systems architecture II

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416 Terms

1

Processes

Performance

You are an IT technician for your company. Jodie, a receptionist, thinks that her Windows 11 machine is running slowly today and calls you to see if you can speed it up.

None of the other employees have called regarding any related issues, so you suspect it is an issue with Jodie's computer, perhaps a malfunctioning application. To help troubleshoot Jodie's computer, you run Task Manager.

Which of the following tabs are MOST helpful for getting an overall view of how Jodie's computer is running? (Select two.)

Processes

Users

Services

Performance

Details

App history

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Resource Monitor

Which tool can you use to display hardware utilization statistics that tell you about your computer's operation?

Event Viewer

Resource Monitor

Computer Management

Advanced System Settings

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Use Task Manager to modify the process priority.

You have an application that renders videos for your online business. You want to make sure that the application continues to receive adequate attention from the system CPU, even if you open other applications.

How can you adjust the amount of attention given to that application?

Use Task Manager to modify the processor affinity.

Use Task Manager to modify the process priority.

Use Task Manager to switch to the running application.

Use the Services console to change the startup type to Automatic.

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Computer Management

You have just installed a new video card in your friend Mark's computer. When you power on the computer, Windows automatically detects the new device and tries to locate an applicable device driver. Unfortunately, Windows cannot locate the required driver.

Which of the following is the BEST Control Panel administrative tool to fix Mark's computer?

Component Services

Resource Monitor

System Configuration

Computer Management

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MMC (Microsoft Management Console)

You work in the IT department. To perform your daily tasks, you often use many of the available Windows consoles, such as Device Manager, Hyper-V Manager, and Performance Monitor. Although each of these can be accessed from various locations in Windows, you want one location from which these common tools can be accessed.

Which of the following system utilities BEST provides this capability?

MSINFO32

SERVICES.MSC

MSTSC

MMC

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msconfig

You are one of the IT administrators for your company. Your coworker, Rachel, says that when she boots her computer, it displays a message saying that one of her programs had an error while loading and is not working.

To fix this issue, you would like to see if Windows can provide a log file that may give you a hint about what is failing at boot time.

Which of the following Microsoft tools or consoles would MOST likely give you the ability to create such a log file?

Task Manager

System Information

msconfig

Device Manager

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Disk Defragmenter

You have used your computer for several years, resulting in a lot of data stored on your hard disk. Lately, your computer's functions have slowed.

Which of the following tools is LIKELY to help speed up your computer?

Copy

chkdsk

Disk Defragmenter

DiskPart

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Msconfig (System Configuration)

Which utility allows you to choose Selective Startup in Windows?

Performance Monitor

Regedit

Msinfo32

Event Viewer

Msconfig (System Configuration)

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View and manage software programs running in the background.

Which of the following is the purpose of the Services snap-in?

View logs about programs, system events, and security.

View historical data that describe the operating system's stability.

View and manage software programs running in the background.

Manage end user applications running on your computer.

Display statistics that tell you about the operation of your computer.

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taskkill

Frank is running a program called FrameMaker on his Windows computer. While trying to import graphics into this program, he sees a spinning wheel for a long time. When Frank clicks on the application, a message is displayed that indicates that the application is not responding.

Which of the following Microsoft command line tools can BEST shut down the application?

shutdown

taskkill

del

exit

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Apps

Under which Windows 10 Settings app category can you choose battery options when you want to watch movies and videos on battery power?

Gaming

Apps

Personalization

System

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Devices

You have a new employee that is left-handed and needs the mouse for her computer to have the right button be the primary button for ease of use. Under which of the following Windows 10 Settings app categories can you change the mouse settings to make the right button the primary button?

Ease of Access

Devices

Systems

Personalization

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Network & Internet

You are setting up a network for your company and need to know the MAC address and IP address for a Windows computer. Under which of the following categories in the Windows 10 Settings app can you find both the MAC address and the IP address?

Devices

Network & Internet

System

Accounts

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Speech

As a system administrator, you are configuring a new Windows machine for a user in the marketing department.

The user needs to use voice-based interactions for dictation.

Which Windows permission setting should you enable?

Inking & typing personalization

General

Diagnostics & feedback

Speech

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Personalization

If you want to change your taskbar from appearing on the bottom of the screen to the right side, under which of the following Windows 10 Settings app categories would you find the setting to change this?

Ease of Access

Personalization

Systems

Devices

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Update & Security

In which of the following Windows 10 Settings app categories can you find reports on your device's health?

Update & Security

Network & Internet

Devices

Personalization

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Privacy

You have a Skype meeting scheduled, but when you open it to start the meeting, you find that Skype is not allowed to use the camera on your device. Under which Windows 10 Settings app category can you allow Skype to access your camera?

