IT Departments and Gold Levels

Mission Statement

Our mission is to support DBU’s Christ-centered mission by developing, maintaining, and enhancing all facets of the University’s IT infrastructure. We provide reliable network services, develop and support essential applications, and ensure consistent, professional IT support for students, faculty, and staff. By doing so, we enable access to necessary systems and resources, fostering an environment conducive to academic and spiritual growth.

Core Values

others first

always excellent

striving together

forward thinking

maintaining compliance

student-centered

Norma Hedin - Provost

a part of the IT Admin Staff

Blanton Feaster

Associative Provost of Administration and Graduate Education

a part of the IT Admin Staff

Scott Clark - Chief Information Office

a part of the IT Admin Staff

William Gryder

Associative Vice President

a part of the IT Admin staff

Holly Kinman

Procurement Specialist

a part of the IT Admin

Mahogny Gaines

IT Project Manager

a part of the IT Admin

Paul Mullins

Director of Student Information Systems

a part of the Enterprise systems staff

Glenn Mori

Systems Analyst II

a part of the Enterprise Systems staff

Destiny Vogel

System Analyst I

a part of the Enterprise Systems Staff

Carol Spindola

Integrated Systems Specialist II

a part of the Enterprise Systems Staff

Kali New

Integrated Systems Specialist II

a part of the Enterprise Systems Staff

Jacob Smith

Integrated Systems Specialist

a part of the Enterprise Systems Staff

Bruno Jorge

Director

a part of the System operations

Adrian McCullough

Systems Administrator

a part of System Operations

Glenn Evans

Systems Administrator

Victor - Ramirez

Director

a part of Security Operations

Don Johnson

Associate Director

a part of Network Operations

Luke Jones

Engineer I

a part of Network Operations

Judy Yi

Dean of Online Education

a part of Online Education

Gustavo Moran

Graphic Designer

a part of Online Education

Silas Bijja

Learning Technologies Manager

a part of Online Education

Ka’China Dobbs

Learning Management System Specialist I

a part of Online Education

Elam Wennekamp

Learning Management System Specialist I

a part of Online Education

Eli Delgado

Support Center Director

a part of the Support Center

Alana Truitt

Customer Service Manager

a part of the Support Center

Ashley Wennekamp

Field Technician Supervisor

a part of the Support Center

Benjamin Severance

Phone Support Supervisor

a part of the Support Center

Benjamin Orozco

Lead Deployment Technician

a part of the Support Center

Jonathan Buckhout

Full Time Deployment Technician

a part of the Support Center

Assistants to the President

Matt Murrah, Jaycee Duce, Oscar Moncibiaz, and Clancy Spencer

Chief of Staff

Jonathan Fechner

Office of the Chancellor

Gary Cook

Assistants to Chancellor

Mitch Bennet and Benjamin Huteson

University Provost

Dr. Norma Hedin

University Senior Vice President

Jonathan Teat - Enrollment and Administration

University Vice Presidents

Ryan Hefton - Advancement

Randy Byers - International Affairs

Gavin Fritz - Financial Affairs

Dr. Jay Harley - Student Affairs

Christa Van Der Merwe - General Counsel (legal)

Who is not a part of the Enterprise System Staff

Luke Jones and Don Johnson

Who is the Chief Information Officer for the IT Department

Scott Clark

Who is not a part of system operations staff

Glenn Mori, Silas Bijja, and Destiny Vogel

Phone Support Responsibilities

account troubleshooting

software troubleshooting

taking calls and making tickets

web browsers troubleshooting

myDBU troubleshooting

remoting into DBU devices

Field Technician student workers

ethernet troubleshooting

going into the field on tickets

classroom troubleshooting

printer troubleshooting

office moves

event set ups

Deployment Technician Student worker

setting up and resetting devices

deploying new equipment

Gold Level members

Mitch Bennet, Matt Murrah, Jaycee Duce, Gary Cook, Adam Wright, Clancy Spencer, Jonathan Fechner, Benjamin Huteson, Oscar Moncibiaz

IT Administrative staff

William Gryder, Norma Hedin, Holly Kinman, Mahogny Gaines, Scott Clark, and Blanton Feaster