Chapter 10 Patient interactions
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8 Terms
What is Marlows Hierarchy of Human Needs?
Self Actualization, Aesthetics, Need to know & understand, Esteem, Belonging & love, Safety and Physicology.
What is Patient Dignity ?
Always address them by the name.
What you need to know about Patient Interaction ?
To vertify right patient its first name, last name and date of birth.Also if a patient says stop you stop dont matter how far into test.
For Patient Classification
Impatient which stay overnight 24 hrs and outpatient which comes, gets attended and then leaves.
Communication Essentials ?
Written, Oral and Electronic.
Scope of practice ?
we x-rays tech are not allowed to diagnose. We can start Ivs but we cant prescribe or give medication.
What we need to know about Verbal communications
spoken words,written words, voice intonation, slang and jargon, organization of sentences and humor. Patients pick up on everything and we need to hbe careful with Humor.