Privacy

Devices

Apps

System

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System

You need to download a large file on your computer, but you are concerned about having enough space for the file.

In which of the following Windows 10 Settings app categories can you find out exactly how much storage space is currently being used on your local disk?

Apps

System

Network & Internet

Devices

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Country or region

Show additional calendars in the taskbar

Choose the language you speak with your device

Which of the following settings can you modify in the Time & Language category in the Windows 10 Settings app? (Select three.)

Choose your input device

Manage sound devices

Show notifications on the lock screen

Let websites provide locally relevant content by accessing my language list

Country or region

Show additional calendars in the taskbar

Choose the language you speak with your device

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Remove the installed Windows update.

Your computer is not performing properly; an update was recently installed. Which of the following actions from the Windows 10 Settings app is the BEST troubleshooting choice to try first for this situation?

Remove the installed Windows update.

Reset your PC.

Use the Startup Repair function.

Go back to a previous version of Windows.

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Performance

You need to use Task Manager to analyze memory utilization on a Windows system. For example, you need to see how much system RAM is currently in use and how much is available.

Click on the tab in Task Manager that you would use to do this.

Processes

Performance

App history

Startup

Users

Details

Services

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Startup

You recently installed several applications on a Windows system. After doing so, you notice that the system takes much longer to boot up. You suspect that the new applications include one or more helper applications that are automatically loaded when the system boots. To improve performance, you want to identify any such helper applications and disable them.

Click on the tab in Task Manager that you would use to do this.

Services

Processes

App history

Details

Performance

Users

Startup

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Disk queue length

The number of read and write requests that are waiting to be processed.

Processor utilization

The amount of time the processor spends performing non-idle tasks.

Commit charge

The amount of memory that has been assigned to running processes.

Disk time

The amount of time that the disk subsystem is busy reading from and writing to disk.

Memory pages per second

The number of hard faults that occur each second.

Drag each definition on the left to its corresponding Task Manager performance counter on the right. (Each definition may be used once, more than once, or not at all.)

Drag

The amount of time that the disk subsystem is busy reading from and writing to disk.

The amount of time the processor spends performing non-idle tasks.

The amount of memory that has been assigned to running processes.

The number of hard faults that occur each second.

The number of read and write requests that are waiting to be processed.

Drop

Disk queue length

Processor utilization

Commit charge

Disk time

Memory pages per second

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Performance Monitor

Which tool can you use to gather data and display statistics (in counters) that help you monitor the operation of a Windows system?

Computer Management

Performance Monitor

MSinfo

Event Viewer

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Resource Monitor

You are a network engineer for a large financial institution. While monitoring a server on your WAN network, you notice that it is experiencing a bottleneck, slow cursor movements, and lagging application function. You want to determine if a particular process is causing the problem.

Which of the following tools would BEST help you troubleshoot an issue with a process by providing information such as process ID, status, and threads, as well as how much CPU is being used in real time and the 60-second average of how much CPU utilization is being consumed by each process?

Resource Monitor

Task Manager

Reliability Monitor

Performance Monitor

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Right-click > End task

Jodie's computer is acting unusually sluggish today. She calls you, an IT technician, to see if you can find out what's going on and how to improve her computer's performance.

You run Task Manager on Jodie's computer and find that a suspicious application has nearly 90% CPU utilization.

Which of the following actions can you take from Task Manager to immediately stop the application from running?

Right-click > Disconnect

Right-click > End task

Right-click > Switch to

Right-click > Disable

Right-click > Stop

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System

Your job functions have recently changed. As a result, you find that you need to work with more programs running on your Windows computer at the same time.

As a result, you're now starting to receive error messages warning you of low virtual memory, but there's no additional RAM that can be added to your computer.

Which of the following Control Panel utilities would BEST allow you to eliminate or reduce the number of error messages?

Device Manager

Troubleshooting

System

Programs

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Use Task Manager to monitor memory utilization.

Use Resource Monitor to monitor memory utilization.

Your computer seems to be running slowly. In particular, you notice that the hard drive activity light stays lit constantly when running multiple applications and switching between open windows, even though you aren't saving large files.

What could you do to troubleshoot the problem? (Select two.)

Use Task Manager to monitor memory utilization.

Use Reliability Monitor to monitor system reliability.

Use Resource Monitor to monitor memory utilization.

Use Resource Monitor to monitor disk activity.

Use Reliability Monitor to monitor memory utilization.

Use Task Manager to monitor disk activity.

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Use Task Manager to display CPU utilization graphs for eight processors.

