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AOE 1 , 2 and 3
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Small Business
business’s typically sourced from personal asserts 0-19 employees
sole trader or partnership
Medium business
multiple venues board of management 20-199
private listed, Pty LTD, partnership
Large business
200 plus employees multiple venues with plenty of shareholders, private listed, Pty LTD, partnership
Private sector
all for-profit businesses not owned or operated by the government
public sector
an organization operated by the government to provide public services and goods, not for profit
Business objective
a desired goal or outcome that a business wants in set period of time
Business vision
an aspiration that a business would like to achieve in the future, used as a guide for business actions
Mission statement
a description about the business and its purpose, and how it will operate
Examples of business objectives
make a profit
increase market share
fulfil a market need
fulfil a social need
meet shareholder expectations
For profit business
business with sole purpose of making money.
Profit is given back into the business to expand and can be distributed to shareholders and for personal use
Non profit business
goal to provide a need or service to community that does that exist to make a profit.
All profits are put into the business to expand and continue functioning
Sole trader business
A business that is owned by one person
Unincorporated business
Pos- in charge of everything
Neg- lack of funding
Incorporated business
a company that has been legally registered and recognized as a separate legal entity
Limited liability
Unincorporated business
a business structure where the business and its owner(s) are not legally separate entities
limited liability
business where owners personal asserts are protected
reduces personal risk exposure different legal entity
financial reports must be published
Unlimited liability
a business owner is personally responsible for all debts and obligations of their business, same legal entity
easier to set up less costs associated
harder to access funds investor hesitance
Partnership
operated by 2-20 owners
No separate legal entity and unlimited liability
Pos- more perspective for decision making
Neg- profits are split
Companies
a separate legal entity from its owners
Privately listed company
Separate legal entity
a company that is not publicly traded on a stock exchange
Publicly listed company
Separate legal entity
a corporation whose shares are traded on a stock exchange or regulated market, making it accessible for public investment
Primary Industry
an industry that produces energy or basic materials
Secondary Industry
an industry that transforms raw materials into finished goods
tertiary industry
provides services to consumers
Stakeholder
people or groups that interact in some way with the business due to vested interest in the business’s actions
Shareholder
Internal stakeholder
Those that have a direct relationship with the business. They exist within the business.
External Stakeholder
Those that have a direct relationship with the business. They exist within the business., not within
Stakeholder conflicts
conflicts arise when different groups have conflicting goals and interests
Cooperate social reasonability
the actions that a business has that is above and beyond their legal requirement
Triple bottom line
a measurement of a business’s economical ,environmental and social performance
How does CSR impact triple bottom line
CSR and triple bottom line are directly proportional to the performances of a business. A business that fulfils their CSR by doing deeds above and beyond their legal requirement will result in them performing will on their triple bottom line as they are fulfilling needs that are social and environmental not just for economical purposes
management
the art of how things in a business are being done
Communication (Comdac)
– What type of communication is used? Top-down, two-way.
Orientation (cOmdac)
Is this style task procedure oriented or people-oriented?
Motivation (coMdac)
Does the manager tap into employee extrinsic or intrinsic motivation?
Decision Making (comDac)
Centralised or decentralised? How are employees involved?
Authority(comdAc)
Does management delegate any important tasks to employees, or do they maintain total authority?
Control (comdaC)
Does the manager like to constantly monitor and micromanage employees?
Autocratic Leadership
a style when the manager will always tell the people below them what to do
Persuasive Leadership
a style when the manager will try to sell their decision of what to do
Consultative management
a styler when the manager will consult with staff members because making a decision
Participative management
a style when a manager will unite with all members before making a decison