Active Listening & Administering an Enema & Applying a Condom-type Cateter

A communication technique where the listener gives the speaker their full attention in order to understand, respond, and remember what was said is called?

Active listening

How does active listening result in better patient care?

Health care professionals with good listening skills are able to uncover valuable information that can be used to provide better care.

What type of question promotes more complete answers?

Open-ended

Which of these people is displaying the most attentive body language?

The nurse puts their papers down and sits down across from the patient, hands in their lap, and makes eye contact with the patient while they explain their situation.

The nurse is listening to the patient. They have found a quiet place for their conversation and the nurse leans toward the patient and makes eye contact as they talk. By doing this, the nurse is performing which part of active listening?

Giving full attention

Which action would the nurse take to ensure the safety of an older patient who has received an enema?

Provide assistance to the bathroom for expulsion of fluid and stool.

The nurse is preparing to administer an enema. How can the nurse best facilitate insertion of the rectal tube?

Lubricate the first 6 to 8 cm (2½ to 3 inches) of the tip of the tube.

The nurse is delegating to an unregulated care provider (UCP) the administration of an enema for an older person who is recovering from a stroke. The enema prescription reads, “Enemas until clear.” Which statement made by the UCP requires the nurse to follow-up?

“It may take three or four enemas to achieve a clear return.”

The nurse has delegated administration of a standard enema for an older person with constipation. Which statement made by the unregulated care provider (UCP) requires the nurse to follow-up?

“I’ll instill the solution and then check in on my other patients until I get the call signal.”

Which action would the nurse take to reduce the risk of infection among patients and staff when administering an enema to an older person with dementia?

Perform hand hygiene before donning gloves.

When preparing to apply a condom catheter, the nurse would do what first?

Close the door and draw the bedside curtain.

Which instruction might the nurse give to an unregulated care provider (UCP) about applying a condom catheter on a patient?

“Read the manufacturer’s instructions for applying the adhesive to secure the condom.”

Which instruction would the nurse give to an unregulated care provider (UCP) to ensure the patient’s comfort when a condom catheter is applied?

Use a hair guard before applying the condom catheter.

Why would the nurse ensure that a patient’s condom catheter is not twisted?

To prevent the catheter from coming off

What would the nurse do for a patient who is complaining of penile pain 15 minutes after having a condom catheter applied?

Remove the catheter.