Your computer has a quad-core processor installed that supports multithreading. Given that the system is running Windows, how can you BEST use Task Manager to verify whether multithreading has been enabled?

Use Task Manager to show a single process running on multiple processors simultaneously.

Use Task Manager to show each application running with two processes.

Use Task Manager to display CPU utilization graphs for eight processors.

Use Task Manager to report CPU utilization values up to 800%.

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Insufficient permissions

Don is an accountant in the finance department. For the last several months, he has been testing an online accounting program.

After speaking with his manager, Don receives permission to download a streamlined version of the software, which requires a local installation. Don downloads the application and tries to install it, but the operating system will not allow him to.

Out of frustration, he calls the help desk. The help desk sends a technician to Don's machine while Don is out to lunch. The technician installs the application without issue.

Which of the following is the MOST likely reason Don could not install the application?

Failed device driver

Incorrect service pack level

Insufficient disk space

Insufficient system RAM

Insufficient permissions

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Task Scheduler

You have an application that you would like to run on your Windows workstation every Monday at 3:00 p.m. Which tool would you use to configure the application to run automatically?

msinfo32

Task Scheduler

msconfig

Task Manager

Services

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RAM capacity

Cindy wants to install a new application on her computer. This application requires the operating system to have 1 gigabyte in working memory to function properly. Which of the following system requirements does Cindy need to check for compatibility?

RAM capacity

VRAM capacity

SSD storage capacity

CPU capacity

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The installation will fail.

Tyler has a computer with a Windows 32-bit operating system. He wants to install an application that requires a 64-bit operating system.

Which of the following is likely to happen if he tries to install it anyway?

The installation will fail.

Windows will isolate the 64-bit binaries by redirecting Registry calls to allow the program to run.

Windows will use WOW64 to run the application, but the program will run slowly.

The program will install a 64-bit driver and will run normally.

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Create a virtual computer that runs Windows 7. Then run the virtual computer each time the application runs.

Run the application in Compatibility Mode.

You manage Windows desktops for your organization. You recently updated all of your workstations to Windows 10. Your organization relies on a particular application, which worked correctly on Windows 7, but now does not run on Windows 10.

You have checked the application vendor's website, but they do not provide a Windows 10 update.

What are your options for running the application? (Select two.)

Make all users who need to run the application members of the local Administrators group.

Purchase a new application that runs on Windows 10.

Create a virtual computer that runs Windows 7. Then run the virtual computer each time the application runs.

Run the application in its own memory space.

Run the application in Compatibility Mode.

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Enable Hyper-V to run the program on the previous version.

…(compatibility issue so use a vm and run previous version of windows)

After upgrading to the newest version of Windows, an important application is no longer running. Which of the following is the BEST option for troubleshooting the problem?

Install an antivirus program to prevent malware interference.

Stop Windows Defender from checking apps.

Enable Hyper-V to run the program on the previous version.

In Control Panel, uncheck the box next to Block all incoming connections, including those in the list of allowed apps.


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The whole system will run slowly.

…(An integrated graphics card shares memory with the system's RAM, so an application that needs a lot of memory will likely slow down the whole system by using up the RAM needed for other processes. A dedicated graphics card has its own RAM and will not impact the system memory.)

Jesse, a professional graphic designer, has just installed a new application on his system, which needs a lot of memory for timely processing and high-quality images. Jesse's computer has an integrated graphics card.

Which of the following is MOST likely to happen when Jesse runs the application on his computer?

The battery life will diminish quickly when running the app.

The graphics card will generate a lot of heat.

The whole system will run slowly.

The graphics card will produce high-quality images without delay.

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In Settings under Privacy (Windows 10) or Privacy and security (Windows 11).

Where in Windows can you allow an application to use the computer's location?

In Control Panel under Programs and Features (Windows 10 and 11).

In Settings under Update and Security (Windows 10) or Apps and features (Windows 11).

In Settings under Privacy (Windows 10) or Privacy and security (Windows 11).

In Control Panel under Security and Maintenance (Windows 10 and 11).

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Click Start and select the application tile.

Right-click Start, select Installed apps, and then select the application.

You have just completed installing an application from the Microsoft Store on your Windows 11 workstation.

Which of the following can you use to access or manage your newly-installed application? (Select two.)

Right-click Start, select the application, and select Settings.

Right-click Start, select Task Manager, and then select the application.

Click Start and select the application tile.

Right-click Start, select Installed apps, and then select the application.

Right-click Start, select All apps, and then click the application.

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Privacy & security > For developers > Develop Mode: On

Your financial investment company has recently completed development of a custom application for maintaining customer portfolios. You want to install this application on each Windows laptop that was assigned to each investment advisor.

Which of the following Windows 11 settings do you need to configure to sideload this custom app?

