Healthcare Administration Q/A

What is healthcare administration?

Healthcare administration involves managing the day-to-day operations of healthcare settings, including hospitals, public health systems, and healthcare networks.

Why is healthcare administration important?

It ensures effective functioning, service delivery, and coordination among healthcare entities while emphasizing leadership and management skills.

What are the key aspects healthcare administrators must navigate?

1. Complex healthcare systems 2. Coordination between hospitals, nursing homes, pharmacies, and insurance providers 3. Regulatory compliance and financial oversight 4. Communication across healthcare entities

What are the primary responsibilities of healthcare administrators?

1. Planning and supervising medical services 2. Monitoring financial aspects like budgeting and insurance claims 3. Updating and maintaining patient health records 4. Facilitating communication between healthcare entities

What are common medical documents used in healthcare administration?

1. Patient Registration Form 2. Patient Medical History 3. Physical Examination Forms 4. Laboratory Results 5. Diagnosis and Treatment Plans 6. Operative Reports

What are effective scheduling techniques to manage patient appointments?

1. Implementing fees for late or missed appointments 2. Tracking cancellations 3. Sending appointment reminders 4. Establishing buffer times between appointments

What are the steps involved in registering a patient?

1. Collecting demographic information 2. Obtaining the health insurance card 3. Recording emergency contact information 4. Noting primary care provider details 5. Listing current medications 6. Documenting secondary insurance information

What key elements are included in a patient chart?

1. Demographic information 2. Vital signs 3. Diagnoses 4. Surgeries 5. Medications 6. Treatment plans 7. Allergies 8. Lab results and consent forms

What is PIPEDA and why is it important in healthcare?

PIPEDA (Personal Information Protection and Electronic Documents Act) safeguards medical records by enforcing principles like consent, accuracy, and accountability to protect patient privacy.

What are the key steps in handling medical emergencies in a healthcare office?

1. Identifying safety hazards 2. Calling emergency services (911) 3. Providing first aid until professional help arrives

What are two essential aspects of maintaining cleanliness in a healthcare setting?

1. Keeping medical spaces spotless and hygienic 2. Proper disposal of waste, including sharps and biohazard materials

What are the two types of asepsis techniques in healthcare?

1. Medical asepsis – Includes handwashing and protective barriers 2. Surgical asepsis – Involves creating a sterile environment during invasive procedures

What types of Personal Protective Equipment (PPE) are commonly used in healthcare?

1. Gloves 2. Gowns 3. Masks

What are the four main ethical principles in healthcare?

1. Autonomy – Respecting patients’ rights to make decisions 2. Beneficence – Acting in the patient’s best interest 3. Non-maleficence – Avoiding harm to patients 4. Justice – Ensuring fair treatment for all patients

What are the three main components of medical terms?

1. Prefix – Modifies the root meaning 2. Root – Forms the base of the term 3. Suffix – Further modifies the meaning

What do the following abbreviations stand for? ICU, Dx, Dr

- ICU – Intensive Care Unit Dx – Diagnosis Dr – Doctor

What are key financial procedures involved in healthcare administration?

1. Payment on Account – Debiting accounts receivable and crediting revenue 2. Billing Procedures – Submitting claims for insurance coverage 3. Accounts Payable – Managing invoices for purchased assets 4. Bank Reconciliation – Aligning bank statements with balance sheets 5. Petty Cash Fund Management – Tracking small expenditures and reimbursements.