Exam 1: Section 7: Providing Government Services and Information Electronically - Vocab

data mining

using computer-based techniques to extract meaningful information from large bodies of data

Enterprise Resource Planning (ERP) system

computer system used to simplify, streamline, and integrate financial management operations by linking many functions and departments together

E-Government Act (2002)

requires federal agencies to enhance citizen access to government resources through internet-based IT

E-reporting

access to government financial, non-financial and performance data online

Federal Information Security Modernization Act (FISMA) (2014)

requires agencies to conduct annual reviews of their information security using National Institute of Standards and Technology (NIST) standards

Delivering a Digital-First Public Experience memo (2023)

provides guidance for agencies to design and deliver services to the public to implement the 21st Century Integrated Digital Experience Act (21st Century IDEA)

21st Century Integrated Digital Experience Act (21st Century IDEA)

mandated federal agencies to upgrade websites, digital services, and paper-based processes to make them user-friendly, accessible, and efficient for public use