Right-click Start > Apps & Features > Developer Mode: On

Update & Security > For developers > Sideload apps > Yes

Right-click the application's tile > Sideload app > Yes

Privacy & security > For developers > Develop Mode: On

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ps -e


..(The ps utility displays running processes on a Linux system. Enter ps -e to display a simple list (without extended information) of all processes running on the system.)

Which command would you use to display a simple list of all processes running on a Linux distribution that use either RPM or dpkg for package management?

yum process info

apt-get -ef

ps -e

yum -e

apt-get -e

yum -ef

ps -ef

yum info

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apt-get install httpd

..(This command installs the package and all of its dependencies at the same time.)

You use a Linux distribution that employs Debian Package Manager (dpkg) for package management. Which command would you use to install httpd (the Apache HTTP Server package) and all its dependencies?

ps -e

apt-get install httpd

yum install httpd

dpkg install httpd

yum install httpd -dep

ps -ef

apt-get install httpd -dep

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yum install httpd

You use a Linux distribution that uses RPM for package management. Which command would you use to install httpd (the Apache HTTP Server package) and all its dependencies?

apt-get update httpd

yum update httpd

yum install httpd

yum install httpd -dep

apt-get install httpd

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apt search firefox

On a Linux system using the Debian Package Manager, which of the following commands would you use to search online repositories for an installable Firefox package?

apt search firefox

rpm -s firefox

apt-get search firefox

yum search firefox

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yum search firefox

On a Linux system using RPM for package management, which of the following commands would you use to search online repositories for an available Firefox package?

apt-get search firefox

yum search firefox

apt search firefox

rpm -s firefox

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ps aux

While working on a Linux system that has been underperforming, you notice that there is one process that is utilizing a significant amount of CPU time. The name of the process is "hidden.sh".

Which of the following ps commands would you use to ensure that you can see who owns that process?

ps aux

ps -ef

ps -el

ps ax

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yum list installed httpd

You use a Linux distribution that utilizes RPM for package management. Which command would you use to verify that the httpd package (the Apache HTTP Server package) is installed?

yum list installed httpd

yum info httpd

yum list installed

yum search httpd

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yum list available

You use a Linux distribution that uses RPM for package management. Which command would you use to display a list of all packages available for installation within the internet repositories configured on the system?

yum show all

ps -e

yum list all

yum show available

apt-get list available

apt-get list

ps -ef

yum list available


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yum info orleans

During a routine audit of a web server running on an RPM-based Linux system, you notice a package that is not installed from the standard server template. This is an error.

Before you do anything, however, you need to find the package's dependencies. The package's name is orleans.

Which of the following commands lists dependencies?

apt info orleans

yum info orleans

yum list orleans

apt search orleans

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apt-get dist-upgrade

apt dist-upgrade

Which of the following commands can you use to install updated packages (found in configured repositories) that are currently installed on a Debian Package Manager-based system? (Select two.)

apt-get dist-upgrade

apt dist-upgrade

apt update

yum upgrade

yum update

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Enterprise license

Which of the following is a software license that allows 100 or more activations?

Personal license

Enterprise license

General Public License

Public domain license

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Purchase an enterprise license for the software program and reuse the activation code for each workstation.

Your organization has 75 workstations that each need a software program installed. Which of the following is the BEST choice to accomplish this?

Purchase an enterprise license for the software program and reuse the activation code for each workstation.

Purchase one personal license for the software program and then search online for additional activation codes provided by third parties or activation code generators.

Purchase 75 personal licenses for the software program and use each unique activation code for each workstation.

Purchase a personal license for the software program and reuse the activation code for each workstation.

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EULA

…(end user license agreement)

Which type of contract are you typically required to accept when obtaining a proprietary software license?

EULA

GPL

PRD

DMCA

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Sell a license to use the program

..(general public license)

Which of the following does the GPL prevent you from doing with an open-source software program?

Sell a contract for technical support

Access its source code

Modify its source code

Sell a license to use the program

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With personal software licenses, the limit is usually one to three online activations.

Persistent activation may require the license to be continuously re-activated online at a preconfigured interval.

Before running a newly installed application, the user must activate their license online on the software vendor's website.

Which of the following is true of online software activation? (Select three.)

With personal software licenses, the limit is usually one to three online activations.

Enterprise licenses are usually inexpensive and can be used by most home or small business users.

Since the license account information is stored online, it is usually not affected by operating system upgrades or migrations.

The software vendor does not track how many times each license code is activated, but uses persistent activation to annually audit the number of licenses being used.

Persistent activation may require the license to be continuously re-activated online at a preconfigured interval.

