Communicating

Communication

Is any means of exchanging information or feelings between two or more individuals .

Basic component of human relationship

1. Sender

2. Message

3. Receiver

4. Response

Four communication process;

Sender

An individual or group wishing to communicate a message to another.

Sender

Can be considered as the “source-encoder”

Encoding

Involves the selection of a specific signs or symbols

Message

What is actually said or written, body language is accompanied.

Electronic Communication

Another form of communication has evolved with technology

Receiver

The listener, who must listen, observe and attend

Decode

Means to translate the message sent via the receiver’s knowledge and experiences to sort out the meaning of the message

Response

Is the feedback

Verbal Communication

Uses spoken or written word

Nonverbal Communication

Uses gestures, facial expression, and touch

Pace and intonation

The manner of speech, as in the rate of rhythm and tone will modify the feeling and impact of a message

Simplicity

Includes the use of commonly understood words, brevity, and completeness

Clarity

Is saying precisely what is meant

Brevity

Is using the fewest words necessary

Timing and relevance

No matter how clearly or simply words are stated or written The time needs to be appropriate to ensure that the words are heard

Adaptability

The nurse needs to alter spoken messages in accordance with behavioral cues from the client. This adjustment is referred to as?

Credibility

Means worthiness of belief, trustworthiness, and reliability. This may be the most important criterion for effective communication.

Humor

Can be positive and powerful tool in the nurse client relationship, but it must be used with care. This helps clients adjust the difficult and painful situation. The physical act of laughter can be an emotional and physical release, reducing tension by providing a respective and promoting a sense of well-being.

Nonverbal communication

Sometimes called body language includes gestures, body movements use of touch and physical appearance, including adornment

Email

Is the most common form of electronic communication

Personal distance

Is less overwhelming than intimate distance