CREL Unit 2

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Last updated 8:52 PM on 5/12/26
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89 Terms

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Agency

A relationship of trust and confidence where one party hires another to transact business on their behalf.

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Principal/Client

The person who hires the agent.

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Agent

Authorized to act on the principal's behalf.

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Customer

The third party the agent deals with, not represented.

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Broker

The agent of the principal.

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Salesperson/Associate Broker

Agent of the broker, subagent of the broker's principal.

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Universal agent

Handles all matters that can be delegated, requires a signed and notarized power of attorney.

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General agent

Handles an agreed-upon range of responsibilities.

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Special agent

Handles a specific task under detailed instructions.

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Agency coupled with an interest

Agent has ownership/interest in the transaction and cannot be terminated.

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Scope of Authority

The authority a broker is granted by the client to perform specific activities.

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Express agency

Created through an oral or written agreement.

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Implied agency

Created from actions of the parties.

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Ratification

Created after the fact when the principal accepts the agent's prior unauthorized acts.

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Estoppel

Occurs when someone relies on a representation that an agency exists.

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Listing Agreements in Writing (NY)

NY's statute of frauds requires listing agreements lasting more than 1 year to be in writing.

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Agency vs. Brokerage

Agency is the legal relationship; brokerage is the business activity of bringing buyers and sellers together.

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Subagency

A salesperson is a subagent of the broker's principal.

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Fiduciary Duties

Care, Confidentiality, Loyalty, Obedience, Accounting, Disclosure (CCLOAD).

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Exceptions to Confidentiality

Law requires disclosure, information becomes public, client permits disclosure.

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Duties to Customers

Includes reasonable skill and care, fair and honest dealing, disclosure of material facts.

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Dual Agency

Representing both parties in the same transaction with full disclosure and informed consent.

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Self-Dealing

A broker lists a property then tries to buy it for themselves, creating undisclosed dual agency.

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Disclosure of Personal Relationships

Agents must disclose relationships to the other party.

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Commission Basics

Always negotiable; usually a percentage of sales price.

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Commission Earned

Broker must be licensed, authorized by the client, the procuring cause of the sale.

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How Agency Relationships Are Terminated

Completion of purpose, expiration of time period, mutual agreement, etc.

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Misrepresentation

Giving wrong info intentionally or not, stating an opinion as if it were fact.

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Antitrust Laws

Sherman Antitrust Act prohibits monopolies and restraint of trade.

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Prohibited Activities

Includes price-fixing, group boycotting, market allocation, tie-in arrangements.

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Antitrust Rules for Brokers

Establish fees independently, don't discuss commission rates with other licensees.

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Professional Organizations

NAR (National Association of REALTORS®), REBNY (Real Estate Board of New York).

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Accountability

Fiduciary duty to account for all activities, money, paperwork, and property handled for a client.

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NAR

National Association of REALTORS®; REALTOR® is a registered trademark; only NAR members may use it.

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REBNY

Real Estate Board of New York; NYC professional organization with 600+ companies; financial advisors and consultants.

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Agency disclosure

Requirement that an agent make clear which party they are representing in a transaction.

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Broker's agent

A licensee working not as a subagent but simply as a cooperating broker in a non-sub-agency transaction.

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Brokerage

The business of bringing buyers and sellers together in the marketplace.

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Buyer's agent

A broker who has entered into an agreement to represent a buyer in finding a suitable property.

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Care

An agent's fiduciary duty to use reasonable care and diligence on behalf of the client.

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Client

The person who hires and delegates an agent to represent their interest; synonymous with principal.

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Commission

A broker's compensation for performing the service for which they were employed; usually a percentage of the purchase price or rent.

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Confidentiality

An agent's fiduciary duty to keep a client's information confidential; does not expire.

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Cooperating broker

A licensee from another company working with a broker representing a seller; may act as agent of the listing broker or as agent for the buyer.

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Disclosure

An agent's fiduciary duty to disclose all relevant facts to the client; also the duty to disclose material facts to both customers and clients.