Before running a newly installed application, the user must activate their license online on the software vendor's website.

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Open source

One software license model allows software to be freely distributed, downloaded, and installed without paying a license fee, but often requires a fee for support, training, or added functionality.

What is the name of this model?

Enterprise

Personal

Proprietary

Persistent

Open source

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Persistent license activation

A software vendor has had recurring problems with customers misusing their proprietary software.

Which of the following technologies can give them the MOST control in regulating who, how, and when their software is being used?

One-time license activation

Persistent license activation

Digital fingerprinting

Digital watermarking

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Training contracts

Which of the following is one way that developers and organizations who produce open-source software can generate revenue from the software?

Training contracts

One-time activation licenses

Persistent activation licenses

Enterprise licenses

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You expose your company to litigation by violating the software license agreement.

You risk losing your job.

Your organization has 20 employees who need an accounting software update installed. Due to a miscommunication, the purchaser only paid to update 10 licenses. The software company issued a paper license and a single key for updating 10 users. Since this is an enterprise paper license, there is no mechanism that enforces a limit to the number of times the key can be used, so you decide to go ahead and update all 20 users.

What are the possible consequences of this decision? (Select two.)

You expose your company to litigation by violating the software license agreement.

Because you should be allowed one to three activations per user, this decision does not put you at risk for negative consequences.

The software company will never detect the violation, so negative consequences are unlikely.

The software will eventually stop working properly for the 10 extra updates you installed.

You risk losing your job.

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They are moving away from DRM because of several key shortcomings in the technology.

They are adopting alternatives to DRM, such as encouraging customers not to illegally share digital files.


..(Explanation

Many large digital media vendors are moving away from DRM because it has several key shortcomings, including:

  • A lack of portability. For example, DRM-protected digital files from a given vendor only play using software or hardware from that same vendor.

  • A lack of backup support. DRM protection frequently made it such that protected digital files could not be backed up.

  • Weak encryption. Many applications are available on the internet that can strip DRM protection from digital files.

  • Risk of obsolescence. Some older digital files are no longer playable on newer hardware.

To address these shortcomings, many vendors have adopted DRM alternatives, such as:

  • Encouraging customers not to illegally share digital files.

  • Making digital files so inexpensive and easy to access that it does not make sense to make illegal copies.)

Which of the following is true of the way many large digital media vendors use Digital Rights Management technology today? (Select two.)

They are moving to strengthen the encryption used to protect their digital files.

They are cooperating with other vendors to make their digital files more portable in relation to those vendors' hardware and software.

They are moving away from DRM because of several key shortcomings in the technology.

They are offering free backup copies of protected digital files.

They are adopting alternatives to DRM, such as encouraging customers not to illegally share digital files.

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Advanced System Settings in Control Panel

Which tool would you use to configure the paging file location and size on a Windows system?

Clock, Language, and Region in Control Panel

Hardware and Sound in Control Panel

Advanced System Settings in Control Panel

Administrative Tools in Control Panel

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The paging file's location

The paging file's maximum size

Which aspects of virtual memory can you configure on a Windows workstation? (Select two.)

The maximum time between memory swap operations

The paging file's location

The paging file's maximum size

The paging file's recommended size

The minimum time between memory swap operations

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Configure the paging file to be divided between two drives.

You want to improve the performance of your virtual memory in Windows. Which of the following is a step you can take to do this?

Install a larger CPU.

Reboot your system.

Configure the paging file to have an initial size of one half the physical RAM.

Configure the paging file to be divided between two drives.

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One and a half times the size of the physical RAM for the initial size and three times for the maximum size.

Which of the following is the generally accepted rule for manually setting the initial and maximum paging file size?

One and a half times the size of the physical RAM for the initial size and three times for the maximum size.

Three times the size of physical RAM for the initial size and five times for the maximum size.

Two and a half times the size of the physical RAM for the initial size and four and a half times for the maximum size.

Double the size of the physical RAM for the initial size and quadruple for the maximum size.

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Install more physical RAM.

..(The hard disk driver staying lit constantly, applications loading slowly, and applications running slowly are symptoms of disk thrashing. The recommended fix for disk thrashing is to install more physical RAM.)

You notice that your applications are loading and running slowly when you switch between them. You also notice that your hard disk drive light is constantly lit.

Which of the following is the BEST option to stop this problem from happening frequently on your system?

Install a larger CPU.

Install more physical RAM.

Configure a larger paging file on the HHD.

Reboot the system at the first indication of the problem.

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The kernel moves the data from an app not currently being accessed from RAM to a paging file.

What happens in Windows when physical RAM is being used to its full capacity and a user runs a new application?

The VMM divides the data from each app to different hard drives.

