Basics of Human Resource Management – Management Functions & Mintzberg’s Roles

Vocabulary flashcards covering core management functions, HRM staffing elements, and Mintzberg’s interpersonal managerial roles.

Management

The process of efficiently achieving organizational objectives with and through people.

Planning (Management Function)

Setting organizational goals, establishing strategy, and developing plans to coordinate activities.

Organizing (Management Function)

Determining what jobs are to be done, by whom, where decisions are made, and how to group employees.

Leading (Management Function)

Motivating employees, directing others, choosing effective communication channels, and resolving conflicts.

Controlling (Management Function)

Monitoring activities to ensure they are accomplished as planned and correcting significant deviations.

Staffing (HRM Function)

Procuring and placing people through strategic HR planning, recruiting, and selection.

Henry Mintzberg

MIT researcher who identified ten interrelated managerial roles through a study of executives in the late 1960s.

Management Roles

Ten different, highly interrelated sets of behaviors managers perform, as classified by Mintzberg.

Interpersonal Roles

Managerial roles involving interactions with others; include figurehead, leader, and liaison.

Figurehead Role

Symbolic head who performs routine duties of a legal or social nature.

Leader Role

Managerial role responsible for the motivation and direction of employees.

Liaison Role

Maintains a network of outside contacts who provide information and favors.