PDL 2 Midterm Exam

What are the three essential elements of leadership?

Influence

Measurable results

Interaction

Define leadership.

The ability to influence a group toward achievement of a goal and envision and enact change.

Define management.

The use of formal authority to obtain compliance and implement organizational change.

Leadership is more ________, while management is more ________.

Leadership = empowering/motivating

Management = controlling

Which leadership theory states leaders are born, not made?

Trait theory

Which theory says leadership depends on the situation?

Contingency theory

What is transactional leadership?

Leadership based on rewards for accomplishing desired goals

What is transformational leadership?

Leadership that inspires others through a shared vision and motivates them to exceed expectations

Which leadership style usually results in high productivity and engagement?

Transformational leadership

What question does behavioral theory ask?

What does a good leader do?

What are the three behavioral leadership styles?

Autocratic

Democratic

Laissez-faire

What characterizes the organic leadership model?

Shared leadership

Self-organizing teams

Growth

Minimal hierarchy

List three benefits of leadership for PT students

Better prioritization

Improved clinical reasoning

Development of management skills

List three benefits of leadership for clinicians.

Improved patient outcomes

Professional recognition

Reduced burnout

Give three reasons leadership is important in healthcare.

Advances the profession

Improves clinical skills

Promotes personal and organizational success

What are the 3 key elements of leadership in PT?

Influence, measurable results, interaction.

What is the PT manager-leader responsible for?

Guiding teams, improving outcomes, aligning care with organizational goals.

What is a major leadership function in healthcare?

Supporting quality improvement and teamwork.

What are the 5 major responsibilities of a PT manager?

Operations, finance, HR, compliance, organizational development.

What is the profit formula?

Profit = Revenue − Expenses

What is A/R?

Money owed to the business.

What is A/P?

Money the business owes.

What law governs wages and overtime?

Fair Labor Standards Act (FLSA)

What is a healthcare team?

Interdependent group working toward shared patient goals.

What are the stages of team development?

Forming, Storming, Norming, Performing.

Biggest barrier to teamwork?

Hierarchy and professional silos.

Why is teamwork important?

↓ Preventable patient harm

↑ Communication quality

↓ Coordination failures/neglect

↑ Safety and clinical outcomes

↑ Efficiency of care delivery

What are the 6 core HR functions?

Talent planning, recruitment, learning & development, leadership/strategy, compensation/performance, compliance.

What is talent planning?

Determining workforce needs and job requirements.

What is retention strategy?

Methods to keep employees (recognition, work-life balance).

What is performance management?

Ongoing feedback and evaluation of employees.

What does compliance in HR include?

OSHA, HIPAA, FLSA, licensing, state/federal laws

What 4 elements are needed for malpractice?

Duty, breach, causation, damages.

What is fraud in healthcare?

Intentional misrepresentation for payment.

Example of abuse in PT practice.

Improper billing without intent

What is HIPAA?

Protects patient privacy and health information.

What is the purpose of risk management?

Prevent harm and reduce liability through safe practice and documentation.