Exam 1: Section 7 Vocab: Providing Government Services and Information Electronically - Vocab
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12 Terms
data mining
using computer-based techniques to extract meaningful information from large bodies of data
Enterprise Resource Planning (ERP) system
computer system used to simplify, streamline, and integrate financial management operations by linking many functions and departments together
E-Government Act (2002) - Definition
requires federal agencies to enhance citizen access to government resources through internet-based IT
E-reporting
access to government financial, non-financial and performance data online
Federal Information Security Modernization Act (FISMA) (2014)
requires agencies to conduct annual reviews of their information security using National Institute of Standards and Technology (NIST) standards
Delivering a Digital-First Public Experience memo (2023)
provides guidance for agencies to design and deliver services to the public to implement the 21st Century Integrated Digital Experience Act (21st Century IDEA)
21st Century Integrated Digital Experience Act (21st Century IDEA)
mandated federal agencies to upgrade websites, digital services, and paper-based processes to make them user-friendly, accessible, and efficient for public use
NIST - Mandated Privacy Notices
What information is collected
Why it is collected
Intended use of information
Who it is shared with
Notice of consent opportunities
How it will be secured
Privacy Act protection
E-Government - Performance Measures
Impact in helping agencies fulfill strategic goals
Customer satisfaction
Customer service
Productivity of services
Incorporation of commercial best practices
listserv
allows users to sign up for automatic updates through email (do not need to actively seek out information, automatically sent out)
Really simple syndication (RSS)
provides continual updates on web-based information (only receive a summary of updates when you actively look for them)
Privacy Impact Assessments (PIA) - Performance Measures
What information is collected
Source of information collected
Why information is collected
Intended use of information
Who information will be shared with
Consent opportunities for users
How information will be secured