testing

CLIA

develops international, consensus-based standards and guidelines for medical labs.

CLSI

evaluates and accredits educational programs in clinical lab sciences to ensure they meet high national quality standards.

NAACLS

What are the three quality system essentials?

preanalytical, analytical, postanalytical

Stage of QSEs with test requests, patients identified

Preanalytical

Stage of QSEs with tests being ran

Analytical

Stage of QSEs with reporting out test results, test interpretation, and storing specimens

postanalytical

scaring someone, threatening them

assault

going through with a threat and hands on hitting

battery

Rule of evidence in a case of negligence

Res ipsa loquitur

employer is responsible for employee

Respondeat superior