COMM100 Chap 4,5,6

Listening

Decoding meaning what you hear.

Attending

When you focus on certain stimuli in an environment.

Understanding

Making sense of the message.

Listening Fidelity

Describe the degree to which a listener understand what a sender is attempting to communicate.

Residual message

(What you remember) is bound to be a small fraction of what you remember.

Mindful listening

Listening with full attention.

Nonverbal Communication

A process in which meaning is expressed without words.

• Gestures

• Sounds

• Facial expression

• Touch

Verbal Communication

Words.

Nonvocal Communication

• Sign language

• Texting

• Lip reading

• Eye contact

Kinesics

Nonverbal cues that result from the way people move their faces and bodies.

Chronemics

The study of how people use and structure time.

Haptics

Study of touch.

Affiliative language

Speech that demonstrates a sense of connection between people.

ad hominem fallacy

A fallacious argument that attacks the integrity of a person to weaken their position.

Microaggresive language

Subtle, everyday messages that (intentionally or not) stereotype or demean people on the basis of:

• Sex

• Race

• Gender

• Appearance

Confirmation Bias

The tendency to reject information that is inconsistent with one’s current viewpoint.

Proxemics

The study of the way individuals use space.

1. Phonological

Govern how words are pronounced.

2. Semantic

The meaning of specific words.

3. Syntactic

Govern the structure of language.

4. Pragmatic

How people use and understand language.

Denotative meaning

Formally recognized definition.

Connotative meaning

The thoughts and feelings associated with a term.