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Fiduciary

One in whom trust and confidence are placed; reference to a broker employed under a listing contract or buyer-agency agreement.

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Fiduciary relationship

A relationship of trust and confidence between an agent and her principal.

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Fraud

The intentional misrepresentation of a material fact to harm or take advantage of another person.

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Group boycott

Agreement among members of a trade to exclude others from fair participation.

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Informed consent

Agreement based on full and fair disclosure of all facts necessary to make a rational decision.

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Kickbacks

The return of part of a commission as gifts or money to unlicensed parties involved in a real estate transaction; illegal.

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Latent defects

Hidden defects that are not discoverable by ordinary inspection.

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Law of agency

The law that governs the relationships and duties of agents, clients, and customers, as defined in Article 12-A.

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Listing agreement

A written or oral agreement that creates an agency relationship between a client (usually the seller or landlord) and a broker.

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Loyalty

The fiduciary duty under which an agent puts the principal's interest above all others; critical in dual-agency situations.

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Market allocation

Agreement among members of a trade to refrain from competition in specific market areas.

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Material fact

Matters that must be disclosed to customers and clients, such as structural soundness, true value, and ability of the parties to close.

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Meeting of the minds

The agreement by the parties to a transaction on essential terms.

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Obedience

An agent's fiduciary duty to obey all of a client's lawful instructions.

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Power of attorney

A written instrument authorizing a person (the attorney-in-fact) to act as agent for another.

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Price-fixing

Agreement between members of a trade to artificially maintain prices at a set level.

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Principal

The person who hires and delegates an agent to represent their interest; synonymous with client.

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Procuring cause of sale

The status of a broker who produces a ready, willing, and able buyer and brings about a meeting of the minds with an uninterrupted chain of events.

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Property condition disclosure

The 48-question form NYS law requires the seller of one-to-four-family residential property to complete and provide to the buyer at contract signing.

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Puffing

Statements of opinion that exaggerate a property's benefits; legal.

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Ready, willing, and able buyer

A person who is prepared to buy on the seller's terms, financially capable, and ready to take positive steps toward consummation.

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Rebate

Returning a portion of the commission by the broker to a seller or buyer client; legal in NYS.

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Restraint of trade

The unreasonable restriction of business activities as the result of cooperation or conspiracy of trade members.

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Seller's agent

An individual employed or authorized to transact business on behalf of the seller.

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Subagent

A third-party licensee working on behalf of another's client.

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Tie-in arrangement

Occurs when a selling party conditions the sale of an item on the buyer purchasing another unrelated item.

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Undisclosed dual agency

The act of representing both principal parties in the same transaction without providing full written disclosure to the parties and receiving their consent; illegal.

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Offers and responses kept on file

3 years.

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Sherman Antitrust Act passed

1890.

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Clayton Act passed and FTC created

1914.

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Statute of frauds

Listings over 1 year must be in writing.

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Property condition disclosure failure penalty

$500 credit to buyer.

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Property condition disclosure form

48 questions.

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Fiduciary duties acronym

CCLOAD (6 duties — Care, Confidentiality, Loyalty, Obedience, Accounting, Disclosure).

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Dual agency legality in NY

Legal only with written informed consent; undisclosed is illegal.

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Source of compensation

Does not equal who you represent; a buyer's agent can be paid by the seller.

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Salesperson duties

Subagent of the broker's principal; owes the same duties as the broker.

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Puffing vs. misrepresentation

Puffing is legal; misrepresentation is not.

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Confidentiality after transaction

Survives the transaction; does not expire when the deal closes.

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Agency coupled with an interest termination

Cannot be terminated, even by the principal.

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Real estate agents type

Usually special agents (one specific task), not general or universal.

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Kickbacks legality

Illegal to unlicensed parties; rebates to your own client are legal.

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Cooperating brokers roles

May be buyer's agents, not subagents; brokerage can exist without subagency.

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Antitrust discussions

With competitors can be an invitation to conspire; avoid the conversation entirely.