Topic: Employee Motivation in Practice

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23 Terms

1
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What are some reasons people work?

To earn money, for a sense of achievement/job satisfaction, to belong to a group, for a sense of security, to obtain a feeling of self-worth.

2
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Who emphasized financial rewards as the key motivator?

Taylor emphasized pay, particularly piece-rate, as the best way to motivate employees.

3
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Who believed non-financial rewards were better motivators?

Mayo, Maslow, and Herzberg emphasized non-financial rewards like team working, empowerment, and job enrichment.

4
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What are the main types of financial incentives and rewards?

Wages, Salaries, Bonus systems, Commission, Profit-sharing, Performance-related pay, Share options, Fringe benefits.

5
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What are wages?

Wages are paid per hour worked, with pay typically received at the end of each week. Often for lower-skilled or temporary workers.

6
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What are salaries?

Salaries are usually paid annually and distributed monthly. They are typically given to managers and senior employees.

7
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What are fringe benefits?

Additional items given to employees apart from wages or salary, e.g., company cars, private health insurance, free meals.

8
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What is overtime pay?

Pay for additional hours worked beyond regular working hours, often paid at a higher rate (1.5 or 2 times the normal hourly rate).

9
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What is a bonus pay system?

A bonus is paid when specific performance targets are met, often used at managerial levels.

10
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What is profit-sharing?

Employees receive a share of the company’s profits, linking pay to performance and fostering team spirit.

11
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What is Performance-Related Pay (PRP)?

Employees are paid based on achieving certain targets, helping align individual performance with company goals.

12
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What are the disadvantages of Performance-Related Pay (PRP)?

Discourages team-based work, can be difficult to measure performance accurately, incentives may not be significant enough to motivate employees.

13
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What is piece-rate payment?

Employees are paid per item produced within a set time period.

14
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What are the advantages of piece-rate payments?

Low supervision required, encourages high-speed production, good incentive for workers motivated by pay.

15
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What are the disadvantages of piece-rate payments?

Focus on quantity, not quality, can be repetitive and demotivating, workers may resist change.

16
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What is commission-based pay?

Employees are paid based on a percentage of sales, linking compensation to performance.

17
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What are non-financial incentives and rewards?

Empowerment, Praise, Promotion, Job enrichment and enlargement, Better communication, Working environment, Team working.

18
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What is empowerment?

Giving employees the power to make decisions and take ownership of their work.

19
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What is job enrichment?

Giving employees more challenging and interesting tasks to improve job satisfaction.

20
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What is job enlargement?

Giving employees more tasks of a similar level of complexity to prevent monotony and increase job satisfaction.

21
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What role does recognition play in employee motivation?

Recognition for good work boosts morale, increases motivation, and improves performance.

22
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What is the importance of a safe and comfortable working environment?

A clean, safe, and comfortable working environment improves employee satisfaction and productivity.

23
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