LSUS HCAD 750 latest actual questions with accurate expert solutions + rationales ( LATEST RELEASE )

(T/F) An outcome indicator measures results of care provided to the patient

True

When physicians or other licensed independent practitioners want to be able to admit patients to a healthcare organization they must apply for privileges. This process is called

Credentialing

The term performance improvement (PI) is a "process for involving personnel in planning and executing a continuous flow of improvements to provide __________ that meets or exceeds expectations"

Quality Healthcare

(T/F) 1 External customers are those people outside the organization for whom it provides services. For example, the external customers of a hospital would include patients, physicians, and third-party payers

True

(T/F) The mission of AHRQ is to improve quality, safety, efficiency, and effectiveness of healthcare for all Americans

True

Shared leadership means

Employees are participants in the performance improvement program

Staff members adapt to change more readily when

They have been a part of the decision

In addition to organizational commitment of resources to address safety concerns, what is a key feature of a safety culture as identified by the AHRQ?

All answers are correct

Which of the following is not a component of patient care review?

Unbilled discharges review

As part of the Affordable Care Act, health care organizations are increasingly expected to meet federal care standards in order to receive reimbursement for care provided. These organizations are termed

Accountable Care organizations

Which of the following provide process measure metrics in a precise format?

Dashboard

When it comes to healthcare Customer Focus, External customers are those

people outside the organization for whom it provides services

Which of the following is the most important to guide the performance improvement team's process?

Customer process requirements

Ongoing review of clinical care to ensure the necessity an affectedness of the services being provided to the patient is known as

Case Management

Organization-wide performance improvement process in order starts at

Identify performance measures, then Measure performance, Analyze and compare internal/external data, Identify improvement opportunity, Perform ongoing Monitoring

A woman dies in labor and delivery. The Joint Commission would call this type of outcome a(n)

Sentinel event

(T/F) Accreditation standards were developed to standardize clinical decision making

False

(T/F) Performance improvement is something that is done periodically

False

Quality improvement teams assembled to quickly solve problems that are not excessively complex or interdepartmental can be

Virtuoso teams

Alternatives to Joint Commission accreditation services can now be sought from

All answers are correct

Within Quality Dimensions, the Process indicators

measure the actions by which services are provided, that is, the things people or devices do, from conducting appropriate tests to making a diagnosis to actually carrying out a treatment

(T/F) In Quality Dimensions, Structure indicators measure the attributes of the setting, such as number and qualifications of the staff, adequacy of equipment and facilities, and adequacy of organizational policies and procedures

True

(T/F) A performance measure is a qualitative tool that provides an indication of an organization's performance in relation to a specified process or outcome

True

In Customer Focus and PI, the terms dashboard technically

are reports of process measures that help leaders know what is currently going on so that they can plan strategically where they want to go next

The NPSGs score organizations on areas that

Commonly lead to patient injury

(T/F) The organizational structures and processes that constitute a Quality Management program must be integrated across the entire healthcare organization

True

Fifty percent of our HIM staff have a nationally recognized credential. This is an example of what type of indicator.

Structure

In order to expedite basic performance improvement team functioning, the team should

Establish ground rules

The focus of performance improvement should be on

Customers

When an organization compares its current performance to its own Internet historical data, or user data from similar external organizations across the country, it helps establish a ________, also known as a standard of performance or best practice, for a particular process or outcome

Benchmark

QIOs use peer review, data analysis, and other tools to

Identify areas that need improvement

Performance monitoring is outcomes driven

False

The __________ is ultimately responsible for quality improvement activities in an organization

Governing body

(T/F) The Conditions of Participation are used to monitor hospitals and other healthcare organizations in becoming licensed by the state

False

The most prominent organization involved in the development of patient care standards is

Agency for Healthcare Research and Quality