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Miscommunication
brought about by the lack of awareness of the dimensions of communication
verbal and nonverbal
oral and written
formal and informal
intentional and unintentional
dimensions of communication
VERBAL & NONVERBAL
encompass the use of language, the words chosen, the facial expressions and the gestures and bodily movement.
ORAL/WRITTEN
spoken communication and the transcription of thoughts and ideas.
FORMAL/INFORMAL
speak of factors that may or may not highlight traditional and conventional communication.
INTENTIONAL/UNINTENTIONAL
messages always have a purpose. There is an intention when people communicate.