STRESS MANAGEMENT

Stress

this refers to the psychological and physical reaction to certain life events.

Eustress

a type of stress that results in positive energy and improved performance.

Distress

a type of stress that results in negative energy and decreases i n performance

Strain

physical reaction to stress that occurs longer than our body can tolerate, such as headache.

Stressors

it refers to any events or situation that cause stress.

Personal Stressor

these are nonwork issues such as family and intimate relationship issues.

Role conflict

occurs when work expectations and the actual work don't match.

Can also occurs when a person faces incompatible demands from different roles or expectations, making it difficult to satisfy them all at once. For example, an employee might struggle to meet both their manager’s request for overtime and their family’s need for time at home.

Role Ambiguity

occurs when employee's roles and expectations are unclear

The individual lacks clear understanding about their job duties, expectations, or the scope of their responsibilities. It occurs when instructions or guidelines are vague, incomplete, or inconsistent, making it difficult for the person to know what is expected of them

Role Overload

occurs when an employee can't psychologically handle all the roles and task assigned to them.

Person Organization Fit

refers to the extent to which employee’s personality, skills, and values match those of the organization

Fixed shift

an employee who has fixed shift works permanently on either day, swing shift, or night shift

Rotating shifts

refers to a work schedule in which employees work different shifts (such as day, evening, and night shifts) on a rotating basis.

Moonlighting

refers to working more than one job.

Perspective Taking

this refers to rating potential stressors by asking how bad they really is.

Forecasting

characterized by constant worrying about the future.

Residual Stress

refers to the stress that is carried over from previous stressful situation

Optimal Level of Arousal

also known as inverted U theory; it states that having little arousal or too much arousal results in poor performance, whereas moderate level of arousal results in the highest level of performance

Burnout

the psychological state of being overwhelmed with stress. It is characterized by a lack of energy and is filled with frustration and tension

Stress Desensitization

It occurs when coping mechanisms are developed from the past stress experience, thus when the same stress is experienced it no longer affects the person.

Stress sensitization

this means that past stressful experiences, sensitize the brain and body making an individual more reactive to stress.