Employability Skills Vocab

Key terms

Professionalism

The conduct or attitude that is required to be the best employee that you can be;the act of contributing positively to an organization

Personal Hygiene

Care of the body including bathing, hair and nail care, shaving, and hygiene

Soft skills

Personal characteristics that enable a person to have pleasant, effective interactions with others.

Patience

A skill that will help you interact calmly with coworkers and patients

Tact

the ability to avoid giving offense through your words and actions

Enthusiasm

an excited and positive attitude that you can bring to your work

Flexibility

the ability to change or adjust your attitude and behavior to meet particular needs

Compassion

deep awareness and concern for the suffering of others coupled with the desire to relieve this suffering

Empathy

the act of identifying with and understanding another person’s feelings or situation

Teamwork

cooperative effort by the members of a group to achieve a common goal

Leadership

Ability to lead, guide, and direct others

Leader

an individual who leads or guides others, or who is in charge or in command of others.

Democratic leader

encourages participation of all individuals in directions that have to be made or problems that have to be solved; listens to opinions of others and makes decisions based on what is best for the group as a whole

Laissez-faire leader

more of an informal type of leader; believes that noninterference in

the affairs of others; strives for minimal rules and regulations and allows individuals in a group to function in an independent manner with little or no direction; “HANDS-OFF” policy and doesn’t make decisions until they are made to

Autocratic leader

“dictator” maintains total rule, makes all of the decisions and has difficulty delegating or sharing duties; seldom asks for the opinions of others, emphasizes discipline, and expects others to follow directions at all times.

Conflict Resolution

the process of alleviating or eliminating sources of discord or tension between individuals

Competence

the ability to do your job well

Multitasking

performing several jobs at once

Prioritizing

the act of making decisions about the best order in which to perform multiple tasks so the most important tasks are completed first

Punctuality

the ability to be on time for work, appointments, and any other commitments

Career Portfolio

an accumulation of documents and work related to a person’s career planning and preparation

Letter of introduction

a letter written by you to illustrate your personality, passions, and

goals for your career

Resume

a document that summarizes your education. Work experiences, and other qualifications for employment; can be printed or submitted electronically

Cover letter

a letter that accompanies a résumé to provide additional information about the applicant's skills and experience; usually focuses on the applicant’s qualifications for a particular job

Professionalism

is the conduct or attitude that is required to be the best employee that you can be; the act of contributing positively to an organization. This includes:

○ Good health

○ Professional appearance

○ Personal Characteristics

6 factors of Good Health

Deit

Rest

Exercise

Good Posture

Avoid use of alcohol and drugs

Preventative screenings

7 seconds

people have already formed an opinion about you based on appearance alone