Organizational Culture Flashcards

Flashcards on Organizational Culture, covering topics such as the Hawthorne experiments, cultural mismatches in mergers, the Competing Values Framework, and Followership Styles.

What did the Hawthorne experiments reveal about workplace productivity?

The Hawthorne experiments showed that social factors and group dynamics significantly influence workplace productivity.

How did Deal and Kennedy define 'culture'?

Deal and Kennedy defined culture as "the way we do things around here."

What is a key takeaway regarding a company's stated values?

Espoused values are not always held by all employees within a firm.

How are beliefs and behavior related?

Beliefs affect our behavior.

What are the beliefs associated with Scientific Management?

Work is essentially unpleasant to most people, and what workers do is less important than what they earn.

What behaviors are associated with Scientific Management norms?

The manager's task is to supervise and control; break tasks into simple, repetitive components.

What are the beliefs associated with the Human Relations School of Management?

People want to feel useful and important, and they desire to belong and be recognized as individuals.

What behaviors are associated with the Human Relations School of Management norms?

The manager's task is to pay attention and give feedback to staff.

What is an example of a company that uses a permissionless organization?

Salesforce

What is an example of a merger with cultural mismatches?

Amazon and Whole Foods.

What was the cultural challenge in the Amazon and Whole Foods merger?

Amazon's efficiency-focused culture clashed with Whole Foods' people-focused approach.

What is another example of a merger with cultural mismatches?

Hewlett-Packard and Compaq.

What is the most prevalent issue in mergers and acquisitions?

Organizational cultural differences.

What is important to do to mitigate cultural issues?

Undertake culture due diligence.

What does the Competing Values Framework recognize?

Different departments may require different values and norms.

What are the four types of culture in the Competing Values Framework?

Clan, Adhocracy, Market, and Hierarchy.

What is an example of a Clan culture?

Zappos

What is an example of a Adhocracy culture?

Google

What is an example of a Market culture?

Amazon

What does the radar chart depict?

The cultural distance between the current and preferred cultural profiles.

What are Kelley's Followership Styles?

Effective, Conformist, Alienated, and Pragmatic Survivor.

What are the characteristics of the Effective Followership Style?

Independent, critical thinking and an active approach.

What are the characteristics of the Conformist Followership Style?

Dependent, uncritical thinking and a passive approach.

What does the link between culture and leadership style show?

Culture is not widely understood.