Interpersonal Communication Exam 3 Study Guide

Flashcards covering chapters 9-12

Dialectical Tensions in Close Relationships

Tensions including autonomy-connection, openness-closedness, and predictability-novelty.

Handling Dialectical Tensions

Integration satisfies both sides of a tension, recalibration reframes a tension, and segmentation deals with one side of the tension in one aspect of the relationship and the other side in another aspect.

Types of Attraction

Physical attraction (outward appearance), social attraction (personality or attitude), and task attraction (abilities or dependability).

Social Exchange Theory

We seek relationships where benefits outweigh costs; comparison level is our expectation, and comparison level for alternatives is how our relationship compares to other options.

Types of Relational Repair

Apologies, explanations, denials, appeasement, and avoidance.

Relationship Benefit Levels

Equitable: contributions to benefits is the same for both partners. Over-benefitted: receive more benefits than you contribute. Under-benefitted: contribute more benefits than you receive.

Romantic Conflict Communication Styles

Validating, Volatile, Conflict-Avoidant, and Hostile.

Value of Family Stories

Create a sense of membership, give a sense of family values, history, and identity, reinforce connections over generations, and teach members how to behave.

Types of Voluntary Kin

Substitute, Supplemental, Convenience, and Extended Family.

Unique Aspects of Friendships

Voluntary, platonic, typically between peers, governed by rules, and usually not permanent.

Definition of Conflict

An expressed struggle between two interdependent parties who perceive incompatible goals, scarce resources, and interference from the other party in achieving their goals.

Power Communication

One-Up (dominance), One-Down (submission), and One-Across (neutral). Symmetrical relationships use the same types of messages, while complementary relationships use different types.

Factors Determining Positive or Negative Power

If two parties agree on the power arrangement and if the person in power uses it to benefit everyone.

Forms of Power

Reward, Coercive, Referent, Expert, and Legitimate.

Strategies for Managing Conflict

Competing, Avoiding, Collaborating, Accommodating, and Compromising.

Gottman’s Four Horsemen of the Apocalypse

Criticism, Contempt, Defensiveness, and Stonewalling.

Definition of Deception

A speaker transmits information knowingly and intentionally for the purpose of creating a false belief in the receiver.

Deception as a Social Lubricant

Small white lies can decrease friction between people to help them get along; politeness helps maintain social harmony and avoid disruptions in relationships.

Motivation Impairment Effect

Motivation to succeed in high-stakes lies impairs someone’s non-verbal performance, making their lies less believable.

Communicative Aspects to Detect Deception

Information is inconsistent, filler words, pauses, increased vocal pitch, more blinking, pupil dilation, fake smiles, stiff bodies, and less-fluent speech patterns.

Simulation vs. Dissimulation

Simulation involves providing false information. Dissimulation involves omitting information.

Types of simulation and dissimulation

Falsification/exaggeration and omission/equivocation.