Chapter 13: Marketing in Today's World

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11 Terms

1

Distribution

________ is the process of getting goods and services to customers.

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2

Promotion

________ is any effort to inform, persuade, or remind potential customers about a businesss products or services.

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3

Demographics

________ are facts about the population.

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4

information management

Marketing ________ is gathering and analyzing information about consumers, trends, and competitors products.

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5

Indirect distribution

________ involves one or more intermediaries.

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6

Market segmentation

________ is the division of a market for a product into groups of customers who have the same needs and traits.

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7

Channel of distribution

A(n) ________ is a pathway to direct products to consumers.

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8

Target marketing

________ helps companies focus on the people most likely to buy their goods or services.

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9

Promotion

________ involves making customers aware of a product.

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10

The marketing mix consists of four basic marketing strategies

product, place, price, and promotion, collectively known as the four Ps

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11

In recent years, many people have begun to include a fifth P for people because the success of a marketing mix depends on people

good employees and customers

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