Business Unit 3:AOS 2

business unit 3 aos 2 flashcards

Motivation

The driving force behind a person applying effort over a sustained period.

Maslow's Hierarchy of Needs

A theory stating that all people have needs that must be satisfied, progressing through five motivating factors: physiological, safety, social, self-esteem, and self-actualization.

Physiological Needs

The base level needs of survival, including food, water, and shelter.

Safety Needs

The need to feel safe and secure, both physically and emotionally, in the workplace.

Social Needs

The need for a sense of belonging and good working relationships in the workplace.

Self-Esteem Needs

The inner desire to feel good about oneself and to have one's work recognized and appreciated.

Self-Actualization Needs

The need to reach one's full potential and achieve personal growth and development.

Locke and Latham’s Goal-Setting Theory

A theory that proposes setting goals will motivate employees, focusing their efforts on achieving business objectives.

Clarity

Goals should be simple, clear, and specific to ensure understanding among employees.

Task Complexity

The degree of challenge in a goal that keeps employees engaged and committed to its achievement.

Lawrence and Nohria's Four Drives Theory

A theory that identifies four main drives that dictate human behavior: to acquire, to bond, to comprehend, and to defend.

The Drive to Acquire

The desire to obtain both material and non-material rewards such as high pay and recognition.

The Drive to Bond

The need for a sense of belonging and connection with colleagues in the workplace.

The Drive to Comprehend

The desire to learn and be challenged through new skills and interesting tasks.

The Drive to Defend

A latent drive activated by feelings of vulnerability, emphasizing the need for a supportive work environment.

Positives of Maslow's Theory

Offers a tailored approach to motivation based on employee stages of life and career.

Negatives of Locke & Latham’s Theory

Potential for decreased morale if goals are unrealistic and may lead to unhealthy competition among employees.