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Agency
A relationship of trust and confidence where one party hires another to transact business on their behalf.
Principal/Client
The person who hires the agent.
Agent
Authorized to act on the principal's behalf.
Customer
The third party the agent deals with, not represented.
Broker
The agent of the principal.
Salesperson/Associate Broker
Agent of the broker, subagent of the broker's principal.
Universal agent
Handles all matters that can be delegated, requires a signed and notarized power of attorney.
General agent
Handles an agreed-upon range of responsibilities.
Special agent
Handles a specific task under detailed instructions.
Agency coupled with an interest
Agent has ownership/interest in the transaction and cannot be terminated.
Scope of Authority
The authority a broker is granted by the client to perform specific activities.
Express agency
Created through an oral or written agreement.
Implied agency
Created from actions of the parties.
Ratification
Created after the fact when the principal accepts the agent's prior unauthorized acts.
Estoppel
Occurs when someone relies on a representation that an agency exists.
Listing Agreements in Writing (NY)
NY's statute of frauds requires listing agreements lasting more than 1 year to be in writing.
Agency vs. Brokerage
Agency is the legal relationship; brokerage is the business activity of bringing buyers and sellers together.
Subagency
A salesperson is a subagent of the broker's principal.
Fiduciary Duties
Care, Confidentiality, Loyalty, Obedience, Accounting, Disclosure (CCLOAD).
Exceptions to Confidentiality
Law requires disclosure, information becomes public, client permits disclosure.
Duties to Customers
Includes reasonable skill and care, fair and honest dealing, disclosure of material facts.
Dual Agency
Representing both parties in the same transaction with full disclosure and informed consent.
Self-Dealing
A broker lists a property then tries to buy it for themselves, creating undisclosed dual agency.
Disclosure of Personal Relationships
Agents must disclose relationships to the other party.
Commission Basics
Always negotiable; usually a percentage of sales price.
Commission Earned
Broker must be licensed, authorized by the client, the procuring cause of the sale.
How Agency Relationships Are Terminated
Completion of purpose, expiration of time period, mutual agreement, etc.
Misrepresentation
Giving wrong info intentionally or not, stating an opinion as if it were fact.
Antitrust Laws
Sherman Antitrust Act prohibits monopolies and restraint of trade.
Prohibited Activities
Includes price-fixing, group boycotting, market allocation, tie-in arrangements.
Antitrust Rules for Brokers
Establish fees independently, don't discuss commission rates with other licensees.
Professional Organizations
NAR (National Association of REALTORS®), REBNY (Real Estate Board of New York).
Accountability
Fiduciary duty to account for all activities, money, paperwork, and property handled for a client.
NAR
National Association of REALTORS®; REALTOR® is a registered trademark; only NAR members may use it.
REBNY
Real Estate Board of New York; NYC professional organization with 600+ companies; financial advisors and consultants.
Agency disclosure
Requirement that an agent make clear which party they are representing in a transaction.
Broker's agent
A licensee working not as a subagent but simply as a cooperating broker in a non-sub-agency transaction.
Brokerage
The business of bringing buyers and sellers together in the marketplace.
Buyer's agent
A broker who has entered into an agreement to represent a buyer in finding a suitable property.
Care
An agent's fiduciary duty to use reasonable care and diligence on behalf of the client.
Client
The person who hires and delegates an agent to represent their interest; synonymous with principal.
Commission
A broker's compensation for performing the service for which they were employed; usually a percentage of the purchase price or rent.
Confidentiality
An agent's fiduciary duty to keep a client's information confidential; does not expire.
Cooperating broker
A licensee from another company working with a broker representing a seller; may act as agent of the listing broker or as agent for the buyer.
Disclosure
An agent's fiduciary duty to disclose all relevant facts to the client; also the duty to disclose material facts to both customers and clients.
Fiduciary
One in whom trust and confidence are placed; reference to a broker employed under a listing contract or buyer-agency agreement.
Fiduciary relationship
A relationship of trust and confidence between an agent and her principal.
Fraud
The intentional misrepresentation of a material fact to harm or take advantage of another person.
Group boycott
Agreement among members of a trade to exclude others from fair participation.
Informed consent
Agreement based on full and fair disclosure of all facts necessary to make a rational decision.
Kickbacks
The return of part of a commission as gifts or money to unlicensed parties involved in a real estate transaction; illegal.
Latent defects
Hidden defects that are not discoverable by ordinary inspection.
Law of agency
The law that governs the relationships and duties of agents, clients, and customers, as defined in Article 12-A.
Listing agreement
A written or oral agreement that creates an agency relationship between a client (usually the seller or landlord) and a broker.
Loyalty
The fiduciary duty under which an agent puts the principal's interest above all others; critical in dual-agency situations.
Market allocation
Agreement among members of a trade to refrain from competition in specific market areas.
Material fact
Matters that must be disclosed to customers and clients, such as structural soundness, true value, and ability of the parties to close.
Meeting of the minds
The agreement by the parties to a transaction on essential terms.
Obedience
An agent's fiduciary duty to obey all of a client's lawful instructions.
Power of attorney
A written instrument authorizing a person (the attorney-in-fact) to act as agent for another.
Price-fixing
Agreement between members of a trade to artificially maintain prices at a set level.
Principal
The person who hires and delegates an agent to represent their interest; synonymous with client.
Procuring cause of sale
The status of a broker who produces a ready, willing, and able buyer and brings about a meeting of the minds with an uninterrupted chain of events.
Property condition disclosure
The 48-question form NYS law requires the seller of one-to-four-family residential property to complete and provide to the buyer at contract signing.
Puffing
Statements of opinion that exaggerate a property's benefits; legal.
Ready, willing, and able buyer
A person who is prepared to buy on the seller's terms, financially capable, and ready to take positive steps toward consummation.
Rebate
Returning a portion of the commission by the broker to a seller or buyer client; legal in NYS.
Restraint of trade
The unreasonable restriction of business activities as the result of cooperation or conspiracy of trade members.
Seller's agent
An individual employed or authorized to transact business on behalf of the seller.
Subagent
A third-party licensee working on behalf of another's client.
Tie-in arrangement
Occurs when a selling party conditions the sale of an item on the buyer purchasing another unrelated item.
Undisclosed dual agency
The act of representing both principal parties in the same transaction without providing full written disclosure to the parties and receiving their consent; illegal.
Offers and responses kept on file
3 years.
Sherman Antitrust Act passed
1890.
Clayton Act passed and FTC created
1914.
Statute of frauds
Listings over 1 year must be in writing.
Property condition disclosure failure penalty
$500 credit to buyer.
Property condition disclosure form
48 questions.
Fiduciary duties acronym
CCLOAD (6 duties — Care, Confidentiality, Loyalty, Obedience, Accounting, Disclosure).
Dual agency legality in NY
Legal only with written informed consent; undisclosed is illegal.
Source of compensation
Does not equal who you represent; a buyer's agent can be paid by the seller.
Salesperson duties
Subagent of the broker's principal; owes the same duties as the broker.
Puffing vs. misrepresentation
Puffing is legal; misrepresentation is not.
Confidentiality after transaction
Survives the transaction; does not expire when the deal closes.
Agency coupled with an interest termination
Cannot be terminated, even by the principal.
Real estate agents type
Usually special agents (one specific task), not general or universal.
Kickbacks legality
Illegal to unlicensed parties; rebates to your own client are legal.
Cooperating brokers roles
May be buyer's agents, not subagents; brokerage can exist without subagency.
Antitrust discussions
With competitors can be an invitation to conspire; avoid the conversation entirely.