Windows crashes.

The kernel moves the data from an app not currently being accessed from RAM to a paging file.

The CPU sends an error code to the user.

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Virtual memory

..(A paging (swap) file on a storage device is sometimes called virtual memory because it mimics real memory (though at a much slower speed). The process of moving data from RAM to disk (and back) is known as swapping or paging.)

Which of the following is another name for the paging file?

Extended memory

Random access memory

Upper memory

Virtual memory

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Add paging files to the E: and F: volumes.


..(You can sometimes achieve a modest increase in system performance by adding paging files to other storage devices in your system. This offloads some of the paging file work to a disk other than to the system volume.)

Review the virtual memory configuration for the Windows 11 system shown below.

Which configuration change could you make to the paging file to BEST increase system performance given that this Windows 11 system has 16 GB of system RAM and three hard disks installed?

Remove the paging file from the C: volume.

Add paging files to the E: and F: volumes.

Set the paging file's initial size to 8 GB.

Set the paging file's maximum size to 32 GB.

<p>Review the virtual memory configuration for the Windows 11 system shown below.</p><p>Which configuration change could you make to the paging file to BEST increase system performance given that this Windows 11 system has 16 GB of system RAM and three hard disks installed?</p><img src="https://knowt-user-attachments.s3.amazonaws.com/0094fac7-62b1-4844-8932-2595edfbde7b.png" data-width="100%" data-align="center" alt=""><p>Remove the paging file from the C: volume.</p><p>Add paging files to the E: and F: volumes.</p><p>Set the paging file's initial size to 8 GB.</p><p>Set the paging file's maximum size to 32 GB.</p>
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On the system volume

You have been having trouble with your laptop crashing. You would like your computer to create a memory dump file when it crashes.

Where should you place the paging file?

On the system volume

On a drive other than where the operating system files are stored

Split between two storage devices

On a USB flash device

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Virtual memory

Which of the following is simulated memory that is created through a paging file on the hard drive?

RAM

VMM

Disk thrashing

Virtual memory

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Event Viewer

..(The best place to check to make sure that services are running properly is Event Viewer. If services are not working properly, you can find error codes in Event Viewer that you can use to further troubleshoot the problem.)

You have been troubleshooting services on your system. Where is the best place to check to make sure that they are now running properly?

System File Checker

File Explorer

Advanced Options Menu

Event Viewer

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System File Checker

Which of the following troubleshooting utilities scans the operating system files and replaces corrupt files?

System Restore

Services

System Image Recovery

System File Checker

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72

Uninstall the update

Your Windows OS starts to act strangely. You find out that there was a Windows automatic update three days ago.

Which of the following would be BEST to try first to resolve the issue?

System Image Recovery

Uninstall the update

System Restore

Startup Repair

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73

Upgrade the CPU to one with multiple cores.

..(Adding more RAM by itself may not increase the speed of a sluggish system because increased RAM requires more processing power. Upgrading the CPU when you add RAM can improve system performance.)

Adding more RAM does not necessarily improve system performance. Which of the following must you also do to make sure that system performance does improve?

Rebuild the Windows profile.

Uninstall the most current update.

Reboot the system.

Upgrade the CPU to one with multiple cores.

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Incorrect boot order

Which of the following is the No operating system found error likely caused by?

Time drift

Incorrect boot order

Outdated drivers

Outdated applications

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Plugging into a 3.0 USB port.


..(The Not enough USB controller resources warning typically happens when plugging into a 3.0 USB port because it is limited to 16 endpoint pairs & warning rarely happens with a 2.0 USB port because it has double the capacity of a 3.0 USB port.)

Which of the following is the Not enough USB controller resources warning most often a result of?

An overheated hard drive.

Plugging into a USB hub.

Plugging into a 2.0 USB port.

Plugging into a 3.0 USB port.

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76

Search for the error in Microsoft's knowledge base or by using an internet search engine.

You are troubleshooting a computer that runs Windows 11. The operating system has halted, and a black screen is displayed on the monitor with an error message.

What is the first step you should take to troubleshoot the issue?

Search for the error in Microsoft's knowledge base or by using an internet search engine.

Uninstall the last application or system update that was installed.

Remove all memory modules and replace them one at a time until the error reappears.

Check the voltage levels on the DC side of the power supply.

Update the BIOS.

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SFC

..(A DLL error message indicates that a Dynamic Link Library (DLL) file is missing or corrupted. System File Checker (SFC) is integrated with Windows Resource Protection, which protects Registry keys and folders as well as critical system files. If any changes are detected to a protected system file, the modified file is restored from a cached copy located in the Windows folder itself.)

