Impacts On Digital Technology For Organisations

Q: How has digital technology impacted the speed of communication in organisations?

A: It enables instantaneous communication, enhancing efficiency in sharing information and decision-making.

Q: What tools support collaboration and document sharing in organisations?

A: Cloud storage and collaborative software.

Q: How has digital technology affected remote working?

A: It has made remote communication and working possible, expanding the scope of work and productivity.

Q: What is one major benefit of automation in organisations?

A: It saves significant man hours by automating routine and mundane tasks, increasing productivity.

Q: How does digital technology improve task accuracy?

A: It reduces human error, ensuring a higher level of accuracy in tasks.

Q: What are the benefits of digital technology in data management?

A: It allows for quick access, easy storage, and effective retrieval of data.

Q: How have CRM systems improved due to digital technology?

A: They help monitor customer experiences and preferences, providing personalised services.

Q: How does social media marketing benefit organisations?

A: It extends their reach to a global audience, offering wider market possibilities.

Q: What is the role of online services in customer support?

A: They make customer service more accessible and efficient, using tools like automated responses and chatbots.

Q: Why is skill upgrading important in the digital age?

A: Because employees need to keep up with constantly changing technologies.

Q: How has digital technology changed training and development?

A: It allows for flexible and versatile learning opportunities through online platforms

Q: What is a basic competency required of all employees today?

A: A baseline level of tech savviness.

Q: What security risks come with increased digitisation?

A: Cyber-attacks, data theft, and breaches.

Q: What is required by digital technology in terms of legal compliance?

A: Adherence to data protection laws and cybersecurity policies.

Q: What is the role of the IT department in modern organisations?

A: They are central to cybersecurity measures and ensuring data privacy.