Chapter Eight: Group Processes

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56 Terms

1

group

a set of individuals who have direct interactions with each other over a period of time and share a common fate, identity, or set of goals

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2

collectives

people engaging in a common activity but having little direct interaction with each other

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3

evolutionary pressures

ppls chances of survival and reproduction increased when they lived in groups rather than in isolation

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4

social brain hypothesis

we have large brains in order to socialize

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5

social identity theory

a large part of ppls feelings of self-worth comes from their identification with particular groups

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6

roles

set of expected behaviors

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7

instrumental role

helps the group achieve its tasks

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8

expressive role

provides emotional support and maintains morale

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9

norms

rules of conduct for group members

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10

tight cultures

strong norms and little tolerance for behavior that deviates from the norm

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11

loose cultures

relatively weaker norms, greater tolerance for deviant behavior

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12

dominant response

reaction elicited most quickly and easily by a given stimulus

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13

easy task

one that is simple or well learned

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14

difficult task

one that is complex or unfamiliar

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15

social facilitation

a process whereby the presence of others enhances performance on easy tasks but impairs performance on difficult tasks

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16

evaluation apprehension theory

performance will be enhanced or impaired only in the presence of others who are in a position to evaluate that performance

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17

distraction-conflict theory

being distracted while were working on a task creates attentional conflict

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18

social loafing

group-produced reductions in individual output

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19

cyberloafing

a form of social loafing at the workplace that involves personal non-work use of online technology

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20

collective effort model

individuals will try hard on a collective task when they think their efforts will help them achieve outcomes they personally value

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21

social compensation

increasing ones efforts on collective tasks to try to compensate for the anticipated social loafing or poor performance of other group members

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22

Deindividuation

the loss of a persons sense of individuality and the reduction of normal constraints against deviant behavior

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23

accountability cues

effect the individuals cost-reward calculations

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24

attentional cues

cues that focus a persons attention away from the self

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25

social identity model of deindividuation effects (SIDE)

a model of group behavior that explains deindividuation effects as the result of a shift from personal identity to social identity

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26

process loss

reduction of group productivity due to problems in the dynamics of a group

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27

additive tasks

the group product is the sum of all the members contributions

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28

conjunctive tasks

the group product is determined by the individual with the poorest performance

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29

disjunctive task

the group product is determined by the performance of the individual with the best performance

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30

process gain

groups outperform even the best members

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31

Brainstorming

a technique that attempts to increase the production of creative ideas by encouraging group members to speak freely without criticizing their own or others contributions

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32

electronic brainstorming

using technology to allow groups to brainstorm

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33

group polarization

the exaggeration through group discussion of initial tendencies in the thinking of group members

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34

persuasive arguments theory

the greater the number and persuasiveness of the arguments to which group members are exposed, the more extreme their attitudes become

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35

Groupthink

an excessive tendency to seek concurrence among group members

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36

concurrence

agreement or uniformity

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37

biased sampling

a group may fail to consider important information that is not common knowledge in the group

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38

communication network

defines who can speak with whom based on a groups structure

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39

transactive memory

a shared system for remembering info that enables multiple people to remember info together more efficiently than they could do so alone

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40

group support systems

programs that help remove communication barriers and provide structure and incentives for group discussions and decisions

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41

cultural metacognition

awareness of their own and others cultural assumptions

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42

multicultural engagement

adapting and learning about new cultures

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43

resource dilemmas

dilemmas concerning how two or more ppl share a limited resource

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44

commons dilemmas

if ppl take as much as they want of a limited resource that doesnt replenish itself, nothing will be left for anyone

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45

public goods dilemmas

all of the individuals are supposed to contribute resources to a common pool

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46

integrative agreement

both parties obtain outcomes that are superior to a 50-50 split

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47

True or False? People will cheer louder when they cheer as part of a group than when they cheer alone.

False

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48

True or False? People brainstorming as a group come up with a greater number of better ideas than the same number of people working individually.

False

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49

True or False? Group members’ attitudes about a course of action usually become more moderate after group discussion.

False

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50

True or False? People and groups tend to do worse when they have “do your best” goals than when they have very specific, ambitious goals.

True

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51

True or False? Large groups are more likely than small groups to exploit a scarce resource that the members collectively depend on.

True

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52

True or False? When people or groups negotiate with each other, the best solution is one in which both parties compromise and split the resources 50-50.

False

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53

group cohesiveness

The extent to which forces push group members closer together, such as through feelings of intimacy, unity, and commitment to group goals.

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54

mere presence

The proposition that the mere presence of others is sufficient to produce social facilitation effects.

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55

prisoner's dilemma

A type of dilemma in which one party must make either cooperative or competitive moves in relation to another party. The dilemma is typically designed so that the competitive move appears to be in one’s self- interest, but if both sides make this move, they both suffer more than if they had both cooperated

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56

social dilemma

a situation in which a self-interested choice by everyone will create the worst outcome for everyone

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