DP1 Operations management & business objectives

Efficiency

How well a business uses resources in achieving these objectives (time, raw materials, labour, machinery)

Effectiveness

The degree to which a business has accomplished its stated objectives.

Productivity

A measure of the amount of output compared to the amount of inputs going into production

Business competitiveness

The ability of a business to sell products in a market

Operations management

Management of resources and functions within a business to achieve efficient output or finished good or services in a way that adds value to customers and creates a profit margin for the business

Operations manager responsibilities

Requires consultation & decision-making w/ other areas of management to ensure that business planning is consistent.

Op manager tasks:

1. Strategic decision-making

2. Overseeing operation as they occur

1. Strategic decision-making

Planning & design of the operations system

• (e.g. location, HR, product design & development)

2. Overseeing operation as they occur

Establishment of plans, processes & methods of production control, making day-to-day decisions

• (e.g. work rosters, production schedules, maintenance)