You are working on your Windows 10 computer during a fierce thunder storm. Lightning strikes the nearby transformer, and your office loses all power. Since your laptop's battery is dead, your computer instantly turns off. Once power to the building has been restored, you turn your computer on and notice that you are now getting a missing DLL error message.

Which of the following tools is MOST likely to rectify this issue?

bootrec

defrag

SFC

chkdsk

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Check for application driver updates.

Which of the following is a troubleshooting step to try when troubleshooting application conflicts?

Check for application driver updates.

Restart services.

Run System File Checker.

Rename files in Registry Editor.

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A Windows stop error.

Which of the following BEST describes the Blue Screen of Death (BSoD)?

A No operating system found error.

A time drift error.

A Not enough USB controller resources warning.

A Windows stop error.

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80

A software mechanism that allows newer versions of Windows to run older applications.

Which of the following best describes Windows Compatibility Mode?

A software mechanism that allows newer versions of Windows to run older applications.

A software mechanism that allows older versions of Windows to run newer applications.

A software mechanism that allows macOS programs to run on Windows.

A software mechanism that allows Linux programs to run on Windows.

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ps -e

Which command lists all running processes on a system?

yum list installed

ps -e

ps -f

apt search all

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Equal to the amount of physical RAM.

What is the recommended size of the paging file under normal circumstances on a Windows 11 system with 16 GB of RAM installed?

No more than three times the amount of physical RAM.

Twice the amount of physical RAM.

As large as possible.

No paging file is required.

Equal to the amount of physical RAM.

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83

A license that gives you the right to use software owned by someone else.

As the system administrator, you have just purchased a proprietary license for a software program that your organization needs.

Which of the following BEST describes a proprietary software license?

A license that gives you the right to access the source code.

A license that gives the right to modify the source code.

A license that gives you ownership of the software.

A license that gives you the right to use software owned by someone else.

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84

Task Scheduler

Which Windows tool lets you perform automatic backups at regular times (such as on specific days at specific times)?

Task Scheduler

Event Manager

Task Manager

Disk Management

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85

DRM

What is the technology that protects the intellectual property rights of publishers and restricts the use of copyrighted works to only those who have paid the necessary licensing fees?

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In the app's description in the Microsoft Store.

While managing disk space for computers in your network, you want to know what the impact of a new application would be on your available free space.

Where can you find the approximate size of a potential app?

In the app's description in the Microsoft Store.

In Programs and Features in the Control Panel.

In Network & internet in Settings.

In Apps & Features in Settings.

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System Restore

Which of the following is a tool that lets you revert a system's files and data from a previously saved point in time without changing documents, pictures, or email?

System Image Recovery

System Restore

Startup Repair

Uninstall Update

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Ubuntu Software Center

Which of the following allows you to install apps on an Ubuntu system?

Ubuntu Software Center

MintInstall

YaST

Linux App Store

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Reboot the system.

Which of the following is the BEST step to try first when troubleshooting a Windows operating system problem?

Restart services.

Run a malware scan.

Implement Startup Repair.

Reboot the system.

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90

Disk thrashing

You notice that your applications are loading and running slowly when you switch between them. You also notice that your hard disk drive light is constantly lit.

Which of the following is MOST likely the cause of these issues?

Disk thrashing

Application resolution non-compatibility

Lack of application compatibility with new operating system

Application system requirement issues

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Domain

A collection of network resources that share a common directory database.

Organizational unit (OU)

A folder-like container that organizes network resources.

Built-in containers

Default containers used to organize Active Directory objects that cannot be deleted.

Object

A resource within Active Directory.

Domain controller

A Windows server that holds a copy of the Active Directory database.

Match each Active Directory definition on the left with its corresponding component on the right.

Drag

A resource within Active Directory.

A collection of network resources that share a common directory database.

A Windows server that holds a copy of the Active Directory database.

Default containers used to organize Active Directory objects that cannot be deleted.

A folder-like container that organizes network resources.

Drop

Domain

Organizational unit (OU)

Object
Built-in containers

Domain controller

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92

System Properties > Computer Name

A new computer has been added to the sales department and needs to be joined to the CorpNet domain.

Which of the following System Properties settings must you use to make the change?

System Properties > Remote

System Properties > Advanced

System Properties > Computer Name

System Properties > System Protection

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Organize the OUs at the top level by office (country); then use group accounts to help control resource rights.

You are your company's Active Directory system administrator. The company has branch offices in several countries, including Mexico, Argentina, Canada, and the UK. The company only has a total of 250 employees organized in the same departments in each office. However, the company is projected to expand rapidly in the next two years.

