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PRINCIPLES OF EFFECTIVE WRITTEN COMMUNICATION: THE 7Cs
1. Be clear. 2. Be Concise. 3. Be concrete. 4. Be correct. 5. Be coherent 6. Be complete. 7. Be courteous.
FOLLOWING PRINCIPLES OF COMMUNICATION MAKE IT MORE EFFECTIVE:
Principle of Clarity 2. Principle of Attention 3. Principle of Feedback 4. Principle of Informality 5. principle of Consistency 6. Principle of Timeliness 7. Principle of Adequecy
The idea or message to be communicated should be clearly spelt out.
Principle of Clarity
There should be no ambiguity in the message.
Principle of Clarity
A clear message will evoke the same response from the other party.
Principle of Clarity
It is also essential that the receiver is conversant with the language, inherent assumptions, and the mechanics of communication.
Principle of Clarity
In order to make communication effective, the receiver‘s attention should be drawn towards message.
Principle of Attention
There should be feedback information from the recipient to know whether he has understood the message in the same sense in which the sender has meant it.
Principle of Feedback
So this principle states that informal communication is as important as formal communication.
Principle of Informality
This principle states that communication should always be consistent with the policies, plans, programs and objectives of the organization and not in conflict with them.
Principle of Consistency
This principle states that communication should be done at proper time so that it helps in implementing plans.
Principle of Timeliness
The information communicated should be adequate and complete in all respects. Inadequate information may delay action and create confusion.
Principle of Adequacy
Communication ethics emphasizes that morals influence the behavior of an individual, group, or organization thereby affecting their communication.
ETHICS OF COMMUNICATION