You want to create a tree of organizational units (OUs) that can adapt to the rapid growth without re-organizing the OU structure in the near future. You also want to be able to easily assign rights to certain network resources based on departmental organizational roles.

Which of the following solutions would BEST meet your requirements?

Organize the OUs at the top level by office (country); then use group accounts to help control resource rights.

Organize the OUs at the top level by employee and resource; then assign specific rights to each user.

Organize the OUs at the top level by department; then use group accounts to help control resource rights.

Organize the OUs at the top level by resource and office (country); then assign specific rights to each user.

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MarketSpace.org

Which of the following is a valid distinguished name for the MarketSpace common domain name?

Market.Space.org

MarketSpace_com

MarketSpace.org

MarketSpace/com

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A workgroup

You are the owner of a small startup company that consists of only five employees. Each employee has their own computer. Due to the type of services your company offers, you don't foresee the employee count increasing much in the next year or two. As a startup company, you want to keep costs low and facilitate easier file sharing and internet, printer, and local network resource access.

Which of the following would be the BEST implementation for your business?

A workgroup

A forest

A domain

A tree

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96

Restrict access to Control Panel features.

Control notifications.

Administrative Templates are Registry-based settings that you can configure within a GPO to control a computer system and its overall user experience.

Which of the following can you do with an Administrative Template? (Select two.)

Identify allowed or blocked software.

Determine who can add trusted publishers.

Restrict access to Control Panel features.

Allow users to run only the files you specify.

Control notifications.

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97

GPOs linked to organizational units that contain this user's object.

A user has complained about not being able to remove a program that is no longer needed on a computer. The Programs option is not available in Control Panel.

You suspect that a policy is enabled that hides this option from the user. But after opening the Local Group Policy Editor, you see that the policy to hide Programs is not configured. You know that other users in this domain can access the Programs option.

Where should you look next to determine whether the policy is enabled?

GPOs linked to the domain that contains this user's object.

GPOs linked to organizational units that contain this user's object.

The Local Group Policy.

The Default Domain Policy GPO.

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Causes the policy to be enforced

Enabled

Does not change the current setting for the policy

Not configured

Prevents the policy from being enforced

Disabled

Drag each Group Policy setting on the left to the appropriate description of how the setting is enforced on the right.

Drag

Not configured

Enabled

Disabled

Drop

Causes the policy to be enforced

Does not change the current setting for the policy

Prevents the policy from being enforced

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The GPO linked to the user's organizational unit is applied last, so this setting takes precedence.

Ex: The GPO linked to the user's organizational unit is applied last, so the setting that disables the policy to hide the Programs and Features page takes precedence.

In this question's scenario, Local Group Policy enables the policy to hide the Programs and Features page. When the Default Domain Policy GPO is applied, this policy is set to Not configured, so it doesn't change anything. When the GPO linked to the user's organizational unit is applied, the setting for this policy is disabled, which reverses the setting in the Local Group Policy and makes the Programs and Features page visible to the user. The Local Group Policy is applied first. GPOs linked to the user's domain are applied second and take precedence over settings in the Local Group Policy. GPOs linked to the user's organizational unit are applied last and take precedence over any preceding policy settings.

The Hide Programs setting is configured for a specific user as follows:

knowt flashcard image


After logging in, the user is able to see the Programs and Features option. Why did this happen?

The Local Group Policy is applied last. It is set to Enabled, which makes the Programs and Features option visible.

The GPO linked to the user's organizational unit is applied last, so this setting takes precedence.

The Default Domain GPO is applied last. It is set to Not configured, so it doesn't change the configuration.

The GPO linked to the user's organizational unit is applied first, so this setting takes precedence over settings that are applied later.

<p>The Hide Programs setting is configured for a specific user as follows:</p><img src="https://knowt-user-attachments.s3.amazonaws.com/f8273bee-a32e-4192-bcfd-3552ac33adfa.png" data-width="100%" data-align="center" alt="knowt flashcard image"><p><br>After logging in, the user is able to see the Programs and Features option. Why did this happen?</p><p></p><p>The Local Group Policy is applied last. It is set to Enabled, which makes the Programs and Features option visible.</p><p>The GPO linked to the user's organizational unit is applied last, so this setting takes precedence.</p><p>The Default Domain GPO is applied last. It is set to Not configured, so it doesn't change the configuration.</p><p>The GPO linked to the user's organizational unit is applied first, so this setting takes precedence over settings that are applied later.</p>
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Local Group Policy Editor

You manage a workstation that is not part of a Windows domain. Users on this computer should not be permitted to download applications from the Windows Store.

Which administrative tool can you use to enable a policy that turns off the Store application for all users on this computer?

Programs

Local Group Policy Editor

Settings

Windows Firewall

Control Panel

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